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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
2,986 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 2,986 reviews

April 28, 2024

Conner was great. Wasn’t impressed with Nang, he seemed unconcerned that it was 9:00 and we needed to eat dinner. More

by DSTOP1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neng Yang
2.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Langdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Efficient and always professional. Earnie goes above and beyond to make sure that I've got my questions answered and makes sure my car is clean when I leave. More

by mjgriff1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earnie Plumbtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

I keep coming back to Jim Norton because they have excellent customer service and a comfortable waiting area. More

by sumnerjm
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Your greeting was great and service thank you quick and to the point I got the car there More

by CANHEAT2002
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Great experience and was happy with the attention given to my update. I enjoyed the time I spent with Jim Glover dealership. More

by drobby417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
April 26, 2024

I have already sent in a review from Norton Toyota two weeks ago. I received great service from Rachel, Jeff, and Christian. More

by cowboydale217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Mr.Friday & the finance person made it seamless transaction!!!! Have gave some friends their names. More

by RAYJAY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Unhappy staff, tried to charge us for work that was supposed to be free and only changed it after we brought it up. Disappointing experience and made me leave not trusting the dealership. More

by baker1810
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Rachel Farrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Jim Norton Toyota Tulsa responded

We are thankful for every customer who enters our building and always strive to provide exceptional customer service. Thank you for sharing your concerns. They have been shared with our management team for further review. Unfortunately, we cannot identify you by your username and kindly request that you reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

April 25, 2024

Fast and friendly service. Always let me know any updates and pertinent information. Kept me informed. More

by dr_gantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service! Sincerely, Courtney, Jim Norton Auto Group

April 24, 2024

The service was quick and the wait wasn’t that long. The person who helped me was very helpful and nice during my visit More

by KELLYRKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

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