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Andy Tran
Refer Me
95 Reviews
Hello, I am Andy Tran. I have been here since 2009. I am a service adviser and would like to help you in any way I can. I appreciate everyone that comes in and get their service done with us. Have a great day and hope to see you soon!
Read moreDealership Experience
15 yrs, 5 mos
Industry Experience
15 yrs, 5 mos
Specialties & Trainings
Customer Service
95 Reviews
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95 Reviews of Andy Tran
April 29, 2018
great service I recommend Elk Grove Toyota service department team to everyone. they are fast, friendly and courteous, they tell you the maintenance needs to be don I recommend Elk Grove Toyota service department team to everyone. they are fast, friendly and courteous, they tell you the maintenance needs to be done on the vehicle More
by MAHAL77
Verified CustomerOther Employees Tagged: John Nguyen , Fred Daniels
Helpful 
April 28, 2018
Quick and painless maintenance visit Upon arriving, I was taken care of promptly. The steward recorded some of my cars information and directed me to the maintenance office. From there I Upon arriving, I was taken care of promptly. The steward recorded some of my cars information and directed me to the maintenance office. From there I met Andy. Awesome guy by the way. Would rate him 10/10, and would recommend him both a raise and a promotion for superior customer service skills and professionalism that reflected well on the services I would expect from Toyota. Anyway after talking to him for a short bit, he directed me to the waiting room. I also love your guy's waiting room. The free hot chocolate and donuts made my wait that early Thursday morning very bearable. The hot chocolate tasted great by the way. Thankfully my service only took an hour and I was out quickly after that. Overall very satisfied with my visit this time around, particularly because Andy is awesome and so is your waiting room and free services. More
by BRENDON131323
April 27, 2018
Happy Great dude best service advisor really helpful and knows what he is doing when it comes down to working on my car does he’s best when helping me on my Great dude best service advisor really helpful and knows what he is doing when it comes down to working on my car does he’s best when helping me on my vehicle More
by MIRIAMMARTINEZ1010
April 24, 2018
Excellent I always come to Toyota for my car and truck services. It is good environment and customer service. Continue I will come back. Thank you as always I always come to Toyota for my car and truck services. It is good environment and customer service. Continue I will come back. Thank you as always More
by DIEMXTRAN
April 23, 2018
Excellent Customer Service I highly appreciate Andy Tran for his service- a well-manner, helpful, professional and cheerful . Feel at ease and comfortable when he takes care of I highly appreciate Andy Tran for his service- a well-manner, helpful, professional and cheerful . Feel at ease and comfortable when he takes care of my car service every time I arrive. Meeting customer as appointed time, and by the time my car is done, Andy spends time explaining how my car is done by Toyota. More
by CAOLE
April 22, 2018
Fast and friendly service I went in for oil change the busiest time Saturday. This place is very organized and quick. I did not need to wait that long. And I was impressed by s I went in for oil change the busiest time Saturday. This place is very organized and quick. I did not need to wait that long. And I was impressed by service rep for friendly service with thorough explanation. More
by moonyj7
April 22, 2018
Excellent service 2018 Camry from body shop,2016 Corolla 20k & recall,2017 rav4 15k friendly people excellent service thank you for everything get it done all our cars 2018 Camry from body shop,2016 Corolla 20k & recall,2017 rav4 15k friendly people excellent service thank you for everything get it done all our cars and truck 👍👏 More
by godoyviloria
Other Employees Tagged: Victor Reynoso, Steve Adams , Dave Moore, John Nguyen
April 21, 2018
Quick and Easy New car, first timed serviced. Andy explained everything that was going to be done and late explained what was done, to my car. I will defiantly be New car, first timed serviced. Andy explained everything that was going to be done and late explained what was done, to my car. I will defiantly be coming back. More
by WILLIAMBYRNE8488
April 20, 2018
excellent will recommend Daniel to my freinds and family brought my car in for oil change service and Daniel noticed that I needed new rotors and back breaks and recommend I have them fixed . Daniel explaine brought my car in for oil change service and Daniel noticed that I needed new rotors and back breaks and recommend I have them fixed . Daniel explained what needed to be down and how long the service would take . I will ask for Daniel everytime I come in for a service now . Great job! More
by OGATCHEL
Other Employees Tagged: Anthony Aldrete, Victor Reynoso , Brian Chase, Joel Garcia, Jose Garcia , Nicholas Kersten, Daniel Kinnear
April 20, 2018
Terrible and will tell everyone about how horrible it was They scratched my car a d then refused to do anything about it. Terrible service and it's now time to involve the media to get them to fix my scratch They scratched my car a d then refused to do anything about it. Terrible service and it's now time to involve the media to get them to fix my scratch they caused. More
by MONY.SINGH
Other Employees Tagged: Alvin Kumar
