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Adrian Chapa

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Adrian Chapa

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Adrian Chapa | Page 3

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.6

58 Reviews

Overview Reviews (58) Inventory (437)

4.6

58 Reviews

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58 Reviews of Adrian Chapa

January 28, 2024

Dealership Rating

Employee Rating

People friendly, Courteous, Professional service departments, Very clean atmosphere, Timely with appointments and great shuttles. departments, Very clean atmosphere, Timely with appointments and great shuttles. More

by chocolate3818

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kohl Young, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

Helpful 0

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Jan 29, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jan 29, 2024 -

chocolate3818 responded

Great

January 27, 2024

Dealership Rating

Employee Rating

Caleb was courteous and explained all questions. He or the technician should check the dashboard and make sure it’s returned in the condition received. He or the technician should check the dashboard and make sure it’s returned in the condition received. More

by MCORDER45

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kaleb Chadwell

Helpful 0

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Jan 29, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big StarHyundai!

January 07, 2024

Dealership Rating

Employee Rating

Long wait time but still satisfied with the service totally satisfied with the service that day totally satisfied with the service that day More

by cs6016

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Luis Delcid, Kohl Young, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams , zzGabriel zzCruz, zzPaul zzHewitt

Helpful 0

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Jan 08, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience. We will be working on futher reducing wait time.

January 06, 2024

Dealership Rating

Employee Rating

Clean helpful and not pushy! Thank you for taking care of me. I liked the communication. Thank you for taking care of me. I liked the communication. More

by hyde915

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kohl Young, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

Helpful 0

Report | Print

Jan 08, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 31, 2023

Dealership Rating

Employee Rating

Muy bueno ,me gusta ,cuando termine de pagar el carrito voy por otro gracias etc voy por otro gracias etc More

by PORTILLOANA262

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Juan Vasquez

Helpful 0

Report | Print

Jan 02, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 25, 2023

Dealership Rating

Employee Rating

The new facility is very nice and the service team was very courteous and helpful. very courteous and helpful. More

by brucees345

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Dec 26, 2023 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 22, 2023

Dealership Rating

Employee Rating

Simply the best! Consummate professional. Great service. Good. Good Good Good Good Good Good Good Consummate professional. Great service. Good. Good Good Good Good Good Good Good More

by LOFARO.JOHN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kohl Young, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

Helpful 0

Report | Print

Dec 22, 2023 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 17, 2023

Dealership Rating

Employee Rating

Adrian Chaps is an excellent Service Advisor. He has given me great service for 10 years!!! He has given me great service for 10 years!!! More

by craig t

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Dec 18, 2023 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 24, 2023

Dealership Rating

Employee Rating

Adrian is awesome. He’s always going the xtra mile to make sure I’m taken care of He’s always going the xtra mile to make sure I’m taken care of More

by mando11soria

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Nov 28, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

November 19, 2023

Dealership Rating

Employee Rating

Excellent customer service. Wonderful facility. We had a recall any handled it quickly and professionally. Wonderful facility. We had a recall any handled it quickly and professionally. More

by CAROLYN HAAG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kohl Young, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams

Helpful 0

Report | Print

Nov 20, 2023 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

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Adrian Chapa | Page 3

Service Consultant

Big Star Hyundai

58 Reviews of Adrian Chapa

Dealership Inventory (437 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.