Lexus of London

I am always impressed with the Service Department Whether purchasing a new vehicle or having my vehicle serviced, it's always a pleasure dealing with such devoted and professional people. No hesitati Whether purchasing a new vehicle or having my vehicle serviced, it's always a pleasure dealing with such devoted and professional people. No hesitation to return to Lexus of London for my next vehicle. More

Completely impressed I had been interested in a Lexus for a long time but had never test driven or actively looked into one before. Rick was extremely knowledgeable and p I had been interested in a Lexus for a long time but had never test driven or actively looked into one before. Rick was extremely knowledgeable and professional. I was able to test drive a car for the weekend so I got to know the car completely. By the end of the weekend I was completely sold on Lexus!! More

Awesome Experience Stephanie is a very professional and experienced Sales Consultant. She is also very thorough and does what she promises and makes the car buying pro Stephanie is a very professional and experienced Sales Consultant. She is also very thorough and does what she promises and makes the car buying process as enjoyable as possible. I would recommend highly. More

A pleasant car sales experience I shopped for a car with and without my husband and this dealership treated us with equal care. Very focused on service and it showed throughout the t I shopped for a car with and without my husband and this dealership treated us with equal care. Very focused on service and it showed throughout the transaction. Great vehicle orientation...never felt rushed. More

Awesome service Jack is patient with me, answer all the question I asked, drive me to dealership. It's easier to communicate by Mandarin for me, so there is no misund Jack is patient with me, answer all the question I asked, drive me to dealership. It's easier to communicate by Mandarin for me, so there is no misunderstanding when Jack introducing the functions of the car. Really appreciate all the helping. More

Oil change Was taken immediately upon arrival - told how long it would take and how much - I was waiting - and it was done on time and to my satisfaction. Was taken immediately upon arrival - told how long it would take and how much - I was waiting - and it was done on time and to my satisfaction. More

Another Lovely Lexus When in for service we decided the loaner we had for the day was so amazing, we really wanted it for our next vehicle. Sue told us about the car and w When in for service we decided the loaner we had for the day was so amazing, we really wanted it for our next vehicle. Sue told us about the car and we left to think it over. About a week later we called her to see what she could do for us. Sue was amazing at helping us close the deal and making us feel welcome and comfortable. I don't think we have enjoyed buying a car as much as this one. We just had a connection with Sue and never felt pressured or intimidated. Through the process we have become friends. Imagine that! We are so happy with our new (used) Lexus and that Sue was such a pleasure to work with. More

Love our SUV- RX350 fSport We purchased a new RX350 fSport model and it has been the best experience. We have purchased a number of new vehicles in the past and this one has bee We purchased a new RX350 fSport model and it has been the best experience. We have purchased a number of new vehicles in the past and this one has been the best experiense. Our sales representative Rick made it very enjoyable. The day we picked it up was extra special when they put it in the show room. It was also great that they spent the extra time to go over all the features and there are a lot on this vehicle. More

Service The Service is always great plus getting a loaner and very friendly staff, highly recommend , also our vehicle was delivered to our home which is a 1h The Service is always great plus getting a loaner and very friendly staff, highly recommend , also our vehicle was delivered to our home which is a 1hour drive from London, thank you Karen , More

Above and Beyond service I found my beautiful 2013 Lexus ES350 on the Lexus of London website and decided to call to confirm if it was still in stock. From the onset my experi I found my beautiful 2013 Lexus ES350 on the Lexus of London website and decided to call to confirm if it was still in stock. From the onset my experience with Rick was nothing less than superb; it was like dealing with a close friend. I was able to make arrangements  to see the car the very next day. Because I  Live in Ajax Rick did everything in his power to place the car on hold so that my two hour commute for a test drive was not wasted.  To make a long story short, the ES350 was more than what I expected and Rick made the overall process of purchasing it seamless. A few weeks after purchasing my car I received a card in the mail and to my surprise it was  from Rick and the Financing rep wishing me a Happy birthday. If you are looking for an honest, trustworthy and professional sales rep, Rick is your man. I would highly recommend him! ? More