Terrie Horton
Terrie Horton at Robert Brogden Buick GMC
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Terrie Horton

Finance Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.8
604 Reviews
4.8

604 Reviews

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604 Reviews of Terrie Horton

May 04, 2024

Dealership Rating
Employee Rating

Jimmy helped what can sometimes be a long process a very easy and pleasant experience. He was considerate of our time as we had our two young children with us on a terribly rainy afternoon. He was friendly More

by Cborg07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

May 02, 2024

Dealership Rating
Employee Rating

Had everything I was looking for in a vehicle. Great team at Brogden Buick Thank You More

by rawrichardlove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2024

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Richard. Sincerely, The Robert Brogden Buick GMC Team

April 29, 2024

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Jake was easy to work with. I did not appreciate the typical games that most dealerships play, low balling me with an offer for my trade in vehicle that was unfair. What they More

by josh.sanderson19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2024

Robert Brogden Buick GMC responded

Josh, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If there is anything else you would like to discuss about your experience, please feel free to contact us directly. Sincerely, The Robert Brogden Buick GMC Team

April 28, 2024

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Employee Rating

Everyone was nice and did a good job no xx follow up was great thanks More

by friendlyauto2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

Apr 30, 2024

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

April 26, 2024

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Ryan and Tim were easy to work with in the sales dept. I cannot say the same thing with finance dept. More

by wesimoneau317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan O'Connor, Tim Lewis

Apr 26, 2024

Robert Brogden Buick GMC responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, The Robert Brogden Buick GMC Team

April 23, 2024

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Employee Rating

Called the dealership and visited with Max about 5:30 on a Wednesday, asking for wire transfer instructions after deciding to buy the car. Wired money Thursday afternoon and the car was driven from Olathe, More

by jeffholmes53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Skid

Apr 24, 2024

Robert Brogden Buick GMC responded

Thank you for sharing your experience, Jeff. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Sincerely, The Robert Brogden Buick GMC Team

April 21, 2024

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Employee Rating

We had the best experience from the moment we walked in! Everyone was friendly & the sale was smooth & fast! More

by Aimee Cook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan O'Connor , Mike

Apr 23, 2024

Robert Brogden Buick GMC responded

Thank you for sharing your feedback about your experience with us, Aimee. We're glad to hear that you had a fast and smooth experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Robert Brogden Buick GMC Team

April 21, 2024

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Employee Rating

Location is awkward and there isn’t much parking. My salesman and the rest of the sales team were very easy to work with. More

by cmapqs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominik Warren

Apr 23, 2024

Robert Brogden Buick GMC responded

Thank you for the great feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to working with you again. Sincerely, The Robert Brogden Buick GMC Team

April 13, 2024

Dealership Rating
Employee Rating

Vey nice to work with bent over backwards to help me and delivered a bed cover to my house for me because I can’t drive right now More

by BHM20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

Apr 15, 2024

Robert Brogden Buick GMC responded

Hi BHM20, thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 11, 2024

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Employee Rating

Jimmy was very good to deal with. He was informative and helpful. I will go there again. More

by JWOOT85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Carpenter

Apr 11, 2024

Robert Brogden Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Robert Brogden Buick GMC Team

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