Al Duncan
Al Duncan at Berger Chevrolet, Inc
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Al Duncan | Page 8

Service Advisor

Berger Chevrolet, Inc

2525 28th St SE
Grand Rapids, MI 49512

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78 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

27 yrs, 1 mo

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rated

78 Reviews

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78 Reviews of Al Duncan

April 05, 2018

Dealership Rating
Employee Rating

Normal Maintenance I had my new Trex in for scheduled services & warantee work. I Needed a "retaining clip" replaced on the roof molding. The new one is installed but, More

by FRANK7532
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Isch , Joe Christopher, Dustin Fisher

April 05, 2018

Dealership Rating
Employee Rating

Service for engine noise Al Duncan went the "extra mile" to find the noise in the engine area and have it fixed. Very impressed with his service to his customer. More

by PEGSTEPHENS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 04, 2018

Dealership Rating
Employee Rating

Greast service Great and quick service. Advisor made sure all my needs were met and advised me of any maintenance that is needed. Technician was very thorough on ins More

by JONGREGAITIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon gregaitis

April 04, 2018

Dealership Rating
Employee Rating

Quick, friendly, efficient service as always The only dealership I would choose to service my vehicle....Berger always has friendly staff that communicates well by keeping me in the loop of neede More

by Guest007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Thurkettle

April 04, 2018

Dealership Rating
Employee Rating

Easy and pleasant The service provider Al was very nice. They were expedient and the service center was clean and inviting. They took excellent care of my vehicle. Than More

by GROOTERSGREG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 04, 2018

Dealership Rating
Employee Rating

Friendly competent service Al always takes care of my needs and explains what has to be done. While friendly he shows competence in car care. Service is never a place, it is peo More

by CNRALBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 04, 2018

Dealership Rating
Employee Rating

great very great service ,fast and have it done when said or close. also people like Scott the tech are very skill and do a great job More

by SHYLAKE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cathy Hubbard, Mark Bivins, John Stull , Darrell Pike

October 08, 2017

Dealership Rating
Employee Rating

Customer Satisfaction Everyone at Berger went out of their way to make sure that I was satisfied with my new car purchase. After I brought my car home I noticed a couple of More

by SV13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rhoton , Hugh Collins, Alden Mcafee, Marvin Washington, Alex King

Oct 09, 2017

Berger Chevrolet, Inc responded

Thank you so much for sharing your experience with us! We're so happy to hear that Hugh and our team at Berger were able to help you through such a successful car-buying experience. Thanks again!

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