I have given this rating because I like going to this dealership because the staff are very friendly and helpful with everything and answer all your questions properly and helpful you choose what you want. I would recommend this dealership to my family and friends.
Jag was very helpful and friendly. He found me the exact model I was looking for for a great price. He was very knowledgable and helped me feel at ease when purchasing my car. I highly recommend him if your in the market for a new car.
We purchased 2 vehicles from this dealership and had issues with both right away. My truck was supposed to have the 3m protection film applied and it was not when i picked the vehicle up. I was told it would be arranged to be done in the city I live in and I waited a month and nothing, they had forgotten. I have asked fpr the $1500 to be refunded and still nothing. I have been told there will be a cheque sent but nothing has arrived yet. I have even sent an email to the general manager Sean Sumner who has not even bothered to respond yet. I got his contact info when another sales manager tried selling us another vehicle 3 weeks after we purchased the others.
The second vehicle came without floor mats and they did not payout the trade in completly after we were told not to worry about it , it won't be a problem so now we have another debt to add to our misery. The finance dept. is so disorganized and screwed up the paperwork and released the vehicle before it was supposed to be and now we have the finance company asking for more paperwork.I cannot believe Connor McDavid is associated with such an unprofessional group as this. Read all of the other reviews on here so you won't have to struggle to get your money back from them as they do not like to call back or respond to emails once the deal is signed.
Southtown staff were amazing, they really went above and beyond. Galon, Pas (Upasna), Danny in service, Jason in Parts, Sean and Darrell knew their product and treated us kindly, we could not have asked for a better experience!
James Lecleir and everyone at southtown chrysler was amazing. We have bought new vehicles in the past from different dealerships and i would say this one was the best by far, they go above and beyond in there customer service. James didnt pressure us in purchasing a vehicle we didnt want color/ options he listned and found us the vehicle we wanted.
Thanks James and all the staff at southtown chrysler we love it :)