Read Reviews Kia of Newmarket

Kia of Newmarket

Kia of Newmarket

17415 Yonge St
Newmarket, Ontario L3Y 8L9

Canada


(888) 699-1809

Kia of Newmarket
Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 109 reviews

4.9

4.9 out of 5

109 lifetime reviews

Kia of Newmarket

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Certified: Kia of Newmarket

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Kia of Newmarket has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Kia of Newmarket

Serving York Region and the Greater Toronto Area, Kia of Newmarket is located at 17415 Yonge Street in Newmarket, Ontario (just south of Davis Drive). We are your local Kia dealer for new and used / Pre-owned and Kia vehicles. Our dedicated sales staff and professional Kia technicians are here to make your vehicle shopping experience fun, easy and financially advantageous.


For us, It s not about the car.

It's about helping you find the right car. That is why when you walk into one of our dealerships, It s like walking into them all.
It's about building a relationship. We only succeed if we keep you as a customer over the long haul, not just if we sell you a car.
It's about standing behind the deal and being there for you when you need it.
It's about treating you fairly before, during and especially after the sale.
For our employees It s about ensuring we live up to this promise. We look for people who put a premium on valuing relationships and staying in touch with the customer.
It's about employees who deal from substance, with integrity.
It's about employees who know that NewRoads is the best place to work and do business.
It's about building a relationship for the life of the car and beyond.


Our Mission

At NewRoads Automotive Group, its not about the car.
It's about striving to deliver a superior car buying and ownership experience to each and every one of our customers.
It's about creating the benchmark workplace community for our employees.
It's about building a relationship for the life of the car and beyond.


The NewRoads Absolutes.


We operate with the highest levels of integrity and honesty.
We communicate openly and transparently with our clients and colleagues.
We value accountability and responsibility at NewRoads.
We continually look for ways to be better.
We are always looking for ways to grow.
We strive to make NewRoads an outstanding place for our Associates to work.
We value differences and always act with em

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:30 AM - 1:30 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:30 AM - 1:30 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Shuttle Service
Free Coffee Drive-In Service
Free WiFi Children's Play Room
iPads in Customer Lounge Parts Store
Cable TV Television

pboucas
6/14/2013 3:17:55 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Angelica FernandoAngelica Fernando
Jennifer NewloveJennifer Newlove
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kia of Newmarket:

Just wanted to write a quick message, thanking the people that i worked with and made buying a car so much easier. Jenn was an incredible help, she made everything effortless, and toke care of everything. She is extremely friendly, comfortable to be around, and always happy. She was by far the best sales person i have ever been in contact with. Angelica knew her car so well i was impressed! she helped us at the test drive and every little question we had she knew the answer too. I will forever drive how ever long it takes to buy my vehicles from kia of newmarket for the rest of my life.

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analentz
6/9/2013 9:37:26 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Helen LiHelen Li
Elaine LiberatoreElaine Liberatore
Blake TobinBlake Tobin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Kia of Newmarket:

Kia of Newmarket provides an excellent customer service and I would definitely recommend this dealership. The facilities are great, very clean, organized and the staff is very friendly. We were looking for a new car and Blake Tobin was the Sales person assisting us. He was knowledgeable about the car, was extremely polite and provided a great customer service experience. This has helped us in making a decision. Once again, I would recommend Kia of Newmarket to all family and friends.

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fivegeorge42
6/6/2013 7:14:40 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Katelyn
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kia of Newmarket:

I love this dealership. Every employee goes above and beyond to make you feel comfortable and to help in any way they can. Katelyn was a delight to talk to and she helped organize the service on my car. She was very friendly and so helpful. I continue to be impressed with the level of customer service that I encounter here. There has never been a time where I wasn't made to feel that I was important and had the full attention of the person I was dealing with. I only wish that other businesses followed your example. I would definitely recommend Kia of Newmarket to anyone.

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dcuerrier
5/28/2013 10:20:05 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Elaine LiberatoreElaine Liberatore
Jennifer NewloveJennifer Newlove
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kia of Newmarket:

Both Jennifer and Elaine were great. Jennifer was confident and knowledgable in her product, friendly and helpful. Elaine gave us a well balanced view of all of our options. Both were accomodating to our needs, and made for a pleasant car buying experience.

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kcoker12
5/27/2013 6:31:19 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jay JungJay Jung
Helen LiHelen Li
Blake TobinBlake Tobin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kia of Newmarket:

The people of Newmarket Kia made buying a vehicle extremely easy and a great experience overall. From the moment I entered the dealership to the time that I drove out in my new used 2009 Pontiac Vibe, all I saw was friendly faces and people that wanted to help me into a new vehicle. (In a relaxed, non-pressure filled fashion.) I had my sights set on a Pontiac Vibe and had been searching online for the perfect car for a while. I narrowed it down to the one at Newmarket Kia because they presented it so well and cleanly on autotrader.ca. I would strongly recommend this dealership to anyone that is planning on buying a car, new or used. Thanks.

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Jayberg24
5/21/2013 9:48:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jennifer NewloveJennifer Newlove
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kia of Newmarket:

Jenn was very welcoming and helpful from the start. She was willing to take the time to ensure my questions were answered and fulfil my financial needs.

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Robino
5/19/2013 10:07:48 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Luca BensetteLuca Bensette
Helen LiHelen Li
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kia of Newmarket:

Just bought a new (used) 2013 Kia Forte EX Black, picked it up yesterday. I love the car!!! I'm very happy with it. Both Luca and Helen were great, explained everything and were very helpful. I had a very good experience at this dealership.

Robin Baird

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Kimbers1988
5/16/2013 4:11:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Helen LiHelen Li
Elaine LiberatoreElaine Liberatore
Jennifer NewloveJennifer Newlove
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kia of Newmarket:

I first came in to Kia in October 2012 looking to get a Kia Forte. Jenn Newlove was so friendly and helpful. When I decided that I wanted to wait on purchasing until I was in a better place financially, Jenn understood. She called me every few months to ask how I was and let me know about the current promotions which was great. When I decided it was time to buy the Forte in May 2013, Jenn was extremely helpful and was able to find me a great car at a great price. She was even able to put the car on hold for me with no financial penalty if my job offer fell through and I could no longer afford the car. I would highly recommend Kia of Newmarket to anyone. Jenn was extremely helpful, friendly, understanding and has excellent customer service skills. She made my experience of buying a car extremely exciting and enjoyable! Elaine and Helen from the financing department were also excellent staff. Thank you Jenn, Helen, and Elaine!

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jkostich
5/14/2013 3:47:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jennifer NewloveJennifer Newlove
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kia of Newmarket:

Jenn was Absolutely Amazing! My husband needed a new car ASAP. He was only given a few days to pack up our lives and move to Alberta. We needed a new car and FAST! I went into Kia and there was Jenn ready to help. She understood our need to find something reliable and something safe for those terrible winters in Alberta. We looked through a few models until we found one that was just for us. I am the proud new owner of a Kia sportage. The price fits into my monthly budget perfectly and it is super economical on gas. Jenn made that miracle happen for me in only 3 short days. She is absolutely amazing! Thank you Jenn for helping my family!

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sbidiyanauth
5/14/2013 3:19:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jennifer NewloveJennifer Newlove
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kia of Newmarket:

Jennifer Newlove was an absolute pleasure to work with on such a big financial and life decision. She was able to make me feel at ease with this and answered any concerns I had. She is very friendly and her professionalism was definitely an asset in closing this sale. I had met with her a couple of times before purchasing and she was very responsive in all my questions (ie. leasing vs. financing options and the different levels of the models of the Kia I was looking at, etc.). In the end, I love my Kia and have no regrets about my decision here. This was my first new car purchase at it was a lot easier that I thought. I have already posted on my Facebook wall to have my friends reach out to her for their future car purchasing needs and to consider a Kia! I will always refer my family and friends to her.

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