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Warranty Service - S Frazer
Had my Jeep in for some warranty work and needed to get it in within a day of my call. Meagan was kind enough to make that happen and the work was done by the end of that next day. Brought it in again a day later for some scheduled recall work and Vanessa handled that service for me. I needed my vehicle late in the day to get to another appointment and was given a loaner on the spot for the couple hours more it took to finish the recall work. I've always had great service, very much appreciated!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales and Leasing Consultant
Used Ram - Excellent Buying Experience - 2014RAM
Craig was the first person to greet us when we arrived at GP Chrysler and he's the best sales consultant I've ever dealt with. He was patient, knowledgeable, and worked hard to get us a great deal! We absolutely love the used RAM truck we purchased and we were equally happy with the entire sales experience.
Excellent Service!!! - ConAnd
Eden Donahue was my sales lady and I can't say enough about the service she gave me. She truly listens and cares about her customers. I have had previous experiences with Great West sales people who are really pushy trying to make a sale and that's all they care about. Thank you so much Eden!!! I love driving my new Jeep!
Happy customer - Clifton
I have bought a few cars from this dealership and enjoyed the buying experience. It's a no pressure environment well looking at the stock on hand and if I had any questions they where answered quickly . I would buy again from them and the whole staff are very friendly and helpful.
2016 Jeep Cherokee - Karen
Super happy with my purchase from Southside. Sheldon Savoie knew exactly what I was looking for and I bought the first one he showed me. Excellent service. Thank you.
Internet Sales Consultant
New Vehicle Sales Consultant
Purchased 2013 Dodge Ram - Allison & Doug Wood
From the first online contact with Ross, he was friendly and helpful, and answered all of our questions over the course of a couple of weeks while we decided to purchase our new vehicle. He always got back to us in a reasonable time frame with answers to all of our questions. When we picked up our vehicle, he went through all of the options, and made sure we were comfortable with them before letting us leave with the truck.
Buying a vehicle over the internet and returning to BC with it was a totally new experience for us, but Srecko made sure we had all of the information and insurance taken care of before we left for home with the vehicle. Both Ross and Srecko made this a very positive experience for us.
Excellent service. - TB. One happy Jeep owner
I can't thank the team enough. Neil helped me find the Jeep that I wanted. There were a few hiccups, Dean went above and beyond to get me the exact Jeep. Natalia was amazing with the paperwork. She explained everything in detail so there were no surprises. Thank you again to the team that made my dream of owning a brand new vehicle become a reality. Love, love, love my new Jeep.
Faith Restored - MrMaxwell
After shopping around at what felt like hundreds of dealerships, I walked into Big4 feeling ready for a fight. A fight that never haopened. I met Phil and not once did he try to sell me anything. He simply asked me what I was looking for and provided infirmation on what he had to offer. I was blown away by his eagerness to help as oppose to push. A dealer I will use for life.
Happy Customer - Karl
I was really impressed with my experience at Ponoka Chrysler Jeep Dodge. That staff were all very kind. Mark my salesman answered all my questions & I never felt pressured. Would highly recommend this dealership to anyone.
Very Clean and Friendly - Gary
My first Impression of this place was pretty amazing. I have to say it's one of the cleanest dealerships I've seen in a long time! It gives me piece of mind knowing they take great pride in their dealership & products. Other dealerships should learn a thing or two about cleanliness from this place. The staff were friendly and respectful. Very knowledgeable and you don't feel pressured into buying which I greatly appreciated. Great Prices and a wide variety of vehicles in stock to choose from. Will definitely be coming back here!!! Highly recommended to everyone!
Excellent Service of Pranjee Bhat - Joffrey15
We experience a very quick service from this Dealership for I have a limited time. They did a very good job from drive test to trade-in to a bunch of paperworks in the span of 3 hours.
Spectacular Purchase - Keron
Very courteous and professional staff. They were very patient and detail in assisting me to pick out the vehicle I wanted and had it ready for delivery in no time.
Bara and Adam - Jennifer Corkum
Very good service from these gentlemen , they are very informed about their products and services. Went over and above work with us, thank you very much
Very Happy with my Jeep Patriot!! And the Salesman Mark - Cathy Kokotilo
I just purchased a 2017 Jeep Patriot from St Albert Dodge and have to say I am very happy overall with my vehicle and the outstanding service I received from Mark McDougall and the entire team. I would highly recommend St Albert Dodge.
Thanks to all at St Albert Dodge for the overall service and I would highly recommend!
Great service! - RomanLatypov
Left my car for service there.
Service advisor Ryan Beaud was helping me.
Great service, very polite. Thats how it suppose to be!
South Trail Chrysler made a really good movement by hiring Ryan to work for them.
Great Service....Very Helpful.... Super Friendly....... - Mike H
My family and I were on vacation and stopped in Rocky Mountain House for groceries. When we finished shopping and headed back out on the main roads my vehicle started making some weird noises and shaking the truck quite badly. We searched out the local Dodge Dealership which was thankfully only a 5 minute drive away for us. Of course, this had to happen on a Saturday! Thankfully Rocky Mountain Dodge had 3 mechanics on duty, a Service Manager with a Heart (Thanks Vern), a willingness to assist us in a pinch, and connections to arrange for local parts. They were able to diagnose, locate parts, install, test and get us back on the road within 3 hours(While tackling a couple Chrysler recalls to boot!) You guys are great in my books and I hope this gets you a few new customers! You deserve it! Well Done!
Above and Beyond All Expectations! - The French Connection Gang
We recently upgraded our 2010 Dodge Grand Caravan for a 2013 Grand Caravan. Immediately upon arriving at the dealership, Liz greeted us with a warm smile. She listened attentively to everything we said and made the entire experience a positive one. Her genuine, friendly and attentive manner really impressed us from the very start. Liz made a point of connecting with everyone involved in our group. Our young children fell in love with her :) All of our questions were dealt with honestly and promptly. After the sale, Liz kept in touch to make sure everything was OK. She is undoubtedly an asset to her dealership and we consider ourselves very blessed to have dealt with such a competent, knowledgeable and outgoing dealer!
Good experience. Purchased vehicle after 8 other dealership - Sgage
Ty Was great, had the car ready for me showed me all the features. Got me an excellent price on trade and purchased vehicle. Did waste my time or his own, which was much appreciated.
Excellent Service..today - Goldilox
Used the Expres Lube Center today and receive speedy, friendly, above and beyond service. I would highly recommend James L and the team at the Express Lane!!!
2017dodge ram - Kathy
Kent was awesome
Would follow him wherever he worked
He was very knowledgeable and took the time to make sure we knew all the functionality
Mike Khan - MorganHorse
Mike was not only knowledgable but excellent on his follow up enquires on my purchase of my Dodge Ram Truck. I look forward to doing business with Mike again.
Fantastic. Dealing with Jonathan Paddison was great. I didn - Robertch
When to trade my vehicle in. Jonathan was great person to deal with. He tried everything that he could to get in a vehicle that we wanted. I would recommend this person to anyone and the dealer ship to. Thanks
Great experience as a first time buyer! - Hallee Maldaner
A Big thank you to JT from sales and Jeremy from financing!!! I am a first time buyer and Very young to be buying a brand new car!
** BUT that being said JT and Jer were so helpful and made this such a pleasant experience! I was super scared and had no idea what I was doing to they both worked very hard to help me understand and feel completely comfortable about my decision. I Did not feel pressured or anything of that sort!
So again thank you guys so much for your service!!
Amazing! - Bob kearse
This was my first time that I left a dealership not feeling angry. I got a price and they actually stuck to there word. I look foward to dealing with Campbell again! Thanks again Ed you where a huge help!
2014 Dodge Ram 3500 warning of limp mode - Pam OBrien
On Sunday, July 23, 2017, at a approximately 11:30 am, 20 KM east of Medicine Hat, Alberta, our truck (2014 Dodge Ram 3500) displayed this warning….8 km/h Max Service DEF System See Dealer.
Which resulted in the truck going into limp mode. At this time our employee called in to us – we are located in Black Diamond, Alberta – 300km away.
I then had to take him another truck immediately as a job was waiting on him. He was able to limp the truck into the city of Medicine Hat, where we switched vehicles so he could go to work. I managed to limp it to “City Chrysler” 982 Redcliff Drive SW, Medicine Hat, AB and left it parked at the front doors approximately at 4:00 pm, and dropped of the keys in your envelope – with a long explanation, and of where I would be staying in Medicine Hat.
I returned to your dealership service department when they first opened in the morning and spoke to Service Advisor, Curtis Petrick, and the mechanic. They were able to get the truck in right away, which was a relief. When I returned at 11am – the repair had been completed! The [problem was caused by a failed part that was on recall. Fortunately you folks have a great relationship your colleagues at another dealership in town and were able to procure a part from them and accomplish the fix required.
I really appreciated the excellent customer service I received from Curtis, the mechanic, and the rest of the staff. They were all very accommodating to my situation, friendly and knowledgeable.
Thank-you very much!
Pam OBrien - customer # 18716
A great buying experince!! - Chris
I recently purchased a truck at this dealership, I was impressed at how good the service from the staff was there, especially the finance manger!!
Above and Beyond - above&beyond
If you want service this is the place to go, I had car trouble on Mothers Day and the staff made sure we got to see out mother!
Excellent staff! - Valerie
We had the experience to purchase a truck from Ken and his wonderful caring personality made such a difference! We were never pressured and felt very comfortable with having time to make our decisions!
The rest of the staff was also very honest, and easy to deal with! It was so nice to go to a dealership and feel so comfortable and leave happy! I highly suggest Stettler Dodge!
Excellent customer service! - bjgaetz
I purchased a used Jeep Gr Cherokee from Wainalta approximately 6 months ago. They have been extremely accommodating regarding any of the little issues I have had with the vehicle and have provided excellent service to the vehicle. I have never purchased a vehicle from a dealership before, and this has been a very positive experience. Even though I do not live in the area, I would return to them for future purchases just because they have been so excellent to deal with.
NIGHTMARE! - jim6511
Well to make a long story short. Assumptions where made, lies where told.
My wife and I where looking at getting into new vehicles. I am already approved and ready to buy a vehicle in Edmonton. I decided to tag along with my wife to see what they are offering her. I made her leave her car at home so no rash choices where made. We got there and found out they had her at a payment she couldn't afford and we would have to revisit her deal in the future. I mentioned I was in the market as well and would like to see what they could offer for me and save me a 4 hour drive to Edmonton. So we meet Travis the salesman.
I explained to him it would only be me trading my truck on the deal and that I was already approved in Edmonton for a Cherokee and wrangler. So we took a test drive in the Cherokee and decided it was not a good fit for me. Hands down if I could, I would rate Travis (not the dealership) 5 stars.
We then started the nightmare. FULL DISCLOSURE I had a repo when I was younger 6 and a half years ago. So can be a hard case but I already have the approval on a Sahara at 38 000. He then took us to meet Brady in financing. He took my info and it was late in the evening and the bank had already closed. Following day, Saturday I asked if a Rubicon would be possible. While staying in contact with Travis I finally got a call Monday right at 6 p.m. closing time. He then explain the Rubicon would not work but I was approved for a Sahara, which no surprise to me I already had an approval on a Sahara in Edmonton. He said he would find a model for me and get back to me in the morning.
Today I heard from Travis when he touched base with me, great professionalism and service to his customers. Brady finally got back to me at 10:53 am. He then explained to me I was not approved for a jeep Sahara or any Jeep for that matter. He then offered me a base model Ram. Or a Dodge Caravan, kind of a far cry from a Jeep.
Now things do not add up at this point. I spoke with Travis and he tried to explain what was going on as he is very good at his job.
I received a call this afternoon from Brandon the sales manager after he read the conversation between Travis and I. Which still did not clarify the situation. I then asked to be sent over to their sister dealer. I was refused that service.
I then went on my own to their sister dealer to see what was going wrong. I found out they had without my Wife's permission submitted her as a Co-applicant. They only had permission from her to run her credit on her deal only. And also a very low trade in value which leads to 12 000 negative equity. And the numbers still do not add up.
If I knew what I was getting into with Bonnyville dodge, I would have just kept driving to Edmonton. Max profits is their only concern when it comes to the bean counters in the office. But Travis, He Gets a full 5 STARS. I am disappointed he won't be making any commission off this deal as he deserves it.
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