Vehicle Service - rvkelly
We have dealt with Dave and Ian a number of times to get our vehicle serviced over the past number of years and every time Dave delivered fantastic service. On multiple occasions Dave and Ian have exceeded what we expected and I would highly recommend getting your vehicle services at Airdrie Dodge because of them.
No BS, down to earth guy - Ryan de Rooy
I came in with a truck in mind this guy gave me a couple options. I ended up taking the one I wanted anyway but Jordan really went above and beyond with the small details of the deal and making us happier than we already were with our choice. Quick efficient straight forward. Really stands out as a dealer you can trust.
Amazing! - Laney_Low
Shelley did a great job getting me into my new Jeep! Shawn was very knowledgable and helpful, as was Mike! An all round great experience! Highly recommend Bridge City!
Read to the end - Highlander
This review is about customer retention and how Sherwood Dodge went above and beyond after getting off on the wrong foot. To begin, I had almost purchased a used vehicle from another dealer and phoned Sherwood Dodge as nothing more than a price check. Mark, the salesperson, was straightforward enough with me on the phone that I decided to go over for a test drive. He was friendly, honest, and to-the-point, but it was late in the day and so we took it overnight for a test drive. Here's where things began to go sideways. Came in the next day to purchase the vehicle, hadn't agreed on a price but we had agreed on the first two digits. Trace Thacker was the salesguy I dealt with that day, and to call him unprofessional would be an understatement. He lied and said the price discussed the day before would put them underwater on the vehicle and lowballed me on my trade.. Furthermore, he took my license for the paperwork and never gave it back, We left that day without buying anything. Mark called me the next day, pricing was back where it had been, trade was a respectable number and we closed the deal. End of story right? Wrong.
I didn't have my license, Trace offered to bring it to my work and then never showed up. He hung up on me when I called him for an ETA. Driving back to Sherwood Dodge, I noticed a significant amount of smoke coming from the engine. All of the good feelings from the day before had vanished.
Here is where Jordan Clarke entered the picture. From moment one when I had issues he said "It's a certified vehicle, we'll take care of you." Turned out the engine was blown. Previous owner had never done an oil change (pver 60,000km), and had disguised the issue when trading it in. Car dealers have a checkered reputation, and it hadn't all been sunshine and roses with the dealer up until now but I have to say that along every step of the way, Jordan was true to his word, looked out for my interests, and delivered on every promise over the following two months.as he diligently searched for a replacement vehicle. I was given high quality loaner cars the entire time I didn't have my own and when the car I ultimately bought came along the service department moved all of the upgraded components over from my previous purchase (remote starter, mats, running boards, and a brand new tow hitch) free of charge).
Now the car was guaranteed. The dealership was obligated to repair the original car. But Jordan went so far above and beyond what was required of him that, until I closed the deal, I wasn't even sure I could believe it. Sherwood Dodge has most certainly kept me as a customer, and I would definitely recommend them to anyone. Just don't deal with Trace.
AWESOME - Stephanie
Big thanks to John Qinlan and Bruce Giffin, you guys were great and helped me get into a great new vehicle.
They were super helpful and kind, and delivered my vehicle quickly and how I wanted.
Excellent - HappyMomma
Friendly local staff who made the buying process pain free. They were knowledgable about the vehicles and services offered. Will recommend to anyone who asks.
They are the best to deal with - sholmes
I had sent Jeffre MacDonald a email on the truck i was interested in the the response was very fast.He was very quick to have everything set up with Wayne Anness. when i was able to get to the dealership i was amazed at the friendliness and the atmosphere of Mountain View.Jeffre was there to show me the truck and answer any question i had.It was a great to talk to him he was very clear in what he said and explained every detail of the truck to me.Wayne was very clear in explaining the finance to me he never pushed this and that at me he was great to talk to.To Jeffre and Wayne thanks for making this go through as fast and so smooth as you guys did my hats off to 2 great guys.
Amazing salesman with great attitude and knowledge - Looking4aNewTruck
I came into south trail with no intention of actually buying a car and was more looking for price point comparisons for the truck I thought I wanted. After visiting multiple dealerships I was hoping for a quick in and out and not to get into the whole sale pitch with anyone. Luckily I did not get a ridiculous sales pitch but the friendly knowledgeale staff were able to change my mind about Ram trucks and what they it had to offer me compared to the truck I originally had my eye on. By focusing on what the vehicle could offer me and not the price/what could I afford the staff changed my mind about not just Rams but what a good car salesman is like. Thanks!!!
purchase of Jeep Trail Hawk - PMK
Excellent dealership to deal with for purchasing a vehicle. Staff is friendly, very knowledgeable, extremely efficient. I was very pleased with the overall experience and would return again
Eastside Dodge - Pjnewby
Friendly helpful staff that always listens to my needs. Staff communicate all concerns on timely basis. Never had a concern with work that has been done!
Honest, friendly, helpful - Dodge Girl
Everyone was so good and they really respect your time. I highly recommend Clint Mantie. He listened and got what I needed. They are there working for you. They answered all my questions and reassured me.
Amazing Service - Cynthia
I am more than impressed by the amazing service I received from both Garth and Elissa at Southside when I bought my Jeep Wrangler! They took the time to ensure that I was happy and that I understood the whole process. This made my purchase seamless and exciting! I would 100% recommend them to anyone thinking about buying a vehicle.. they make their customers feel like family!
Top Reviewed Specialists At This Dealership
Pre-Owned Sales Consultant
Internet Sales Consultant
Amazing Customer Service and Customer Satisfaction ! ! - Terry Schutz
After walking in the door of St Albert Dodge after two years, I could defiantly see an improvement of the overall moral and kindness from everyone I came into contact with.
I was in the showroom looking at purchasing two vehicles, one for me and the other for my wife.
Once meeting a very enthusiastic salesperson, it was evident that he was after a big sale, no matter the cost. To the extent that my wife was scared away with pressure to purchase without even test driving the vehicle she was interested in. (NO SALE)
I needed good sound honest advice about my soon-to-be purchase; I also had specific requirements that needed to be met. I was told that this truck could do the job. I test drove and fell in love with my new truck. “Until” I realized it could not perform as well as described. After one day, I was not impressed, and actually despised my new purchase. I returned to the dealership and explained my situation to the General Sales Manager “Brandon Hebert”.
I have never in my life seen such professionalism and courtesy from that of Brandon. He was extremely understanding, compassionate and sensitive to my concerns and experience. The St Albert team “Vince Lee, Clint Plante, Marty Dabrowski and lead by Brandon Hebert” as a whole, came together and found a solution that I could work with.
I truly believe I made several great new friends, just because of the hospitality, courteousness and true understanding they displayed.
After this experience, I can and will recommend St. Albert Dodge to my friends, family and business partners.
Great Job to everyone!
It was awesome - Jawagg
My experience was fantastic, it was the first time ever that I saw a sales manager interact with a customer. Bara Obeidat was an amazing sales man and I would recommend him to anyone.
It was awesome - Mdodger
Everything was good I will have to let my friends and family know how great they treated me, love my new Jeep Grand Cherokee
Can't say enough about my experience getting my jeep
Pleasant, honest experience - Jim & Terry
We were very happy to find just the vehicle we were looking for in the showroom. Marty explained the features of the vehicle to us and took us out for a test drive. He even installed the license plate for us!!
Thanks so much for the great customer care!
Great sales service! - Jcutajar
After having a really negative experience at another dealership, varsity met my needs to ensure I got the best deal I was looking for. Josh and Ronnie helped us out, great guys the both of them, I was in and out with a new vehicle at an excellent price within an hour! They catered to my requests and made my experience much better than the one earlier at another dealership! Varsity for the win!
Amazing Experience Every Time! - erickaclarke
This is the second time this year I bought a car from Crosstown. Ashley Graham was my sales person each time and I wouldn't go anywhere else. I'm the pickiest customer ever and she made sure I got exactly what I wanted. The other staff was great, too, and catered to all of my needs. Love these guys!
Happy with my new Ram - Kinger911
I met with John the first morning and he was nothing but professional and accommodating. John took the time to learn what I wanted and needed in a new vehicle.
Positive Experience - A Stacey
After having my 2015 Ram in for routine maintenance I started speaking with Jonathan (not sure if he still works there or not) and he put me in touch with James Evans. After a couple of visits I decided to trade my truck for on 2016 Cherokee Trailhawk edition. This was my ninth new vehicle purchase and one of the best experiences so far.
I dealt with Joe Salerno and James Evans as my product advisors. Both were approachable, honest, very knowledgable and treated me with respect throughout the entire process. They genuinely wanted me to be happy and at no time did I feel pressured to purchase.
I dealt with Pankaj Seth for the completion of the purchase. There were some initial miscommunication but with Pankaj's approachable nature they were quickly resolved.
I would happily recommend this dealership for both sales and service!
Could not ask for better service - Koleya
Jason was fantiasic, he got me into the vehicle of my dreams for a great price, with extraordinary service. Not pushy at all, patient and let me take my time to figure out what worked best for me! Will go to him in the future for sure! He is funny, kind, patient and considerate, I felt encouraged and relaxed the whole time!
Kevin was kind, and very fast getting me approved for my truck, great personality and made me feel relaxed throughout the process!
Car buying experience - gj242
This is our 2nd Dodge Journey that we have purchased from Renfrew Dodge. We believe that we paid a fair price and the service we received was excellent and everyone we dealt with in the dealership was very helpful and patient. Josh Gove was our salesman and although he is new at his job he was very thorough and patient and gave us his full attention.
Bought my dream truck - MBittner
Amazing service as always. I drove away in my dream truck and couldn't be happier. Candy, Amber and especially Wendy were awesome. The customer service is always top notch
Excellent staff from sales to service - nels6640
Received excellent service while purchasing my new vehicle, they were helpful in navigating to the car that fit my needs then giving the best description of the vehicle based on what I need it for. Great after sales service in the back-end as well!
A great buying experince!! - Chris
I recently purchased a truck at this dealership, I was impressed at how good the service from the staff was there, especially the finance manger!!
First Class Sales and Service - Mister B
Our family has bought a new Ram 1500, used Chrysler Sebring, Dodge Journey and a Dodge Avenger from Legal Motors with no issues.
Great prices, no pressure sales, no B.S. paperwork charges and explains all the insurance/warranty options without pressure to purchase. You are also dealing with the same person when you're looking at financing as you were when you were buying so no underhanded extra fees or sudden jumps in the total cost.
Friendly place to buy a vehicle and have it serviced.
Excellent dealership - Kaeghankerr
Have never had a better experience at a dealership before, very accommodating and very willing to work with me to get me into the truck that I needed. Strongly recommend this dealership, I know I will be going back when purchasing my next vehicle. The friendly knowledgable staff made it painless and they weren't pushy. A really great group of folks
Excellent staff! - Valerie
We had the experience to purchase a truck from Ken and his wonderful caring personality made such a difference! We were never pressured and felt very comfortable with having time to make our decisions!
The rest of the staff was also very honest, and easy to deal with! It was so nice to go to a dealership and feel so comfortable and leave happy! I highly suggest Stettler Dodge!
Excellent customer service! - bjgaetz
I purchased a used Jeep Gr Cherokee from Wainalta approximately 6 months ago. They have been extremely accommodating regarding any of the little issues I have had with the vehicle and have provided excellent service to the vehicle. I have never purchased a vehicle from a dealership before, and this has been a very positive experience. Even though I do not live in the area, I would return to them for future purchases just because they have been so excellent to deal with.
Strongly Recomended - Remy88
We have bought 3 new vehicles from Dan at Heritage. Each sale has been exceptional with the service from the sales team and the service department.
No complaints and we find the staff friendly and enjoyable to work with.
Financial Services Manager
Airdrie Chrysler Dodge Jeep
New Vehicle Sales
Courtesy Chrysler Dodge Jeep RAM
Southside Dodge Chrysler Jeep & RV Centre
Bridge City Chrysler Dodge Jeep Ram Fiat - Lethbridge
Great West Chrysler Jeep Dodge
Sales & Leasing Consultant
Grove Chrysler Dodge Jeep Ram