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Jim Norton Toyota Tulsa
Tulsa, OK
3,054 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,054 reviews
May 14, 2024
Professional staff, job well done - amazingly efficient. Did think the car wash was a joke. All the car wash did was move the dirt around. Care wash was a waste. Did think the car wash was a joke. All the car wash did was move the dirt around. Care wash was a waste. More
by JOHNFERCPA
Verified CustomerEmployees Worked With
Dude at counter, did invoice
Helpful May 14, 2024
Ever since I purchased my Toyota Sienna van I always take it to Jim Norton Toyota for service. I know I can rely on them for quality service and only Toyota approved parts. it to Jim Norton Toyota for service. I know I can rely on them for quality service and only Toyota approved parts. More
by PAHARBAUGH
Employees Worked With
May 14, 2024
The dealership and Josh are great! I will continue doing business there. Thank you very much. I will continue doing business there. Thank you very much. More
by glmason1962
Employees Worked With
May 14, 2024
It was pleasant to work with Isaias Arias in purchasing my new Rav-4 hybrid. He made the process smooth and easy for me with his professionalism and good knowledge on the vehicles. The whole shop was spark my new Rav-4 hybrid. He made the process smooth and easy for me with his professionalism and good knowledge on the vehicles. The whole shop was sparkling clean and filled with welcoming atmosphere. Call Isaias at Jim Norton Toyota for your next automobile purchase! More
by Happyelantra
May 14, 2024
Lynn was a Fantastic salesman. He made all the aspects of purchasing the car amazingly sent the test drive went smoothly and he made sure that the car was in great working order an He made all the aspects of purchasing the car amazingly sent the test drive went smoothly and he made sure that the car was in great working order and clean before we ever took. It would definitely purchase cars from him again and highly recommend anyone looking for a car to go to Jim Norton and ask for Lynn. More
by CzarKrali
May 14, 2024
From the moment I discovered we unfortunately purchased a car with existing damage from a Collinsville car dealership (not a Jim Norton dealership), anxiety began. We brought our car into Jim Norton Toyota w car with existing damage from a Collinsville car dealership (not a Jim Norton dealership), anxiety began. We brought our car into Jim Norton Toyota with a limited budget and much apprehension. After all, we just bought a car from the Collinsville dealership (not Jim Norton dealership), and the entire experience we felt ran over. As soon as we met with the repair department at Jim Norton Toyota we had zero concerns about trusting them with our vehicles care. We were immediately treated like family and explained all processes and fine details so we had no leftover questions or concerns. They gave us a choice of a wonderful rental and already emailed and printed the rental policy before I could email ask. The care the rental department took in walking and noting existing damage truly blew me away! While our vehicle was being worked on, they updated us throughout the process and even gave us names of the kind individuals handling our vehicle repairs. They walked us through the insurance claim process and worked hand in hand with our insurance provider to make sure we had zero out of pocket expenses! As a college student and homeschooling Mom this was such a blessing for our family. The repair department manager was also aware of our vehicle and treated us with great care and attention. I found out the individual in charge of our repair had a handwritten note under his keyboard to help us address questions we had through the process and to update us as the previous Collinsville dealership we purchased the car from was prolonging our repair process. When our vehicle was finally repaired we have complete confidence in the repairs and like the initial drop off, the pick up was 10 minutes in total. I will going forward use Jim Norton Toyota for all my vehicle repair and buying needs. We purchased 2 vehicles from them vehicle and I personally regret trying out a new dealership in Collinsville. There is no comparison as Jim Norton will beat out any competitor with the loving care they show each customer. At the end of the day, I learned “if it’s not broke, don’t fix it”, and “if it is broke, trust Jim Norton Toyota. Thank you Jeff Lee and especially Joey who treated us like a family friend instead of just another customer. For that, I can’t thank you enough! It made it all kinda fun instead of stressful! More
by theowenslife
May 13, 2024
I really enjoyed my experience at Jim Norton Toyota. My salesman, Isais, took great care of me and made the process much more enjoyable than your average car shopping experience. I’m very happy with my My salesman, Isais, took great care of me and made the process much more enjoyable than your average car shopping experience. I’m very happy with my vehicle and glad I came to this dealer. More
by kairi
May 13, 2024
This dealership is very good. Have used them for many years, for fifteen years. Am pleased with the service. Have used them for many years, for fifteen years. Am pleased with the service. More
by okw_99
Employees Worked With
May 13, 2024
Jim Norton Toyota has always been the best service department for our Toyota. Not pushy, and very informative on what's best for our car. Much appreciated! department for our Toyota. Not pushy, and very informative on what's best for our car. Much appreciated! More
by jtplank
Employees Worked With
May 13, 2024
The atmosphere at Jim Norton Toyota is great from the moment you drop your car in the service area until you pick it up, people are friendly and polite. moment you drop your car in the service area until you pick it up, people are friendly and polite. More
by miranda8004
Employees Worked With
