63 Ontario Kia Dealers

the ability to book an appointment on my preferred date & - CKelly

the ability to book an appointment on my preferred date & time as well as the fast and friendly service that is second to none

Tremendous experience with service advisor Kevin Mangal. - Jason G

Tremendous experience with service advisor Kevin Mangal. His honesty and integrity earned my business. I suggest seeing him, he is patient soft spoken and explains everything by the book. Thank you Kevin I will see you again for my next service. Jason G

I had an excellent experience buying my new Kia Niro - jackalynshort

I had an excellent experience buying my new Kia Niro phev, all done over the phone! The delivery to London was also seamless.

Cheerful and efficient Cheerful and efficient Cheerful - susanedouglas

Cheerful and efficient Cheerful and efficient Cheerful and efficient Cheerful and efficient Cheerful and efficient There are your required 15 words.

I traded in my car and upgraded to a new car at this - nyakasha

I traded in my car and upgraded to a new car at this dealership and let me say the team there are incredible. They made the process easy and painless and I walked away so happy and relieved. My Salesperson Arsh and the finance manager Amit were both friendly, professional and made the entire experience painless and pleasant. I would happily do business here again.

Dealership has good presentation but service offered this - alenkjacob

Dealership has good presentation but service offered this time was not acceptable, rather than fixing the issue, was recommended swap the whole system worth 9.2k

Very helpful and fast efficient service. - oliviamasmith

Very helpful and fast efficient service. Helped me choose a fantastic first car. Clean environment

positive experience with this dealer i met kyle who - bravehart

positive experience with this dealer i met kyle who showed me the car showed all the options and had a test drive and bought the car rans went over all the options available for extended warranties picked up the car and met with kyle again revied all the car options again very happy with this dealership and highly recommend if your looking for a car

Well received and excellent service will be recommending - JacSan

Well received and excellent service will be recommending this dealer to my friend and family.

I recently purchased a 2024 BMW X2 through Georgetown - yasmine.bhavra

I recently purchased a 2024 BMW X2 through Georgetown Kia, and I had the pleasure of working with Nathaniel Carzeri. Even though the entire deal was done online and over the phone, Nathaniel made the process seamless and stress-free. His professionalism and attention to detail were outstanding—he answered all my questions promptly, provided clear information, and ensured everything was handled efficiently. Nathaniel went above and beyond to make sure I felt confident in my purchase, and his friendly, no-pressure approach made the experience enjoyable. If you’re looking for exceptional service and someone who truly cares about the customer experience, I highly recommend Nathaniel Carzeri at Georgetown Kia. He made buying a car remotely feel effortless!

Great service Tara is always a blessing to work with. - Leighmontgomery22

Great service Tara is always a blessing to work with. She was very attentive and took care of all of my needs. Definitely would recommend

The dealership's staff is very friendly, professional and - Jeremy

The dealership's staff is very friendly, professional and helpful. They helped me with my car's problems, were willing to cut me a deal, and were timely with their parts delivery and service!

Thank Gillani! - Stephanie

Thank Gillani! I love the Sportage :) Excellent experience from the start to the finish. Awesome deal. No one could beat!

I have no trust in this dealership. - Vik

I have no trust in this dealership. I bought a used vehicle in 2023, and within a few months, it broke down in the middle of the road. The engine light came on, and the car would not go above 100 km. I immediately knew this vehicle was affected by the Knock Sensor Detection System (KSDS) recall after doing some research. I took the car back to the dealership, and they reset the engine light by saying they had updated the software and according to KIA the engine supposed to be under extended warranty to 10 years or 200,000 KM. Even with this class action lawsuit, this dealership is not bothered by it. However, from that point on, the engine started burning oil much faster and making noise after a few long runs without any warning lights. I took the car back to the dealership several times, and the service advisor (Karla) said, “Nothing we can do until the engine dies or the engine light comes back on.” During that period, my wife was expecting a child, and I needed a vehicle to commute to her appointments with my other daughter. Since she was high-risk, we had to go to Hamilton from Niagara Falls. I was too concerned about having my family in this problematic car, and I felt like they were made aware of the situation but did not care to fix it. From that point on, they were completely ignorant about it. Since then, I have been spending my time, energy, and money on this car, hoping it does not break down again in the middle of the road with my family in it. Now car’s engine is so shaky that I can feel and hear the engine knocking. Took car back to the dealership and they kept my car for two days and gave me estimated cost of repairs for $3000 and charged me $62 for that inspection and previous expenses out of my pocket, including oil top-ups, early oil changes, and spark plugs are countless. If they genuinely want to help customers make the right choice when buying their first car or favourite car, this is exactly opposite what they did in my case. This dealership is not the one to trust. They are more interested in making money than in helping customers.

I was at kia of newmarket today and I got the best - peyman bakhtiarpour

I was at kia of newmarket today and I got the best service of my life. Zaeem took care of me from beginning to end and boy, what a gentleman and what a service. Kia, you got a customer for life. Thank you

Exceptional Service – Customers for Life! - Lee

Exceptional Service – Customers for Life! "If you want to see 'Movement that Inspires' in action, go to Cambridge Kia. Our recent experience with their service department was world-class. Ian Pickering and the entire service team deserve a special shout-out for their devotion to resolving our issue; their collective professionalism and problem-solving skills are a true testament to the brand. It is quality dealers like Cambridge Kia who build customers for life. When presented with a problem that is in their power to fix, they don’t just resolve it—they excel. We are officially lifelong customers and will be going to no one else for anything from now on!"

Was told that diagnostic fee is refundable, then refused - Pacifiquetumaini35

Was told that diagnostic fee is refundable, then refused to issue refund after receiving full payment

It was a pleasure dealing with Duke Coady. - ron.terry5115

It was a pleasure dealing with Duke Coady. He is professional and very knowledgeable. He might be only a Duke but a King in our books

i would like to compliment plaza kia on your excellent - paulinealbaum0

i would like to compliment plaza kia on your excellent service. i brought my car in for service and immediate action was taken to look after the necessary problem. My compliments to your service man Cliff. thank you

We recently purchased a Sportage SUV from Mississauga - ccampbell3803

We recently purchased a Sportage SUV from Mississauga KIA. We were impressed by this Dealership especially Subeet Randhawa who took the time to patiently walk us through the whole process and explained the new "bells and whistles" we were unfamiliar with. Very nice young man who was a great help to us.

Professional services and high-end treatment from the - GH Hamza

Professional services and high-end treatment from the seller doha and manager Abdoul .Thank you for all

I give this dealership a five star rating. - camerons.nana

I give this dealership a five star rating. I went in to have a mirror replaced, but while we were waiting for the mirror to be done, we looked at another vehicle. We asked about it, took it for a test drive, and we were sold. There was no pressure at all from any of the sales staff. They were very friendly and helpful and answered all of our questions. We especially want to thank Clayton and Mark for all of their help. We are very happy with the car that we purchased and would definitely recommend this dealership. Thank you again, Clayton and Mark. You guys are awesome. Cathy and Glen.

Bought a 2026 Seltos from this dealership in December. - Lucy.maynard1

Bought a 2026 Seltos from this dealership in December. I had signed for a car that was on the lot and ready to go. 3 days later, my sales guy called to tell me the car had been sold out from under me to someone else who had “already purchased it”. They offered to give me another car in a different colour which was not what I wanted or had paid for. Had to wait 3 weeks for another car to be brought from another dealership - during that time I had already sold my old car and had to pay for a rental car to get to work. My financing with Kia was not submitted properly and took me 2 months to get it sorted out. Kia Finance was great customer service and was sorted out, but not before my credit score was negatively impacted due to “missed payments” when my account info was not submitted correctly. Overall disappointing customer service experience. Would not take my car for service there or buy from this location again. Every appointment I had, no one was on time - waiting 2 hours to speak with finance manager while others are coming in and out of his office.

I would not recommend this dealership to anyone. - Deppesh

I would not recommend this dealership to anyone. I purchased a used car and noticed during the test drive that the vehicle displayed an oil change reminder. When I picked up the car, the reminder had been cleared, which led me to believe the oil had been changed. However, later that same day, I received a warning that the engine oil level was very low. When I contacted the dealership, they admitted they hadn’t changed the oil but had simply reset the notification—without informing me. This lack of transparency and basic responsibility is extremely disappointing. Never trusting this dealership again.

Zero rating if possible, I never expected such rude - AH

Zero rating if possible, I never expected such rude people can work for Kia. Kia should take note. The car in warranty and service is denied with a manufacturing defect that I got done from another dealership. never returned to such a dealership. Was shocked when the service manager had the same attitude and zero customer care.

The worst service center in the country! - dbcott77

The worst service center in the country! They will rip you off. Do not go here, this will be the last time they rip me off. $900 for a cv axle seal replacement is absurd. I had my other one done at hunt club location for $400. They cant explain why a $50 fee here or $179 fee there, totally ridiculous mafia scam artists. Dont get your car serviced here

Pathetic sales attitude from Sean Caillemer, the Sales - cedric

Pathetic sales attitude from Sean Caillemer, the Sales Manager. Very high handed and dismissive. I would avoid this dealership at all costs.

I went in to get an oil change and they also fixed my - Amy Morissette

I went in to get an oil change and they also fixed my license plate with no problems at all! Absolutely amazing customer service and fast service! Would 100% recommend purchasing from Kia.

Lack of diagnostic of car, complaint for hydraulic issue - Asif Sadruddin

Lack of diagnostic of car, complaint for hydraulic issue (cylinder within warranty), they checked brake, rotor, and caliper. The comments were because I changed the pads from the outside, which is not working with the Rotor (complete nonsense). The Calipher was leaking and they are willing to replace it as the car is under warranty, however, no parts were available in the parts section, they have to order it and the parts will come after one week. They charged me diagnostic fees. I replace the Calipher from outside in one day. The hydraulic problem didn't resolved. I went again with my mechanic and explained on Saturday, they gave me an appointment for Monday. I dropped the car and this time they took the drive and finally found the issue, I was correct, it was a Cylinder issue, kept the car for 2 days due to parts coming from Vancouver. Now, I am asking for a refund of the diagnostic fees they charged me for an incomplete diagnostic. The receptionist wrote an email to the service manager who was supposed to contact me, but unfortunately no response from Bessada Kia. My car went 2 times in 6 months, one for the water pump and the second for the master cylinder, both under warranty. The question: Is KIA a reliable car? within 3 years Water pump, caliper, and master cylinder were replaced, due to poor-quality parts.

Rocky start that only got worse. - 4Wheel

Rocky start that only got worse. Lack of knowledge about the vehicles you are selling is unacceptable in today’s environment of well-researched consumers. With the prominence of online car reviewers, print media contributors and dedicated forums interested buyers are able to make informed decisions before even entering a dealership, they should not be met by sales people who lack even the basic knowledge of the products, offerings and even general car terms. The sales experience was under whelming to say the least. Salesperson was friendly enough but all others, financial services manager, floor manager and even those in the service department we’ve dealt with have been reserved, argumentative and downright rude. This dealership has gone down tremendously since the Suzuki days and will likely continue to worsen if basic customer service issues are not addressed. If you are set on getting a Kia, or even just curious about their vehicles, do yourself a favour and find a different dealership. Current renovations to their space may make them look more appealing, but it’s what’s inside that counts and in that regard they are lacking on all fronts. - Dissatisfied Kia owner since 2023