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Alyssa Raby

Overview Reviews (47) Inventory (376)

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Alyssa Raby

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Alyssa Raby | Page 3

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.7

47 Reviews

Overview Reviews (47) Inventory (376)

Dealership Experience

6 mos

Industry Experience

1 yr, 4 mos

4.7

47 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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47 Reviews of Alyssa Raby

March 28, 2024

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Employee Rating

Put a new motor in our vehicle, then drove to BMW to trade in because the vehicle was not reliable trade in because the vehicle was not reliable More

by cpatton8484

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 29, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

March 28, 2024

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Employee Rating

Good communication and provided professional service from start to finish. Will only have my vehicle serviced at Brogden. start to finish. Will only have my vehicle serviced at Brogden. More

by CHIP_HARRINGTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Everhart, Lee Habiger

Helpful 0

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Mar 29, 2024 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Chip. Sincerely, The Robert Brogden Buick GMC Team

March 23, 2024

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Employee Rating

Time of service was quite fast and agent did a good job of communication. Price increased over 100% of cost of last oil change so that was a big surprise and I will consider other options for my next oil c of communication. Price increased over 100% of cost of last oil change so that was a big surprise and I will consider other options for my next oil change. More

by gcrockerx01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 25, 2024 -

Robert Brogden Buick GMC responded

March 22, 2024

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Employee Rating

Terrible experience, not customer friendly at all Will not recommend to anyone next time will only deal with the manager not recommend to anyone next time will only deal with the manager More

by MARY.DOHERTY1843

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, David Estrada

Helpful 0

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Mar 22, 2024 -

Robert Brogden Buick GMC responded

Mary, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Robert Brogden Buick GMC Team

March 16, 2024

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Employee Rating

Fast friendly service. Greeted with a smile and was in and out promptly. Alyssa did a great job. Greeted with a smile and was in and out promptly. Alyssa did a great job. More

by Allygirl87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 18, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words, Ally. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Robert Brogden Buick GMC Team

March 14, 2024

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Employee Rating

Alyssa is great! Always a pleasant experience and car was completed on time. Internal dash controls were re-set which is important to me. Always a pleasant experience and car was completed on time. Internal dash controls were re-set which is important to me. More

by DLCALLISON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alyssa Raby

Helpful 0

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Mar 14, 2024 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience working with Alyssa! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

March 13, 2024

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Employee Rating

Great team and they really seemed to care about their customers. Would definitely recommend to friends and family! customers. Would definitely recommend to friends and family! More

by nick.mcwain28

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Sebastien Granger, Tim Lewis, Brian Land, Max Skid

Helpful 0

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Mar 13, 2024 -

Robert Brogden Buick GMC responded

Nick, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

March 11, 2024

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Employee Rating

I enjoy using this dealership. They are friendly and fast. I would recommend them to anyone. They are friendly and fast. I would recommend them to anyone. More

by ROBERTS6875

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 11, 2024 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

March 08, 2024

Dealership Rating

Employee Rating

Nice waiting space, easy to check in, Alyssa was helpful and quite nice. Enough seats and much room to sit. Very nice to get a text when car is ready, and quite nice. Enough seats and much room to sit. Very nice to get a text when car is ready, More

by Ft Foxcoon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 11, 2024 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

March 06, 2024

Dealership Rating

Employee Rating

Ryan did great. Alyssa was wonderful. I will be back for my free oil change. Alyssa was wonderful. I will be back for my free oil change. More

by sbmcclain

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor

Helpful 1

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Mar 07, 2024 -

Robert Brogden Buick GMC responded

Thank you for this amazing review and shout-outs for both Ryan and Alyssa! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

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