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Great experience - Haileyystone
Brett had the perfect vehicle picked out for me before I even got there! Got me finance approved all alone even at my young age!
Warranty Service - S Frazer
Had my Jeep in for some warranty work and needed to get it in within a day of my call. Meagan was kind enough to make that happen and the work was done by the end of that next day. Brought it in again a day later for some scheduled recall work and Vanessa handled that service for me. I needed my vehicle late in the day to get to another appointment and was given a loaner on the spot for the couple hours more it took to finish the recall work. I've always had great service, very much appreciated!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales and Leasing Consultant
Excellent Service!!! - ConAnd
Eden Donahue was my sales lady and I can't say enough about the service she gave me. She truly listens and cares about her customers. I have had previous experiences with Great West sales people who are really pushy trying to make a sale and that's all they care about. Thank you so much Eden!!! I love driving my new Jeep!
Flawless from beginning to end - Nicki73
I have now purchased two vehicles from this Dodge dealership since 2014. My most recent purchase was a Jeep Cherokee Ltd. I have dealt with Chad Hogan on both purchases and would not want it any other way. He is polite, knowledgeable and I trust and value his opinion. Amber Roy in Finance, was a pleasure to work with. She got me a great interest rate made the financing a delightful experience. I could go on and on. There are so many reasons why Straightline will always be my go to dealership.
Needless to say I am very happy with my new Jeep Cherokee. I've told everyone I know about the quality customer service I received.
Thanks again for everything. It is a wonderful feeling to walk into a dealership and see familiar faces, have a few laughs and be made to feel at home.
2016 Jeep Cherokee - Karen
Super happy with my purchase from Southside. Sheldon Savoie knew exactly what I was looking for and I bought the first one he showed me. Excellent service. Thank you.
Internet Sales Consultant
New Vehicle Sales Consultant
Purchased 2013 Dodge Ram - Allison & Doug Wood
From the first online contact with Ross, he was friendly and helpful, and answered all of our questions over the course of a couple of weeks while we decided to purchase our new vehicle. He always got back to us in a reasonable time frame with answers to all of our questions. When we picked up our vehicle, he went through all of the options, and made sure we were comfortable with them before letting us leave with the truck.
Buying a vehicle over the internet and returning to BC with it was a totally new experience for us, but Srecko made sure we had all of the information and insurance taken care of before we left for home with the vehicle. Both Ross and Srecko made this a very positive experience for us.
Excellent service. - TB. One happy Jeep owner
I can't thank the team enough. Neil helped me find the Jeep that I wanted. There were a few hiccups, Dean went above and beyond to get me the exact Jeep. Natalia was amazing with the paperwork. She explained everything in detail so there were no surprises. Thank you again to the team that made my dream of owning a brand new vehicle become a reality. Love, love, love my new Jeep.
Vehicle purchase - James Lutes
Sales representatives were very easy to deal with, relaxing atmosphere. Took the time to review several vehicles, reviewing the differences between vehicles i was looking at and had great knowledge of vehicle
Very Clean and Friendly - Gary
My first Impression of this place was pretty amazing. I have to say it's one of the cleanest dealerships I've seen in a long time! It gives me piece of mind knowing they take great pride in their dealership & products. Other dealerships should learn a thing or two about cleanliness from this place. The staff were friendly and respectful. Very knowledgeable and you don't feel pressured into buying which I greatly appreciated. Great Prices and a wide variety of vehicles in stock to choose from. Will definitely be coming back here!!! Highly recommended to everyone!
Excellent Service of Pranjee Bhat - Joffrey15
We experience a very quick service from this Dealership for I have a limited time. They did a very good job from drive test to trade-in to a bunch of paperworks in the span of 3 hours.
Spectacular Purchase - Keron
Very courteous and professional staff. They were very patient and detail in assisting me to pick out the vehicle I wanted and had it ready for delivery in no time.
Excellent Experience - Rob&Cher
We could not have found a better salesman if we had tried. We were in dire need of a new truck after being let down by another dealership. Mike was very helpful and also extremely knowledgeable about what we were looking for. We are so pleased with our new truck and would definitely recommend this experience to our friends.
Faith Restored - MrMaxwell
After shopping around at what felt like hundreds of dealerships, I walked into Big4 feeling ready for a fight. A fight that never haopened. I met Phil and not once did he try to sell me anything. He simply asked me what I was looking for and provided infirmation on what he had to offer. I was blown away by his eagerness to help as oppose to push. A dealer I will use for life.
Very Happy with my Jeep Patriot!! And the Salesman Mark - Cathy Kokotilo
I just purchased a 2017 Jeep Patriot from St Albert Dodge and have to say I am very happy overall with my vehicle and the outstanding service I received from Mark McDougall and the entire team. I would highly recommend St Albert Dodge.
Thanks to all at St Albert Dodge for the overall service and I would highly recommend!
Great service! - RomanLatypov
Left my car for service there.
Service advisor Ryan Beaud was helping me.
Great service, very polite. Thats how it suppose to be!
South Trail Chrysler made a really good movement by hiring Ryan to work for them.
Great Service....Very Helpful.... Super Friendly....... - Mike H
My family and I were on vacation and stopped in Rocky Mountain House for groceries. When we finished shopping and headed back out on the main roads my vehicle started making some weird noises and shaking the truck quite badly. We searched out the local Dodge Dealership which was thankfully only a 5 minute drive away for us. Of course, this had to happen on a Saturday! Thankfully Rocky Mountain Dodge had 3 mechanics on duty, a Service Manager with a Heart (Thanks Vern), a willingness to assist us in a pinch, and connections to arrange for local parts. They were able to diagnose, locate parts, install, test and get us back on the road within 3 hours(While tackling a couple Chrysler recalls to boot!) You guys are great in my books and I hope this gets you a few new customers! You deserve it! Well Done!
Thanks Liz! - fyrfytr13
really enjoyed dealing with Liz throughout the whole process. She kept me in the loop, found out things I needed and helped through everything.
Great customer service
Good experience. Purchased vehicle after 8 other dealership - Sgage
Ty Was great, had the car ready for me showed me all the features. Got me an excellent price on trade and purchased vehicle. Did waste my time or his own, which was much appreciated.
Respectful Employee/Fair Presentation - LaBaui
Jecris gave us fair deal. Even presented various options and the pros and cons. Never felt being pushed to decide right away. Very respectful and confident of what his product is. Truly a Product Specialist.
Husny- If you have concerns,he is the best person to talk to. He delivers result right on the spot. Husni will take your problems and worries right away ( on your purchased car, though😃). Very straightforward person.
Mike Khan - MorganHorse
Mike was not only knowledgable but excellent on his follow up enquires on my purchase of my Dodge Ram Truck. I look forward to doing business with Mike again.
2017dodge ram - Kathy
Kent was awesome
Would follow him wherever he worked
He was very knowledgeable and took the time to make sure we knew all the functionality
Excellent service and great price - StrungOut
We just purchased our Journey Crossroad yesterday. The sales staff was courteous and knowledgeable and did everything they could to make us feel comfortable and happy. The finance team was outstanding. They addressed all of our concerns, and helped make this an easy transaction. The Manager made sure we were very well looked after and made sure we left with smiles on our faces. We also added a few accessories, and the parts team was great and got us what we needed very quickly. Overall we had a perfect purchasing experience, I would recommend Edson Chrysler Dodge Jeep to anyone looking for a new vehicle, you will not be disappointed. They truly are unbeatable.
Fantastic. Dealing with Jonathan Paddison was great. I didn - Robertch
When to trade my vehicle in. Jonathan was great person to deal with. He tried everything that he could to get in a vehicle that we wanted. I would recommend this person to anyone and the dealer ship to. Thanks
Great experience as a first time buyer! - Hallee Maldaner
A Big thank you to JT from sales and Jeremy from financing!!! I am a first time buyer and Very young to be buying a brand new car!
** BUT that being said JT and Jer were so helpful and made this such a pleasant experience! I was super scared and had no idea what I was doing to they both worked very hard to help me understand and feel completely comfortable about my decision. I Did not feel pressured or anything of that sort!
So again thank you guys so much for your service!!
Amazing! - Bob kearse
This was my first time that I left a dealership not feeling angry. I got a price and they actually stuck to there word. I look foward to dealing with Campbell again! Thanks again Ed you where a huge help!
2014 Dodge Ram 3500 warning of limp mode - Pam OBrien
On Sunday, July 23, 2017, at a approximately 11:30 am, 20 KM east of Medicine Hat, Alberta, our truck (2014 Dodge Ram 3500) displayed this warning….8 km/h Max Service DEF System See Dealer.
Which resulted in the truck going into limp mode. At this time our employee called in to us – we are located in Black Diamond, Alberta – 300km away.
I then had to take him another truck immediately as a job was waiting on him. He was able to limp the truck into the city of Medicine Hat, where we switched vehicles so he could go to work. I managed to limp it to “City Chrysler” 982 Redcliff Drive SW, Medicine Hat, AB and left it parked at the front doors approximately at 4:00 pm, and dropped of the keys in your envelope – with a long explanation, and of where I would be staying in Medicine Hat.
I returned to your dealership service department when they first opened in the morning and spoke to Service Advisor, Curtis Petrick, and the mechanic. They were able to get the truck in right away, which was a relief. When I returned at 11am – the repair had been completed! The [problem was caused by a failed part that was on recall. Fortunately you folks have a great relationship your colleagues at another dealership in town and were able to procure a part from them and accomplish the fix required.
I really appreciated the excellent customer service I received from Curtis, the mechanic, and the rest of the staff. They were all very accommodating to my situation, friendly and knowledgeable.
Thank-you very much!
Pam OBrien - customer # 18716
A great buying experince!! - Chris
I recently purchased a truck at this dealership, I was impressed at how good the service from the staff was there, especially the finance manger!!
Above and Beyond - above&beyond
If you want service this is the place to go, I had car trouble on Mothers Day and the staff made sure we got to see out mother!
Excellent staff! - Valerie
We had the experience to purchase a truck from Ken and his wonderful caring personality made such a difference! We were never pressured and felt very comfortable with having time to make our decisions!
The rest of the staff was also very honest, and easy to deal with! It was so nice to go to a dealership and feel so comfortable and leave happy! I highly suggest Stettler Dodge!
Excellent customer service! - bjgaetz
I purchased a used Jeep Gr Cherokee from Wainalta approximately 6 months ago. They have been extremely accommodating regarding any of the little issues I have had with the vehicle and have provided excellent service to the vehicle. I have never purchased a vehicle from a dealership before, and this has been a very positive experience. Even though I do not live in the area, I would return to them for future purchases just because they have been so excellent to deal with.
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