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Alex Marcel
Alex Marcel at Honda of Valley Stream
Refer Me

Alex Marcel | Page 2

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.7
663 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

13 yrs, 10 mos

Languages Spoken

English English

4.7

663 Reviews

Write a Review

663 Reviews of Alex Marcel

May 10, 2024

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Employee Rating

Took longer than I was led to believe would take , not necessarily fault of service center More

by DCINCIRIPINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Jerry Lancaster JR, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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May 13, 2024

Honda of Valley Stream responded

We apologize for any inconvenience caused by the longer-than-expected wait time. While we strive to provide accurate estimates, sometimes unforeseen circumstances can arise that affect service duration. We appreciate your understanding and patience in such situations. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!

May 09, 2024

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Very Unprofessional ppl there did t even check my car I had to wait for 2 hours for nothing basically More

by vinson62
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 14, 2024

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

May 14, 2024

vinson62 responded

No need to reach out that matter has been taken care of else where thanks

May 09, 2024

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Employee Rating

Mr. Alex Marcel has ALWAYS & continues to be an EXCELLENT Service Representative. He’s the primary reason that my wife & I repeatedly returns to Honda of Valley Stream to have our HRV for service whenever n More

by DENNISKEA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2024

Honda of Valley Stream responded

Thank you for sharing your heartfelt appreciation for Mr. Alex Marcel. We're so pleased to hear that his courteous, knowledgeable, and professional service has made you and your wife loyal customers. It's wonderful to know that Alex's dedication stands out and keeps you coming back to Honda of Valley Stream. We'll be sure to share your praise with him, and we're here to help whenever your HR-V needs service. Thank you for being part of our community!

May 08, 2024

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Courteous knowledgeable service It wa a pleasure to have my car serviced there See you next time More

by LAWRE6712
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Recommend Dealer
Yes
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May 09, 2024

Honda of Valley Stream responded

We're delighted to hear that you had a professional and knowledgeable service experience with us! Providing excellent service is our priority, and we're glad to have made your visit a pleasure. We look forward to seeing you next time! If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 07, 2024

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Been coming here for years and it’s always a good experience. Very Clean environment. Marcel has always been excellent and helpful when it comes to service. More

by edwinespinal123
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2024

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

May 07, 2024

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Prompt and courteous service, no complaints. I have a low mileage vehicle and we discussed what was best for my maintenance and service needs. More

by atodman2110
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2024

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

May 07, 2024

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Employee Rating

Every time I need anything for my car, it gets done right! Using my extended warranty or simple oil changes, it's always without any hassles! More

by EDWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres

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May 07, 2024

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

May 06, 2024

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Employee Rating

Effectively got everything done with excellent customer service. Took care of seat belt recall and gas door issue as well as initial request of oil change. Thank you. More

by mariascharmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2024

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

May 06, 2024

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Employee Rating

All up to my expectations according to my normal service requirements. No issued incurred at this time. More

by JCPHOTO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2024

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

May 03, 2024

Dealership Rating
Employee Rating

I had a great experience as usual at Honda of Valley Stream. The staff is always kind and helpful. Especially Juju and Jessica. More

by BRANDONCHARLES2449
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Brown, Jessica Waters, Kevin Singh , Juju

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May 03, 2024

Honda of Valley Stream responded

We know you have choices on where you shop for a new vehicle and are so pleased you chose us. Thank you for the kind words, excellent review, and for recognizing our staff’s hard work. We appreciate it! Reach out with any questions or for any additional assistance. Take care!

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