Dealership Experience
9 yrs, 3 mos
Industry Experience
27 yrs, 1 mo
78 Reviews
Write a Review78 Reviews of Al Duncan
April 05, 2018
Normal Maintenance I had my new Trex in for scheduled services & warantee work. I Needed a "retaining clip" replaced on the roof molding. The new one is installed but, I had my new Trex in for scheduled services & warantee work. I Needed a "retaining clip" replaced on the roof molding. The new one is installed but, the replacement is much looser than the original on the opposite side. I intend to bring this to the attention of the service section the next time I'm in or if the strip becomes dislodged sooner. More
Other Employees Tagged: Brian Isch , Joe Christopher, Dustin Fisher
April 05, 2018
Service for engine noise Al Duncan went the "extra mile" to find the noise in the engine area and have it fixed. Very impressed with his service to his customer. Al Duncan went the "extra mile" to find the noise in the engine area and have it fixed. Very impressed with his service to his customer. More
April 04, 2018
Greast service Great and quick service. Advisor made sure all my needs were met and advised me of any maintenance that is needed. Technician was very thorough on ins Great and quick service. Advisor made sure all my needs were met and advised me of any maintenance that is needed. Technician was very thorough on inspexti8n of my vehicle More
Other Employees Tagged: Jon gregaitis
April 04, 2018
Quick, friendly, efficient service as always The only dealership I would choose to service my vehicle....Berger always has friendly staff that communicates well by keeping me in the loop of neede The only dealership I would choose to service my vehicle....Berger always has friendly staff that communicates well by keeping me in the loop of needed repairs as well as suggested maintenance. More
Other Employees Tagged: James Thurkettle
April 04, 2018
Easy and pleasant The service provider Al was very nice. They were expedient and the service center was clean and inviting. They took excellent care of my vehicle. Than The service provider Al was very nice. They were expedient and the service center was clean and inviting. They took excellent care of my vehicle. Thank you More
April 04, 2018
Friendly competent service Al always takes care of my needs and explains what has to be done. While friendly he shows competence in car care. Service is never a place, it is peo Al always takes care of my needs and explains what has to be done. While friendly he shows competence in car care. Service is never a place, it is people. Al is one of the best. More
April 04, 2018
great very great service ,fast and have it done when said or close. also people like Scott the tech are very skill and do a great job very great service ,fast and have it done when said or close. also people like Scott the tech are very skill and do a great job More
Other Employees Tagged: Cathy Hubbard, Mark Bivins, John Stull , Darrell Pike
October 08, 2017
Customer Satisfaction Everyone at Berger went out of their way to make sure that I was satisfied with my new car purchase. After I brought my car home I noticed a couple of Everyone at Berger went out of their way to make sure that I was satisfied with my new car purchase. After I brought my car home I noticed a couple of manufacturer flaws in the seat stitching and the paint. I brought my car back the next day and my salesman, Hugh, continued to work to find the best solution. Everything was completed to my satisfaction. I truly appreciate Hugh and Jeremy’s continued support to make sure that I was satisfied. More
Other Employees Tagged: Jeremy Rhoton , Hugh Collins, Alden Mcafee, Marvin Washington, Alex King