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Excellent service and experience - Collier774
Fantastic experience. Staff was very friendly, approachable and knowledgeable. They listened to what I wanted and found me a great truck at and excellent price. Excellent experience and will purchase from them again. Keith was phenomenal.
Great team - elizp
I contacted GP Chrysler Dodge Jeep to look into preowned vehicles before my move to Alberta and Kaitlyn was a great help getting me set up. When I arrived in Grande Prairie Mike and Paul were excellent in ensuring that the vehicle and finances were all in place. Absolutely great team!
Excellent customer service at Big 4 Motors Ltd. - CapieCanuck
Empathic, professional and "beyond the call of duty" is the way I would characterise the service received from Matt Ferguson, Dean Alsen and Rob Coleman at Big 4! You guys have every reason to be very proud of yourselves - not only do you run a good dealership, but you actually care for your customer, which is a rarity today. Thank you.
Was quick and enjoyable....... - Justin VanDyk
I started over 1 year ago looking for trucks. Talked a lot with Paul over email and did a few test drives. It didn't work out. Over the course of the next year I would contact Paul looking at inventory options and negotiate a few more times. Even thought this sale of my 2016 Ram 2500 CTD took well over 1 year to finally pull the trigger Paul was always helpful and willing to answer my many, many questions. While in negotiations for this truck Paul was transferred to Financial Services so I was put into touch will Ross. While not working with him as long he was also easy to deal with and answered my questions quickly via email. Negotiations took a while but we finally got the deal signed and I went home with my new truck!
Chris was involved and sold me a great warranty and a great price and he was very easy to deal with and most of the finance stuff was handled over the phone/email and was great to work with them all!
Thanks, I will happily recommend you to anyone!
Without question, best place to buy a vehicle, - Nicsaba
The Salesperson went above and beyond our expectations - very professional, knowledgeable, courteous and accommodating.
We felt very confident in our purchase as the salesperson took his time with us - we did not feel rushed.
He was very informative and was able to find the exact vehicle we wanted with all the extras. When we got the keys to the vehicle, he took his time to go through everything with us in the new vehicle and answered any questions we had.
Also, through the looking and buying process, he always returned a phone call or email in a timely fashion which was really appreciative.
We will definitely be sending our friends and family in to buy a vehicle from him!
Our finance person was excellent as well. She emailed us all the documents and indicated where we needed to sign. Her emails were very informative and she also replied to our phone calls or emails in a timely manner.
When we picked up the vehicle, she had everything we would need to register the vehicle, ie: NVIS, in an envelope which was very helpful.
Top Notch Customer Service - Derek N.
I will try to make a long story short. I had been searching for a good, used truck and my search led me to Mountain View Dodge in Olds, Alberta (I live near Vancouver, B.C.) I found a truck online and inquired about it. Within a very short amount of time I was contacted by Jeffre, who gave me information about the truck and answered my questions honestly. I made the long trek out to Alberta (10 hours) to look and this vehicle and to see if I liked it enough to bring it home. This truck was amazing. Jeffre and Justin made my purchase of this vehicle easy and before I knew it I was heading back to BC with a new truck. I would like to stress the integrity of this particular dealership. I have never dealt with any other like it. Shortly after my purchase I had a small minor issue with the truck. The people at this dealership made sure that they were the one's to solve the issue for me even though I was a 1000 km away. Arrangements were made at a local dealership and they took care of everything! I could never thank them enough. The customer definitely comes first at this dealership. Top notch all the way!!
Stress Free - BusyMom:)
I had the oil change done & the brake fluid flushed. They were done quickly while I waited. Krista was considerate of my time & very friendly. I know before I sign how much everything will cost & how long it will take. I feel well taken care of.
Excellent - ted
Both Justin and Brent WALKER were excellent to deal with and gave me what I believe was a very good deal. They were both very accommodating, cordial, and professional. I would not hesitate to recommend the dealership to others.
Love the new truck! - Ronda12
Experienced Great service. Friendly and informative staff. It was a pleasure working with Kent and Brittany, they worked hard to cater to our specific needs.
Hassle free - Clint S.
Dropped by the dealership to take a look at a new truck and couldn't have been happier with my experience. Brad Macdonald made the entire process pain free and I feel like I walked out of there with the fairest deal I could have gotten. I will be back in the future without a doubt. Andrew in the finance department knew I had some time constraints and had me in and out in record time I'm sure. It was over all a great vehicle buying experience.
New vehicle purchase and delivery - Caravan Crew Momma
Sale negotiation was longer than needed; would have preferred to directly with the Sales Mgr right from the beginning. Delivery was delayed twice due to contractor applying accessories.
Complete 180! - Eric Morin
Recently we decided to trade in our truck for this year's model. Given past experiences, we had decided never to return to to St. Albert Dodge because under previous ownership they had xxxxxx us around pretty badly. However, nine months ago, the new general sales manager, Brandan Hebert, had done a fabulous job helping fix something the old crew had messed up completely. That convinced us to give them one more chance.
What a freaking difference. I didn't feel like taking a shower after I left the showroom. Brent Mcrae, our sales rep, was awesome--professional, down-to-earth, zero BS; Brandan took the time to come out of his office for a quick chat; and sales manager Ravi Coomar, one of two holdovers from the previous administration, was his usual exuberant, fun, brilliant self. Finally, Clint, the finance guy, was friendly, efficient, and very helpful.
It may sound like I'm being paid to write this but nothing could be further from the truth. I simply feel it's important to support my community's good businesses and I want to acknowledge that St. Albert Dodge has been transformed into a prime example of what a car dealership should be: A place you go to buy and service vehicles, hoping to be treated respectfully and with integrity. Good job, guys. Keep it up.
First-Time Car Purchase - Allyson2016
The reason I gave a 4/5 rating is I believe there is always room for improvement. That being said, the 4/4 stars were well deserved. From the receptionist, my sales representative, sales manager and even the shop car-detailing young man were professional and comfortable to work with.
A potentially stressful experience made simple ! - jenben74
I saw Eden at Great West to begin my first solo new vehicle shopping experience. She took time to find out exactly what I had in mind, and what my budget needs were. She chose the vehicles she felt would give me most value for my money and never tried to "upsell" me or steer me away to anything different. Mike made financing so easy and assisted me with information I needed for insurance and registration. I was very well taken of with coffee, lunch, friendly staff and honest service. I picked up my new vehicle yesterday and couldn't be happier with the entire experience. I will definitely return in the future !
The dodge truck - Brenda
Very friendly people at the dodge dealers,I would tell all my family and friends to go to rocky dodge dealer ,they treat u like family
Friendly customer service - Lauren
Drew and Tyler were VERY helpful and went out of their way to make sure we were happy and comfortable with the sale. Great customer service all around! We love our new Jeep!
Great customer service - Tianna44
Great customer service. I would recommend Brittany Stewart to a friend or family member. Easy to deal with and straight to the point. Overall pleasant experience.
Excellent sales team and customer service - Kdwrangler
Jon Wilson is an amazing sales person to deal with before and after the sale. Incredibly helpful and truly is excited to make you happy with your purchase. He works with you to find the exact vehicle you want. Couldn't be happier with my Wrangler.
Jazz rocks! - Will
Overall, it was mediocre shopping experience (long wait, unclear answers, reams of confusing paperwork, etc) until we met Jazz. He turned it around and made us feel welcome. He obviously knows the technical stuff inside out. But his willingness to help combined with amiable and friendly attitude was a winner with us.
Best in Area - Andrew Coulson
I shopped on line for several weeks looking for the best price for the vehicle I was wanting. When I found the vehicle I wanted I noticed that the price at least $2000.00 less than every other dealer for over a 200 km / 120 mile radius. I went there expecting to find something wrong with the vehicle, or some high pressure tactics to upgrade to a higher priced vehicle. I was wrong on both counts. The vehicle was in excellent shape all around and the salesman I dealt with, Tyler Bunz, did not try any pressure tactics to get me to spend more. I never received any annoying calls after I left the dealership, even though I took a few days to make my decision, all I got was a text asking if I was still interested. I picked up my vehicle and the staff were all friendly and helpful. The finance officer, Todd Howe, also did not try any pressure tactics to get me to buy any add-on's, like warranty or under coating and the like. He asked if I was interested in them, but never pressured when I declined. Probably the easiest, friendliest, pressure free vehicle I've ever bought from a dealer. I highly recommend you try these guys if you're in the market for a nice used or new vehicle.
Fantastic salesperson! - superhappy2day
Tony Testa was an amazing sales person who listened to not only what I needed in a vehicle by wished for, and he got me both! Awesome job Tony, thanks for hearing what I needed and for making this the best car buying experience so far. I appreciate your respect for my needs in a vehicle, as well as for my time. You went above and beyond, and it was greatly appreciated.
Excellent customer Service! - Candice
I was in the market to buy a truck and this was the first dealership I stopped at. I met Brad who was very helpful and patient. Brad found a couple of trucks that suited my needs and let me test drive one. This first positive truck shopping experience immediately confirmed that I was a Dodge Ram girl. Matthew, the manager was very kind as well. I felt comfortable inquiring about trucks with Brad and Matt. There was no pressure and a very friendly atmosphere. I would definitely recommend this dealership to anyone who wants to have a great vehicle shopping experience! Thanks Brad and Matthew!
First Class Sales and Service - Mister B
Our family has bought a new Ram 1500, used Chrysler Sebring, Dodge Journey and a Dodge Avenger from Legal Motors with no issues.
Great prices, no pressure sales, no B.S. paperwork charges and explains all the insurance/warranty options without pressure to purchase. You are also dealing with the same person when you're looking at financing as you were when you were buying so no underhanded extra fees or sudden jumps in the total cost.
Friendly place to buy a vehicle and have it serviced.
friendly people - jeepman23
We bought a Jeep in the fall of 2014. We are thrilled with the sales staff as well as the service and parts department. In service they are always friendly and try to solve the problem the first time. And they did! We live in Sherwood Park and it is definitely worth the short drive. Oh ya and they DO cost less
Excellent customer service! - bjgaetz
I purchased a used Jeep Gr Cherokee from Wainalta approximately 6 months ago. They have been extremely accommodating regarding any of the little issues I have had with the vehicle and have provided excellent service to the vehicle. I have never purchased a vehicle from a dealership before, and this has been a very positive experience. Even though I do not live in the area, I would return to them for future purchases just because they have been so excellent to deal with.
Pleased with time and service... - luv my JEEP
This is our second vehicle purchase from Dean Senecal at Bonnyville Chrysler Jeep. We planned to purchase a used vehicle again, but after a fun test drive of a new Jeep and with Dean helping us realize the financial benefits of buying new with 0% interest, we drove away in a brand new Jeep Trailhawk. (We haven't bought brand new since 1988!!!)Dean was a pleasure to deal with. He is very knowledgeable about his products but not intimidating or "pushy". Thank You.
Strongly Recomended - Remy88
We have bought 3 new vehicles from Dan at Heritage. Each sale has been exceptional with the service from the sales team and the service department.
No complaints and we find the staff friendly and enjoyable to work with.
New Eco diesel - Withkds3
Bought a new ram 1500 Eco diesel. Mike kissick was my salesman. Very down to earth and made me feel like what I wanted mattered. Not one of those pushy salesmen that we all fear of. Made the experience very enjoyable.
On the ball - Chris Lirette
Shane is probably the only sales rep ever to be on duty after hours. I sent out quite a few emails and he was the only one to get back to me right away answered my questions without the usual BS you get from some salesman. Her was straight forward honest and ready to deal with and made coming to a deal that met my expectations relatively easy. Dave in finance did a great job getting a great rate for me on my car loan, was very professional and easy to work with. I'd also like to say that they also seem to have adopted the low pressure sales model similar to what Ford is doing very refreshing
Happy New Car Owner - Barrie Poirier
The new Owner and staff went above all expectations. Thank you Matt, Mike and General Manager Ryan for making both my wife Judy and myself feel like you all really cared. If you see us in our new Jeep Grand Cherokee with big smiles on our faces it's because of all of you. We are truly happy. Thank you
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