After considering a trade-in for a long time, I met Mark H. in sales at Southtown. He was very professional and easy to get along with, and helped me through each step of the trade-in process. He helped me find exactly the vehicle I was looking for, with all of the options I wanted, and then helped me get a great deal for my trade-in. He was friendly and understanding, and tailored every aspect of the trade-in process to my exact needs. Fantastic employee! Tom in financing was very helpful, professional, and quick to respond to my questions and concerns as well. Everyone made the experience much more exciting and stress-free than I could have expected. Great job! I would absolutely recommend this dealership, and would recommend Mark is sales if you're looking for someone who really works hard to cater to your needs and get you into the vehicle you've always wanted.