Lexus of London

Everything was great! Rick Watson was very upfront with everything and made the purchase very comfortable and easy. There are definitely no complaints about the service or Rick Watson was very upfront with everything and made the purchase very comfortable and easy. There are definitely no complaints about the service or the staff. More

Good experience Jack Ali and Huayi Wang provided me kind, warm and patient service during the car purchasing process. I will definitely introduce them to my friends w Jack Ali and Huayi Wang provided me kind, warm and patient service during the car purchasing process. I will definitely introduce them to my friends who need to buy cars. More

Very Professional I live in the Toronto area and found the LX that I was interested in online. I was contacted by Stephanie Shearsby and she was very helpful and answer I live in the Toronto area and found the LX that I was interested in online. I was contacted by Stephanie Shearsby and she was very helpful and answered all my questions. She addressed the concerns I had about buying a vehicle online and she even sent me videos so I could get a closer look. She arranged for prompt delivery of the vehicle and everything was as she described. Her after sales service has been fantastic as she helped sort out a couple of minor details. I would highly recommend dealing with Stephanie as she is a true professional. Great overall experience. Definitely 5 star! More

Excellent experience Jack went out of his way to help me choose a car that fitted me, and he's very knowledgeable. I would definitely recommend him to my friends. Jack went out of his way to help me choose a car that fitted me, and he's very knowledgeable. I would definitely recommend him to my friends. More

Great Service, Great Experience Took my 'new to me' Lexus in for an oil change and to ask some questions on winter storage, Karen Campbell welcomed me, dealt with my questions effici Took my 'new to me' Lexus in for an oil change and to ask some questions on winter storage, Karen Campbell welcomed me, dealt with my questions efficiently and called to update me as my car was being serviced. The entire experience wonderful from the moment we arrived until I drove away and the price for my oil change was less than the cost of going to 'quickie lube' place. My car was washed and wiped and ready to go ahead of schedule. I can hardly wait for my next scheduled service.....how crazy is that!! More

Experience with Sue Vincent at Lexus of London, ON Sue was informed and friendly, which made it easy in the purchase of our IS350. We went through the whole decision making process smoothly and with n Sue was informed and friendly, which made it easy in the purchase of our IS350. We went through the whole decision making process smoothly and with no problems. We wish to add that her colleagues, Stacey, Romeo and Teagan were friendly and most helpful. In short, Lexus of London was excellent in their service. The working attitude of the whole team was most commendable. We highly recommend this dealership to anyone wishing a great car and service. More

I am always impressed with the Service Department Whether purchasing a new vehicle or having my vehicle serviced, it's always a pleasure dealing with such devoted and professional people. No hesitati Whether purchasing a new vehicle or having my vehicle serviced, it's always a pleasure dealing with such devoted and professional people. No hesitation to return to Lexus of London for my next vehicle. More

Completely impressed I had been interested in a Lexus for a long time but had never test driven or actively looked into one before. Rick was extremely knowledgeable and p I had been interested in a Lexus for a long time but had never test driven or actively looked into one before. Rick was extremely knowledgeable and professional. I was able to test drive a car for the weekend so I got to know the car completely. By the end of the weekend I was completely sold on Lexus!! More

Awesome Experience Stephanie is a very professional and experienced Sales Consultant. She is also very thorough and does what she promises and makes the car buying pro Stephanie is a very professional and experienced Sales Consultant. She is also very thorough and does what she promises and makes the car buying process as enjoyable as possible. I would recommend highly. More

A pleasant car sales experience I shopped for a car with and without my husband and this dealership treated us with equal care. Very focused on service and it showed throughout the t I shopped for a car with and without my husband and this dealership treated us with equal care. Very focused on service and it showed throughout the transaction. Great vehicle orientation...never felt rushed. More