Crowfoot Dodge Chrysler Inc.

This is a big company which has got so many varieties of cars that I do not need to shop around anywhere else. cars that I do not need to shop around anywhere else. More

I worked with Raj N. V who was so lively, so helpful and got me a good deal. He gave me personalized service even on a holiday. I was impressed with his professional demea V who was so lively, so helpful and got me a good deal. He gave me personalized service even on a holiday. I was impressed with his professional demeanor. I would always recommend him for his best services. More

Bad experience. Bought Brand new car, after driving 2km we hear like propeller noise When we visit the dealership we spend 5hours, then send us home. next day no u Bought Brand new car, after driving 2km we hear like propeller noise When we visit the dealership we spend 5hours, then send us home. next day no update so we keep calling them, we did not get any info until afternoon. I asked help to General Manager, nothing happen, he believe everything is taking care of. They will provide good customer service when you buy, once you sign contract they will not gave you update or assistance. Don't go to to this dealership. More

Dishonest, they take advantage of the elderly. Took my grandfather for 10 k on a used vehicle when he went to take it back after putting not even 250km on it, because the controls were too advance Took my grandfather for 10 k on a used vehicle when he went to take it back after putting not even 250km on it, because the controls were too advanced for him. So they bought it back for 10 thousand dollars less then they sold it to him for not even 10 days ago. More

Chose this dealership for service due to its proximity to my address tho I didn’t buy my jeep there. I brought in my car to fix the battery that wasn’t charging and for transmission fluid leakage. They said my address tho I didn’t buy my jeep there. I brought in my car to fix the battery that wasn’t charging and for transmission fluid leakage. They said to have fixed both but when I returned for an oil change after few months they said the transmission fluid was still leaking. So I don’t know what happened with the first so called fix. They said they will need the car at least for a half day the following week and that I will receive a call. The week has passed and I have not receive a call, text or email. I called the service department and got connected to the person dealing with my car but did not pick up the phone. I left a message but did not receive a call back. I called two more times and on the last one I asked if the person named “Sally” was working and was told yes but again was not picking up the phone nor called back after I left a message. I’m feeling so disappointed with this dealership. So unprofessional of the person dealing with my vehicle. I have now considered looking for a different dealership to service my vehicle even from a greater distance. I am so displeased and am discouraging other customers to use their service department. More

What a horrible experience. Lost documents/slow responses. Transported to ON. Upon arrival, interior filthy, interior light stuck on with duct tape/broken glovebox/no jack. Lost documents/slow responses. Transported to ON. Upon arrival, interior filthy, interior light stuck on with duct tape/broken glovebox/no jack. More

my sales person was Raj Nv who is a very dishonest and unethical person. He told me that deposit is refundable, but when I decided not to go ahead and asked for deposit back, he denied the deposit is refu unethical person. He told me that deposit is refundable, but when I decided not to go ahead and asked for deposit back, he denied the deposit is refundable and all his promises (the phone conversation was very hostile). I would definitely not recommend Raj Nv, and suggest Crowfoot dodge management to keep eyes on their sales team. More

i complaint about my downpayment until now ididnt get back since june 8 2023 i want my money back back since june 8 2023 i want my money back More

I provided a deposit of 5k for a new jeep on a late Tuesday afternoon. By Wednesday morning I decided to ask for my deposit back as I decided that right now was not the best time to purchase a vehicle Tuesday afternoon. By Wednesday morning I decided to ask for my deposit back as I decided that right now was not the best time to purchase a vehicle. I was dealing with Gurpreet. Seeing as how less than 24 hrs passed and I did not sign anything, I figured it wouldn't be a problem. I was bombarded with questions, accused of wasting their time and shopping around (that's not a crime and you are SUPPOSED to shop around for a deal) and that they would "reduce" the deposit. I again asked for a full refund to which Gurpreet told me I would have to talk to the bank (I put my deposit on a mastercard) . I said "No, you took the deposit by credit and you can refund it by credit. Takes less than a few minutes." He then said it would take "many days" He kept getting his manager Jason to call me and when Jason couldn't convince me of it he hung up on me. It took a pretty heated phone call from my husband and a couple texts from myself indicating that if the refund wasn't processed immediately I was prepared to file fraud charges with Mastercard. I finally received the receipt 4 hours after my initial request for a refund for Gurpreet to send me the receipt. His text was "It is being processed by my finance team. They will get to it when they get to it. I will spend MY TIME dealing with actual buyers." This after his spiel to me saying how he has only been a sales guy for a few months and hasn't made very much money. Brutal, predatory and unethical practices. More

Dealer is OK but can't stand behind their vehicles. I bought a 2018 Jeep Wrangler and complained frequently about an audio issue while it was under warranty. It was an intermittent issue which was gr I bought a 2018 Jeep Wrangler and complained frequently about an audio issue while it was under warranty. It was an intermittent issue which was granted hard to diagnose. However, there was a known service bulletin about the issue which they either ignored or were ignorant of. Scroll forward to the Jeep being out of warranty and the root cause was identified (matching the service bulletin) but being out of warranty they refused to do anything. Beware of Jeep and Crowfoot Dodge because they can't properly diagnose issues until they are out of warranty, then want you to pay $$$ More