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Sebastien Granger

Overview Reviews (129) Inventory (306)

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Sebastien Granger

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Sebastien Granger

Sales Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.7

129 Reviews

Overview Reviews (129) Inventory (306)

Dealership Experience

4 yrs, 4 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English

4.7

129 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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129 Reviews of Sebastien Granger

May 01, 2024

Dealership Rating

Employee Rating

Enoch Kritzell was very pleasant, helpful and attentive to all of my questions. Everyone I met with (Sebastien Granger and Tim Lewis) were extremely professional and helpful as well. to all of my questions. Everyone I met with (Sebastien Granger and Tim Lewis) were extremely professional and helpful as well. More

by Jknight2109

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Lewis, Enoch Kritzell

Helpful 0

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May 02, 2024 -

Robert Brogden Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Enoch, Sebastien, and Tim was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

April 29, 2024

Dealership Rating

Employee Rating

Jake was easy to work with. I did not appreciate the typical games that most dealerships play, low balling me with an offer for my trade in vehicle that was unfair. What they I did not appreciate the typical games that most dealerships play, low balling me with an offer for my trade in vehicle that was unfair. What they didn’t know is that we already had information from a trusted source (who sells car for a living) that gave us a price of what the trade in vehicle was going to be sold for by a dealership. More

by josh.sanderson19

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jake Blackman, Terrie Horton

Helpful 0

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Apr 30, 2024 -

Robert Brogden Buick GMC responded

Josh, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If there is anything else you would like to discuss about your experience, please feel free to contact us directly. Sincerely, The Robert Brogden Buick GMC Team

April 29, 2024

Dealership Rating

Employee Rating

Ryan's my guy! He makes car buying so easy. Answered all my questions and took the time to make sure I understood everything! He makes car buying so easy. Answered all my questions and took the time to make sure I understood everything! More

by ashleigh

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ryan O'Connor

Helpful 0

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Apr 30, 2024 -

Robert Brogden Buick GMC responded

Thank you for leaving this remarkable feedback, Ashleigh. We appreciate your comments and are happy to hear that Ryan was able to meet your needs. At Robert Brogden Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Robert Brogden Buick GMC Team

April 28, 2024

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Employee Rating

Awesome place to do business! Jim made it very easy and simple. Great to work with!! Even took care of me beyond what he needed to do. Highly recommend you work with Jim! Jim made it very easy and simple. Great to work with!! Even took care of me beyond what he needed to do. Highly recommend you work with Jim! More

by phillip.v.lim2121

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Carpenter, Alyssa Raby

Helpful 0

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Apr 30, 2024 -

Robert Brogden Buick GMC responded

Phillip, it’s great to know that Jim provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

April 23, 2024

Dealership Rating

Employee Rating

Any business transactions have turned out to be nothing short of a hassle, inconvenience, and illegal bait and switch short of a hassle, inconvenience, and illegal bait and switch More

by JAZZHUNTER10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: None of them are still at this location which is par for this place

Helpful 0

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Apr 23, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing this review regarding your experience with us, Jazz. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

April 08, 2024

Dealership Rating

Employee Rating

Sebastian and Logan were a real pleasure to work with. Brogden will continue to get all of our business. Brogden will continue to get all of our business. More

by jimmy.struckhoff

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton

Helpful 0

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Apr 09, 2024 -

Robert Brogden Buick GMC responded

Thank you for leaving this remarkable feedback, Jimmy. We appreciate your comments and are happy to hear that Sebastian and Logan were able to meet your needs. At Robert Brogden Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Robert Brogden Buick GMC Team

April 02, 2024

Dealership Rating

Employee Rating

Very good people, Jimmy Carpenters and everyone was great as well as Sébastien. Great to work with. as well as Sébastien. Great to work with. More

by g56gbclayton1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Levin, Jimmy Carpenter

Helpful 0

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Apr 03, 2024 -

Robert Brogden Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jimmy and Sebastien was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

April 02, 2024

Dealership Rating

Employee Rating

Very helpful and friendly salesmen and managers. They made car buying a good experience for me and my husband. They made car buying a good experience for me and my husband. More

by KELLIE.KADERLY1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Max Skid

Helpful 0

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Apr 03, 2024 -

Robert Brogden Buick GMC responded

Kellie, we love hearing about customers who have had a terrific experience at Robert Brogden Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Sincerely, The Robert Brogden Buick GMC Team

March 28, 2024

Dealership Rating

Employee Rating

All good. Jimmy was especially good with us. Great person, very knowledgeable. Sebastian was also. Jimmy was especially good with us. Great person, very knowledgeable. Sebastian was also. More

by g56gbclayton1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Levin, Jimmy Carpenter

Helpful 0

Report | Print

Mar 29, 2024 -

Robert Brogden Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jimmy and Sebastian was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

March 22, 2024

Dealership Rating

Employee Rating

Everyone HATES buying a new vehicle and the runaround you get. I did NOT get that here. Jimmy was Awesome and I enjoyed my cart buying experience. get. I did NOT get that here. Jimmy was Awesome and I enjoyed my cart buying experience. More

by SMITHERS.KEN

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Terrie Horton, Jimmy Carpenter

Helpful 0

Report | Print

Mar 25, 2024 -

Robert Brogden Buick GMC responded

Thank you for leaving this remarkable feedback, Ken. We appreciate your comments and are happy to hear that Jimmy was able to meet your needs. At Robert Brogden's Olathe Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Robert Brogden Buick GMC Team

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