484 Ontario Used Car Dealers

On May 06 2025, I ended a twenty month ordeal with Subaru - Jack

On May 06 2025, I ended a twenty month ordeal with Subaru of Hamilton when my 2014 Forester,(roughly 117,000 km) which had been serviced almost exclusively (except for times I had oil changes done at a Toyota dealership that was closer to where I live, with the dealership‘s OK) at the SoH dealership. My vehicle’s transmission stopped working and was towed to the Hamilton dealership on September 06, 2023 and sat on their lot for roughly six hundred days while I tried to work out an arrangement to have it repaired. I dealt with Subaru Canada as well as with Cesare at the dealership. Cesare told me about how in cases like this an arrangement could be made where each party (Subaru Canada, the dealer and myself) would pay a third of the cost to have the car repaired. I told Cesare that this sounded fair and we shook hands on it. Cesare asked for some time to make the arrangements and said he would call me when he was finished doing so. After waiting for about two weeks, I called back and was told that Cesare was no longer employed by the dealership and so our deal was no longer applicable. After Cesare’s departure I started to deal with a guy named Brian and he and I communicated many times about this vehicle with no satisfaction reached for either of us. After many months of inaction I became so frustrated that I wanted nothing more to do with this dealership. Craving some kind of closure, my wife decided to call Brian to see if she could break the impasse and come to an arrangement. At this point Brian told her that the car was no longer good for anything but scrap and that he would buy it from us for 500 dollars. He also said that if we didn’t want to sell we would have a week to remove the car from the lot or he would begin to charge us storage fees. Of course, there are many details that I have not included in this review for the sake of brevity. Long story short, I would have given zero stars to Subaru of Hamilton if that were an option. As a senior, I feel very much taken advantage of by this dealership. I will never buy another Subaru (obviously) and I could never recommend Subaru of Hamilton to anyone else after the disdainful treatment that I have received there. If you are considering a purchase of a vehicle at this dealership I would just say one thing, let the buyer beware.

I normally don’t leave negative reviews, but my recent - Raid

I normally don’t leave negative reviews, but my recent experience with Budd’s BMW in Oakville left me with no choice. I brought my vehicle in last week due to an ongoing brake warning. They ran diagnostics and concluded the issue was low brake fluid, a problem you’d expect could be identified without the need for a full diagnostic. More concerning, they strongly recommended three differential fluid flushes based purely on mileage. I declined at the time, only to later discover that all three services had already been performed six months ago at the same dealership. This raises serious concerns about either the accuracy of their service recommendations or the integrity of their practices. I reached out to the same service rep who had communicated with me previously (Madelyne R.) to seek clarification. After one initial reply saying they would look into it, I received no response to four follow-up texts over 10 days. If this was a mistake, it should have been acknowledged promptly with clear communication and an apology. If it was intentional, it speaks volumes about the dealership’s business practices. Either way, this experience was unacceptable, and Budd’s BMW has permanently lost my trust and my business. I will also be reaching out to BMW Canada to have this matter investigated further.

Will never buy a kia ever again service sucks my van - traviscole1983

Will never buy a kia ever again service sucks my van almost cought fire because of electric problems with heater control switch and they will not fix the problem

To the front office (sales) and the service workers: - Tilly O

To the front office (sales) and the service workers: thank you so much for always being so kind and understanding despite my seldom to no experience with cars. Big Shoutout to Thomas and Kelly at the service desk especially. My phone died today as I was trying to pay my bill- so Kelly let me sit behind the desk and charge my phone until it turned back on and I could access my wallet. LIFE. SAVER. To put it simply, these good folks at Peterborough Hyundai on Chemong go above and beyond for their people. Cheers!

By far the best Kia dealership I’ve been to! - amanda_

By far the best Kia dealership I’ve been to! Unfortunately had to have my car towed to another Kia recently & it just stultified why this one is amazing! They go above & beyond for their customers

🚨 **WARNING: BEWARE OF AUTOPLANET DEALERSHIP FRAUD** 🚨 - ansalsudheer56

🚨 **WARNING: BEWARE OF AUTOPLANET DEALERSHIP FRAUD** 🚨 I recently purchased a **2022 Hyundai Elantra** from **Autoplanet**, and my experience has been nothing short of a nightmare. The dealership assured me the vehicle was **fully serviced**, including transmission fluid change, engine oil change, and filter replacements. However, after a few months of driving, my car suddenly stopped due to a **transmission failure**. Upon getting multiple diagnostics from professional auto shops, I was informed that the **wrong transmission fluid** was used, causing severe damage. I provided these reports to the dealership, yet they refused to take responsibility. Instead, **they tried to make me trade the car or pay out of my own pocket for repairs**—a clear case of negligence and fraud. After wasting **countless hours and over 10 trips to the dealership**, I was forced to pay **$3,200+** for repairs. Even after they replaced the transmission, they initially installed the wrong type (push-to-start setup, which my car doesn’t have). After another long wait, they replaced it again, but the car still had **gear shifting issues** and drove terribly. It was obvious that **they hadn’t even test-driven the vehicle before delivering it back**. To make matters worse, when I inquired about a trade-in, they offered me a **shockingly low $12,500**, whereas multiple auto shops in the **GTA region valued my car at $15,000+**. They are clearly **taking advantage of customers** by undervaluing cars for their own profit. 🔴 **Major issues with Autoplanet:** - They **falsely claimed the car was fully serviced** when it wasn’t. - Used **wrong transmission fluid**, causing failure. - **Refused to take responsibility** and forced me to pay for repairs. - Provided **poor repair service**, delivering a car with ongoing issues. - **Tried to profit further** by lowballing my trade-in value. - Their **Carfax and service records are unreliable**—they repair cars but do not update Carfax, meaning you **can’t trust the service history**. I waited **over 15 days** for a proper resolution, but they only focused on **making more profit from their own mistakes**. **DO NOT trust this dealership.** They claim to be the **largest dealership in the country**, but their service is deceptive and unprofessional. **Always check Carfax and service records thoroughly before buying from them!** 🚫 **Save yourself the stress—stay away from Autoplanet!** 🚫

I had a very disappointing experience with the service - Gurmeet Singh

I had a very disappointing experience with the service department at Richmond Hill Honda. I brought in my 2018 Honda Civic for an A/C issue — they charged me $226 just for a visual inspection and quoted me $2,779 to replace the compressor clutch, pulley, and coil. Later, I visited a certified local mechanic who simply refilled the refrigerant, and the A/C worked perfectly — no parts were faulty. Clearly, no proper diagnosis was done by the Honda team, and basic checks like refrigerant pressure were completely skipped. Worse, I took a full day off work and spent over 4 hours at their shop just to be misled and upsold on unnecessary repairs. The technician also refused to perform the fuel pump recall, claiming minor wiring under the seat was in the way — even though it could have been removed with a screwdriver in minutes. Extremely disappointed by the lack of professionalism, poor service, and inaccurate diagnosis. I’ve reached out for a refund and will escalate this to Honda Canada, OMVIC, and Consumer Protection Ontario if it's not resolved. Do yourself a favour and get a second opinion before approving any repairs here.

I wouldn’t trust these guys to fix the chain on my - Disappointed Owner

I wouldn’t trust these guys to fix the chain on my bicycle. I brought my truck, which I had purchased there a few years before, in to fix a tire that was unsafe. I told them I only had a hour as I had to be home to get my daughter from school. More than 2 1/2 hours later instead of fixing the tire they did all the recalled stuff, which was minor, without my permission and then sent me on my way with an unsafe vehicle and told me I would have to make another appointment to have the tire fixed. Just brutal!

I bought a Tesla S plaid 2024 there on june, 2025. - claude

I bought a Tesla S plaid 2024 there on june, 2025. I found out less than one week later that many panels of the véhicule was repaint (6) and that the front electric motor was shaking. I tell the information to the seller Jason Francis by text that they didn't tell me about these facts and it decrease the value of the véhicule . I paid too much because it was suppose to be in mint condition. Know it before the purchase, i did not buy it or negotiate more. I ask for compensation but they act like they are died. Jason tell me that Nazar (boss) will call me but not now because he has a stomach problem, after he was in vacation and finally never call me. I paid 899$ plus tx for safety certification for knowing if everything is right with the vehicle. They didn't tell me about the paint or the motor. I only receive a QR code that doesn't work when i try to look at it. Alex Zeveluk, the finance guy tell me that i can have a better price if i finance it. At the beginning it was 6,99%, after, 6,79% and it turn to be 7,99%. He tell me that is a fully open borrow and i can pay it totally when i want. I tell him i will close the borrow next week because i have a better rate with my bank. He change his words to say that i need to keep the borrow at 7,99% with their connection TD Bank at least 6 month. I look at my contract that is fully open and there's no 6 month so i clear it the next week. Alex try to xxxxxxxx me when he tell that 5,45 with the bank is like 9% with them. At the end, i send them a formal notice that they refuse to take. I live in Québec. I began my case with small claims court for paying more than the value of the véhicule.

The sales man told us last minute when we came to pick up - jasmeeend

The sales man told us last minute when we came to pick up our car that it’s not ready for pickup even though we confirmed 2 hours prior to leaving our house. We live 2 hours away left work early and this caused a lot chaos. Then when the managers came they didn’t promise anything the man said and told the sales man to leave because he told you he would provide a resolution and compensate us. The managers infront of my face told the sales man to leave as he promised us things they could not provide us with. After all this mess they didn’t provide and resolution other than have my car delivered to my house which wasn’t enough for the inconvenience this caused.

My second purchase from Kuya Roger is this one. - Leonard

My second purchase from Kuya Roger is this one. I'm always amazed by him. We'll see more deals soon! prompt and trustworthy individual.

Poor customers service…lors of hidden fees…finance - Bob

Poor customers service…lors of hidden fees…finance département pushes you to buy an extended warranty…awful after sale service…

I would not recommend this dealership to anyone. - Deppesh

I would not recommend this dealership to anyone. I purchased a used car and noticed during the test drive that the vehicle displayed an oil change reminder. When I picked up the car, the reminder had been cleared, which led me to believe the oil had been changed. However, later that same day, I received a warning that the engine oil level was very low. When I contacted the dealership, they admitted they hadn’t changed the oil but had simply reset the notification—without informing me. This lack of transparency and basic responsibility is extremely disappointing. Never trusting this dealership again.

Terrible experience with financing options and the - juliasmom

Terrible experience with financing options and the salesman. We left the dealership because we told them we are not trying to haggle we just don’t want expensive payments and this doesn’t match our needs so we left. They called us back to offer more incentives and the cost was way over what we said would be our top budget. It was uncool to offer something yiu can’t even come close to especially once we had already left and said no. I’d be weary of someone who had tons of sales awards on the wall. It doesn’t mean that they are a good salesperson it means they will do whatever it takes to get the sale. There is a difference. We would never go back there they meet the definition of car salesman! He wasted our time and made us think this sale was possible when he knew it wasn’t. We were leaving to go to a different dealership and he called us back promising so much more than he could offer. At the end of the day I’m mad at myself for trusting this person as they were so misleading.

Paul is helpful, knowledgeable and professional. - JW

Paul is helpful, knowledgeable and professional. He manages to keep his cool at all times. Thanks for being a great guy :)

If you're looking for used cars and is calling in and get - redcx5

If you're looking for used cars and is calling in and get to choose a salesman, choose Gad. As a first time buyer, I have fond memories of my time at this dealership, and I checked with three others. Gad is well above and beyond better than the others. No lying, some pressuring, a lot of hand holding!

BEWARE IF YOU ARE BUYING A NEW CAR HERE - Alex Vince, the - EcoRon

BEWARE IF YOU ARE BUYING A NEW CAR HERE - Alex Vince, the sales person, wanted nothing to do with me after he received the cheque for the car and refused to deal with any of the outstanding issues. I made a complaint to management about him and received no response to date. He cost me a lot of extra time and money, and appeared to either have very little knowledge of the products he was selling or said things just to make you buy the car (but didn't follow through) - he was disrespectful and utterly rude to me. To add to the incompetence, I was actually given a new water pump instead of a charger for my car (it is an EV)!

It has been a year since I purchased a used 2015 Kia - cbabich

It has been a year since I purchased a used 2015 Kia Forte from Wellington, here is my experience with the car. - Noticed the vehicle didn’t have a donut for flat tires, remember this. - After a little over a month, breaks started giving out, and I needed a new master cylinder ($900) - After getting that fixed, tech noticed that the brake lines were rusted; luckily, my local Kia dealership found this was a recall. It would have probably been a $1200 job. - Four months in, the shark fin car antenna broke off ($60) - 8 months in, the fan blower connector fuse was fried. Needed a new connector and fan blower. Luckily, I was able to fix that myself – still, new fan blower and connector ($100) - After about 11 months, the tire wear was exceeding two flats on my front tires (would be nice to have a donut), and extensive wear on the rear tires tread was almost gone. Replacing 4 tires ($800). - 12 months, spark plugs and coil causing a misfire with the engine, because those were worn, $450 repair. - A little over a year in, the windshield wiper motor was blown, $400. Needless to say, this car has been an absolute annoyance to deal with. $2710 in repairs with a little over 1 year of ownership. I find it an absolute laugh riot when they call to leave messages about getting service at their location. Would never consider getting another vehicle from this location; they’re no better than the sketchy used car lots you see sprinkled across this province. DO NOT RECOMMEND!

You want a great deal, go to Rami. - Durango

You want a great deal, go to Rami. He will take care of you. And for the parts, ask for Tony. He will give you best prices. All others were great but I dealt with those 2 gentlemen.

Worst service ever had! - Corbiere_jr

Worst service ever had!! First I was told my truck was ready for pick up because issues were fixed. I get the keys start to leave truck goes back into limp mode so the truck was back into service area and needed to stay to get it fixed. I waited for two hours for a shuttle and I had to call for another ride because shuttle service was way too long. They offered to pay a rental as my truck was in the shop for repairs and as I got the text saying my truck was ready for pick up, I called and was informed they are not paying for the rental they offered. Not a happy customer

Very pleased with CMH Auto Superstore. - Jerry_1940

Very pleased with CMH Auto Superstore.. I flew from Edmonton to pick up a 2004 Ford Thunderbird that I had only seen in a picture and was impressed with the condition of the car which was beyond expectations. Lukas was very helpful and answered all my questions regarding the car. Sandra Hoyte was very helpful also. I don’t know of another dealership that would pick someone up at the TO airport which was really appreciated. I even talked to the previous owner that was a bonus. Drove it home without incident through the infamous Trans Canada in the northern part of Ontario ,, Thank you CMH,,, Jerry Nemlander. Edm AB

Seriously bad customer service, highly not recommended. - zaslam

Seriously bad customer service, highly not recommended. Got the time to inspect a car when reached person was not available and no one else could show the car. Waited for the sales person to come back and when he came back rather coming to us he started chatting with his colleagues. When we approached him he handed us over the keys and disappeared. As we didn’t like the car we handed over the keys back and asked about a car parked in next spot. When he told me the price I just said that it seems like higher than market price and sales person rather trying to explain me why it is priced higher than market started telling me that you have no clue about that car and you should not even looking at and left us there with a comment that go on web and if you find a better price of same model I will give it to you. Based on that challenge I sent him a same model car from another dealer and he said ok I will talk to my manager. The sales person was rude and unprofessional highly not recommended.

Zero rating if possible, I never expected such rude - AH

Zero rating if possible, I never expected such rude people can work for Kia. Kia should take note. The car in warranty and service is denied with a manufacturing defect that I got done from another dealership. never returned to such a dealership. Was shocked when the service manager had the same attitude and zero customer care.

We had nothing but trouble with our 2018 Ford Escape. - cshour4

We had nothing but trouble with our 2018 Ford Escape. In March 2025, we paid for an extensive diagnosis and then almost $7000 in repairs. Two months later they said the car needed another $5000 in repairs. We decided instead to trade it in. Luckily the dealership had a Mazda on the lot. The negotiation was questionable at best (they said one thing but at the last minute put in a different number for our trade-in value) but we ultimately traded in ourFord for the Mazda. The final straw was when I went to pick up the Mazda - they charged me over $400 for the diagnosis of the problems with the Ford I was trading in. They needed to diagnose it anyway and so essentially I paid for that. Don't buy a FORD and if you do, don't use this dealership.

BUYER BEWARE! - petra-ann.wilson

BUYER BEWARE!! DO NOT BUY A CAR FROM ICAR THUNDERBAY!!!! This summer I purchased a 2019 Elantra with 40 000 kms on it from ICAR. The car appeared to be in good condition and with low milage. When I brought my car to the carwash however, I barely started to spray the hood and a bunch of paint just wiped off my car. I contacted the sales rep that sold me the car and he said that it was my fault for bringing the car to the car wash. I then went to an auto repair shop and they confirmed that there was definitely something wrong with the paint and that bringing it to the car wash should not have taken off the paint as described. I then emailed the sales rep that sold me the car. He again told me it was my fault for washing my car at the carwash, even though I barely sprayed it, but said that if I got a second quote to fix the paint, they would see what they could do to help me get it fixed. He also claimed that they care about my experience with them and want to help me fix this issue ( LMDAO) . I then sought out a second opinion and quote at a different auto repair shop. I was told by the second car repair shop that not only was it not my fault that the paint came off, and that unless I was holding the pressure washer directly against the paint ( which obviously I did not do), then there was no reason for the paint to come off and clearly there was a defect in the paint. Every single car owner brings their car to the carwash and the paint doesn’t come off like that. This car repair expert told me to just keep contacting the people who sold me the car, because it clearly was a defect with the paint. I have since sent in this quote to icar and they have decided to just ignore my emails and refuse to acknowledge this issue further. My partner has been looking to buy his own vehicle and was interested in a car at icar but has since changed his mind, seeing how they have been treating me. Again, do not buy a car from ICAR THUNDERBAY, I regret trusting them, now I am going to be out an additional 1500$ to repair the paint, when I am already overpaying for the car I got. PLEASE PLEASE PLEASE< DON’T FALL FOR IT> THEY WILL NOT ASSIST YOU IF YOU FIND SOMETHING WRONG WITH THE CAR YOU BUY FROM THEM >

Just wanted to give big shoutout to Steve Ott . - Redwings91

Just wanted to give big shoutout to Steve Ott . Terrific salesman. Was treated extremely fair. No pressure.

Excelente Servicio en MyCar con Alejandro, Tim y Zach. - William

Excelente Servicio en MyCar con Alejandro, Tim y Zach. Que gran equipo! Quiero expresar mi total satisfacción con la experiencia de comprar mi carro a crédito en MyCar. Desde el primer contacto hasta después de la compra, la atención ha sido excepcional. Me brindaron un servicio increíble, español desde el principio, lo cual hizo todo el proceso mucho más fácil y cómodo. Su ayuda fue fundamental con el crédito y el seguro, haciendo que todo fluyera sin problemas. Lo que más valoro es el seguimiento post-venta. Se preocuparon por saber cómo me había ido con el carro, si estaba satisfecho y si necesitaba algo adicional. ¡Definitivamente un servicio de primera! Recomiendo MyCar y especialmente a Alejandro si buscas una experiencia de compra de auto sin igual.

I recently purchased a 2017 Hyundai Santa Fe Sport and - Dean

I recently purchased a 2017 Hyundai Santa Fe Sport and had a great experience from start to finish. Rashemm Saigal and Jonathan Smeenk were professional, courteous, and genuinely committed to making sure everything worked out exactly the way I wanted. Even when a couple of small issues came up, they both stayed on top of things and followed through on every promise. I never felt pressured at any point, and both gentlemen made the process smooth and stress-free. I wouldn’t hesitate to recommend Rashemm to friends or family — especially with the dealership’s referral program in place. It’s rare these days to come across someone who truly values long-term customer relationships, and I appreciated that. Thanks again for everything! — Dean Shapcott

Excellent friendly, personalized service! Highly... - John Marks

Excellent friendly, personalized service! Highly knowledgable sales person. No pressure to buy. They went the extra mile and stayed open past closing for us. I will definitely purchase another car from them.

Went to buy a new vechile. - eastcoastsoul

Went to buy a new vechile...was told it would have winter tires, under coating and a full tank of gas....was jerked around for 3 weeks as salesman was shady as fxxxx...and kept giving excuses about working on those things . After going to management to try to get him to honor, they said he no longer works there and the best was when I though my husband was my cosigner. Turned out I'm not even on the loan. Didn't find that out til I tried to change payment date. But ran my credit so much that my credit took a massive hit so now I can't finance anywhere . DO NOT BUY FROM THIS COMPANY!!!! They lie about EVERYTHING!! I will find out soon from the dealership if they even did an honest safety as they said it got wet and cannot produce it. I'm hoping to sue!