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Jim Norton Toyota Tulsa
Tulsa, OK
3,048 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989.
When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you.
We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,048 reviews
May 13, 2024
staff was great got what I came in for completed and at the cost the told me it would be. the cost the told me it would be. More
by charles.deprey
Verified CustomerEmployees Worked With
Helpful May 13, 2024
Jim Norton Toyota has always been the best service department for our Toyota. Not pushy, and very informative on what's best for our car. Much appreciated! department for our Toyota. Not pushy, and very informative on what's best for our car. Much appreciated! More
by jtplank
Employees Worked With
May 13, 2024
This dealership is very good. Have used them for many years, for fifteen years. Am pleased with the service. Have used them for many years, for fifteen years. Am pleased with the service. More
by okw_99
Employees Worked With
May 13, 2024
The atmosphere at Jim Norton Toyota is great from the moment you drop your car in the service area until you pick it up, people are friendly and polite. moment you drop your car in the service area until you pick it up, people are friendly and polite. More
by miranda8004
Employees Worked With
May 13, 2024
Very positive experience with the service department representatives, especially David Holmes. Repairs addressed the issues I was having. representatives, especially David Holmes. Repairs addressed the issues I was having. More
by diana.l.ingraham
Employees Worked With
May 13, 2024
This is the only place I take my Toyota. Currently Stewart is my advisor and he is very professional ! Currently Stewart is my advisor and he is very professional ! More
by jcarrels16
Employees Worked With
May 13, 2024
I really enjoyed my experience at Jim Norton Toyota. My salesman, Isais, took great care of me and made the process much more enjoyable than your average car shopping experience. I’m very happy with my My salesman, Isais, took great care of me and made the process much more enjoyable than your average car shopping experience. I’m very happy with my vehicle and glad I came to this dealer. More
by kairi
May 12, 2024
We had the most positive experience dealing with our salesman John Michael . He had all the knowledge and treated us with respect. I will definitely be a returning customer. Also our finance guy was fab salesman John Michael . He had all the knowledge and treated us with respect. I will definitely be a returning customer. Also our finance guy was fabulous as well . More
by MELISSANEALE
May 12, 2024
Good selection of trucks. Polite and kind staff. Very knowledgeable. Would recommend the dealership to others Polite and kind staff. Very knowledgeable. Would recommend the dealership to others More
by ECONO
May 11, 2024
Our overall experience was really good. My biggest issue overall was the finance person being a jerk and talking down to my wife and I like we were stupid after declining the extended warra My biggest issue overall was the finance person being a jerk and talking down to my wife and I like we were stupid after declining the extended warranty. I worked in the shop at Lexus of Tulsa for years and have a pretty good concept of the times an extended warranty would be beneficial. That definitely left a sour taste in my experience with my new used car that I love. He should maybe consider being less of an xxx or spend time talking to people less. Maybe an occupation in livestock would be more fitting for him. More
by CPASSCRUISE
