Andy Tran
Andy Tran at Elk Grove Toyota
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Andy Tran | Page 9

Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

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5.0
95 Reviews

Hello, I am Andy Tran. I have been here since 2009. I am a service adviser and would like to help you in any way I can. I appreciate everyone that comes in and get their service done with us. Have a great day and hope to see you soon!

Dealership Experience

15 yrs, 4 mos

Industry Experience

15 yrs, 4 mos

Specialties & Trainings

Customer Service

5.0

95 Reviews

Write a Review

95 Reviews of Andy Tran

April 19, 2018

Dealership Rating
Employee Rating

Great service Super professional employees and great service all around. My car was finished timely and all of the details of my service were explained to me. More

by JENNYMARIE333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Aldrete

Apr 19, 2018

Elk Grove Toyota responded

Thank you for this great 5-star review! We're happy to hear your vehicle was finished in a timely manner! Thank you for your business!

April 19, 2018

Dealership Rating
Employee Rating

Great Great Great!!! Great services, great people great price! Please, keep up and improve for goods. I am planning going back to your dealer to purchase couple more vehi More

by GIOANTHUYNGUYEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Adams , Alvin Kumar, John Nguyen , Brian Chase, Rocky Deavers, Nicholas Kersten

Apr 20, 2018

Elk Grove Toyota responded

Thank you for the review and feedback! We appreciate your business!

April 18, 2018

Dealership Rating
Employee Rating

Very good I came in for an oil change and tire rotation. I was very happy with my service. I will definitely become a regular customer and buy my next car here. More

by sleahgreenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 18, 2018

Elk Grove Toyota responded

Thank you for taking time out of your day to write such a wonderful review here online. We are happy to welcome you to our Elk Grove Toyota family. I am happy to hear that you were happy with your service. Your satisfaction is important to us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 17, 2018

Dealership Rating
Employee Rating

Awesome Andy was great. Had a very pleasant experience and the whole process was quick and efficient. Only waited one hour out of the estimated 1.5-2 hours. More

by JSAVIN95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 17, 2018

Elk Grove Toyota responded

Thank you for reviewing us here online. I am happy to hear Andy was great and got your vehicle serviced quick and efficient. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

April 14, 2018

Dealership Rating
Employee Rating

Excellent Service I’ve always had excellent service at this dealership! Would buy another Toyota because of the excellent service that Charles has provided in the serv More

by Anita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Charles Linck

Apr 14, 2018

Elk Grove Toyota responded

We love hearing this! Thank you for the kind words for Charles! We're happy to hear your service experiences with us have been excellent! We're looking forward to helping you with your next vehicle when you're ready!

April 12, 2018

Dealership Rating
Employee Rating

Awesome! Fast service. My car was done as promised. Service advisor Anthony Roman was very professional and courteous. He answered all my questions. I will def More

by MM1588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Roman

Apr 12, 2018

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We're happy to hear your service was fast & professional! We appreciate your business and kind words for Anthony!

April 11, 2018

Dealership Rating
Employee Rating

Mike Lau was amazing! I love bringing my car here for an oil change cause it’s neber just an oil change! They always accommodate you with a complimentary wash and tire pres More

by NGUYENJ0104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Leslie Riola, Mike Lau

Apr 11, 2018

Elk Grove Toyota responded

Thank you for taking the time to leave us a review! We appreciate hearing about your experience and are glad Mike was able to help you in a professional and informative manner! Thank you for your business!

April 11, 2018

Dealership Rating
Employee Rating

Service Excellent customer service! Starting from check in to explantion of service to be done to competion. Delivered vehicle at estimated completion time an More

by john168yu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Victor Reynoso

Apr 12, 2018

Elk Grove Toyota responded

Thank you for this 5-star review! We are happy to hear that you experienced excellent customer service during your service appointment! Thank you for your business!

April 03, 2018

Dealership Rating
Employee Rating

First 5000 mile service Andy was very helpful and made my experience a breeze! I will definitely be coming back for any service problems because his customer service was exce More

by ISABEL_VELASCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 03, 2018

Elk Grove Toyota responded

Thank you for this review! We're happy to hear Andy was able to provide you with excellent customer service! Thank you for your business!

April 03, 2018

Dealership Rating
Employee Rating

Great service. Everyone who helped me were nice like always. The wait wasn't bad at all, and there were a few other people there as well. More

by Lauren Sours
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 03, 2018

Elk Grove Toyota responded

We are happy to hear your service experience was pleasant and quick! We appreciate your continued business!

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