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Al Duncan
Refer Me
78 Reviews
Dealership Experience
9 yrs, 3 mos
Industry Experience
27 yrs, 1 mo
78 Reviews of Al Duncan
October 25, 2018
The car was fixed cheaper than expected It took a day to get a diagnosis about the car but when they were able to get it done it was cheaper and quicker than they said. It took a day to get a diagnosis about the car but when they were able to get it done it was cheaper and quicker than they said. More
by COACHBOOGAART
Verified Customer
Helpful 
October 23, 2018
Great service My sales person was very attentive and honest. I came in not knowing what I wanted and he steered me in the right direction with safety and price. My sales person was very attentive and honest. I came in not knowing what I wanted and he steered me in the right direction with safety and price. More
by LAMCCOLGAN82
Other Employees Tagged: Brian Isch , Hugh Collins
October 18, 2018
Rust proofing Dropped my truck off for the rust proofing package. Was given a loaner vehicle that was in great shape. Everyone was very helpful and polite. Will con Dropped my truck off for the rust proofing package. Was given a loaner vehicle that was in great shape. Everyone was very helpful and polite. Will continue going to berger. More
by TAKKENR
Other Employees Tagged: Melissa
October 18, 2018
Excellent!!! I have worked with Al Duncan on a few occasions and he is so proffesstional and just gets the job done. I was scheduled with another person when I cam I have worked with Al Duncan on a few occasions and he is so proffesstional and just gets the job done. I was scheduled with another person when I came on 10/17/18 at 2pm Al took me to him and this tech wouldn't even acknowledge me when Al took me to him, he just stated to Al you can take care of her. When I make any future appointments I will only ask for Al. Please acknowledge his dedication to Berger, thank you. More
by Lee
Other Employees Tagged: Darrell Pike
October 15, 2018
Very Good service Very Good Service. Entire staff was very professional and took care of all my concerns. Rental Car was ready for pick up.Explained was done to the tru Very Good Service. Entire staff was very professional and took care of all my concerns. Rental Car was ready for pick up.Explained was done to the truck . More
by GENGELSM
Other Employees Tagged: Jeremy Anderson
October 12, 2018
oil change service was quick. got there early and they took me right in. great experience. very polite personnel and explained what was needed and why it was. service was quick. got there early and they took me right in. great experience. very polite personnel and explained what was needed and why it was. More
by YODA12311
Other Employees Tagged: Mark Bivins, John Stull, Jeff Bredeweg , Jeremy Anderson, Darin Baas, Joe Christopher, Adam Havens, Dustin McPherson, Johnathan Uredi
October 10, 2018
Friendly and Thorough The service was done in a timely manner and I was offered a shuttle to take us to a restaurant and pick us up when the vehicle was ready. The service was done in a timely manner and I was offered a shuttle to take us to a restaurant and pick us up when the vehicle was ready. More
by CHEZLAVIGNE
October 09, 2018
Felling like a valued client I love everyone, especially Al. Friendly, fast and honest. I trust them with my car and would not take it anywhere else. They treat me like a valued I love everyone, especially Al. Friendly, fast and honest. I trust them with my car and would not take it anywhere else. They treat me like a valued client and they do not try to sell me stuff I do not need. More
by JOANIE262803
October 05, 2018
Great We have bought 3 cars from Berger. I always experience fantastic service. IThe staff has always treated me with respect and smile. Thank you for the We have bought 3 cars from Berger. I always experience fantastic service. IThe staff has always treated me with respect and smile. Thank you for the family atmosphere. More
by WILLMICHJONES
Other Employees Tagged: Cathy Hubbard , Heather Jensen, Johnathan Uredi, Jeremy in financing and the sales manager
October 05, 2018
Auto Service Al Duncan was our service advisor. He did an excellent job of describing the needed repairs. The car was ready when he said it would be. The cost wa Al Duncan was our service advisor. He did an excellent job of describing the needed repairs. The car was ready when he said it would be. The cost was actually a bit less than estimated and the dealer also took care of a small problem that arose during servicing. I was able to get a needed ride back to the dealer to pick up the car. The repairs clearly worked and we are quite satisfied. More
by patrickmcgladdery
