David Estrada
David Estrada at Robert Brogden Buick GMC
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David Estrada

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.6
16 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.6

16 Reviews

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16 Reviews of David Estrada

May 03, 2024

Dealership Rating
Employee Rating

My experience with David Estrada in the service department could not have been better. David kept me up to date every step of the way. More

by Kphelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 26, 2024

Dealership Rating
Employee Rating

The people are really cooperative and respectful. They managed to get me a 2024 canyon at my preferred monthly payment. However they valued my previous vehicle a little shorter than I would have hope More

by mvm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Jimmy Carpenter

Apr 29, 2024

Robert Brogden Buick GMC responded

Thank you for providing this feedback about your experience at Robert Brogden's Olathe Buick GMC. Our goal is to always provide a positive experience and we are glad to hear you are enjoying your new Canyon. Hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

April 22, 2024

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Employee Rating

Took over an hour and a half to complete an oil change! I would understand that if I was just walking in, but I had an appointment. To point out the obvious, this is unacceptable. I could have gone to J More

by mark.barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Everhart, Lee Habiger

Apr 22, 2024

Robert Brogden Buick GMC responded

We know your time is valuable and try to get our customers in and out as quickly as possible. Our service appointments are performed by factory trained technicians using OEM products, which help maintain performance and reliability. They include the oil change as well as a multi-point inspection of the vehicle. This does take longer than “express” type locations, but provides added peace of mind. In the future, we will strive to communicate better expectations for the appointment. Sincerely, The Robert Brogden Buick GMC Team

April 21, 2024

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Employee Rating

David Estrada's customer service is excellent. You might want to hang on to him, service with a smile, strike that, service with enthusiasm is a rare commodity these days and David has it in abun More

by DAVID.DARBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Robert Brogden Buick GMC responded

David, we appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that David provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Robert Brogden Buick GMC Team

April 18, 2024

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very good i am not going to waist my time and write anymore. ok ok ok ok ok ok ok More

by justinwrobbins
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Robert Brogden Buick GMC responded

Justin, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robert Brogden Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Robert Brogden Buick GMC Team

April 17, 2024

Dealership Rating
Employee Rating

Dominik is a great asset for Robert Brogden Buick GMC. He answered all our questions truthfully and to the best of his ability. More

by lindaxanderson
Recommend Dealer
Yes

Other Employees Tagged: Dominik Warren

Apr 18, 2024

Robert Brogden Buick GMC responded

Hello Linda! It is great to hear about your recent experience. We will certainly pass on your feedback to Dominik as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 05, 2024

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Employee Rating

They took care of my Encore very quickly. I also got a ride back home. Brogden is great! Happy that I go there. Very nice people. Love my 2018 Chief's red Encore. More

by brendadulny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Robert Brogden Buick GMC responded

Thank you for the kind words, Brenda. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Robert Brogden Buick GMC Team

April 03, 2024

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Good visit got oil change and was in and out very quickly. Really enjoyed the waiting room had coffee and snacks thanks. More

by johnsonrichard8173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Robert Brogden Buick GMC responded

Richard, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

April 02, 2024

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Employee Rating

Davis was very nice and friendly, The 1st time the car was taken inn he explained the error would probaly talke allot longer than they had techs fpr that day and was rechueled. He explained was we wai More

by Ft Foxcoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Robert Brogden Buick GMC responded

It’s great to know that David provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

April 01, 2024

Dealership Rating
Employee Rating

Max provided great service. He help us with alll the needs he had great communication with Me on the process and walk me thru everything. I love the service and the all the he More

by LILI_VILLA0625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

Robert Brogden Buick GMC responded

Congratulations on your new vehicle, Lili. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Max was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

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