Wilford Friday
Wilford Friday at Jim Norton Toyota Tulsa
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Wilford Friday

Sales Consultant

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
43 Reviews

I started here at Jim Norton in March 2008 and have had the privilege of serving many of Mr. Norton's customers. I look forward to helping you one day as well!

4.9

43 Reviews

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43 Reviews of Wilford Friday

April 02, 2024

Dealership Rating
Employee Rating

Wilford ? No wonder he goes by Friday lol . Good prices good service this is our third vehicle from your dealership More

by DOOTES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Pinkerton, Vincenzo Sayers

Apr 03, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback regarding your experience at Jim Norton Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

March 05, 2024

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Employee Rating

Test driving cars was fun. Wyatte made it fun. And easy. He was patient with me. They finally found a great car….I hope since the last car that needed a new engine after 6 mos More

by PMARCUM5
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and if you would like to discuss the concern you’ve mentioned with our management team, please reach out to our General Sales Manager, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

February 17, 2024

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Wilford is the best. I was blessed by him and his great work. I’ll buy another one if I need to. More

by TAYLORFAMILY10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neng Yang

Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Courtney, Jim Norton Auto Group

January 18, 2024

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Employee Rating

Jacob was very helpful along with the stuff. I went just to check and I left with a good car. They all worked together to help me with a good deal. I will recommend. More

by Busy mom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Jennings , Jackie Benedek

Jan 22, 2024

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

June 18, 2023

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Employee Rating

Salesman (Mr. Friday) was Awesome!! I dropped two stars, because the finance guy (Shawn Hammond) was an xxx. He was the complete opposite. He likes to talk down to More

by Crossfire71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hammond , Deondre Graham

May 04, 2023

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Kevin was professional and met with me on time, to go over prospects of selling our used car to the dealer. The overall experience was GREAT! The offer on our car was good and we were given a ride home More

by barthurr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Krautheim , Kevin Doyle

May 05, 2023

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group

November 19, 2022

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Wilford Friday, or “Friday” is the reason why we have been repeat costumers at Tulsa Jim Norton Toyota for years. We won’t deal with anyone else. I’d rather wait! Mostly because he’s not one of those sal More

by kenipaulhood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 19, 2022

kenipaulhood responded

Wilford Friday, or “Friday” is the reason why we have been repeat costumers at Tulsa Jim Norton Toyota for years. We won’t deal with anyone else. I’d rather wait! Mostly because he’s not one of those salesman that makes you feel uncomfortable by pushing cars, that you do not want, onto you. Instead he has always has gone above and beyond, not just to make a sale but to make sure we get the best deal possible. So when my mother needed a car we took her to see Wilford and we looked at used cars with her. We told Wilford what type of car she was looking for and what her budget was. She picked out a Toyota RAV4 and then we went inside. While inside Wilford pulled up other RAV4’s for us to look at on the Jim Norton website. We were able to compare the RAV4 she chose with other cars on, and about to be on, the website. Friday made sure the car we were looking at had the best features at the best price. After the test drive Wilford and I walked around the car together just scanning for things that needed to be fixed or replaced before she bought the car. After the test drive mom decided that the RAV4 was exactly what she needed. Wilford said there was a few things he wanted looked at and done to the car before mom brought the car home. We also had requested a second key fob and I told mom that it might take a few days to get things in and the car serviced. We went home while Wilford made sure everything was square on the car. They had the car ready the very next day. The front tires were worn a bit more than Wilford liked so two new tires, we asked for a second key fob, so a second fob. I missed the fact that the car didn’t have floor mats but he didn’t, new floor mats. My mom is recently widowed and this is the first major purchase she has made on her own. Wilford “Friday” you really made her feel comfortable. We really appreciate you. I mean it, Really, Thank you Sir!

October 10, 2022

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Employee Rating

Wilford Friday was amazing to work with. He went above and beyond to make sure we were taken care of. We encountered a small issue with the purchased vehicle (not his fault) and he made sure More

by Mary
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hammond

Oct 11, 2022

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this review and we are so glad you enjoyed working with Wilford, we’ll be sure to let him know about your review! Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Pre-Owned Director, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

May 31, 2022

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Employee Rating

Katero was awesome! He helped me find the perfect car and he was extremely transparent about the price and process of taking the car home that day. Would definitely reco More

by Briannzau
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kassidy Owens, Katero Reynolds

Jun 01, 2022

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

July 30, 2021

Dealership Rating
Employee Rating

We had a great experience! I dreaded going to a dealership & dealing with a cheesy or arrogant salesman but I was pleasantly surprised!!!! We were greeted by Wilford AKA Friday….. he redeemed th More

by Amygrahlen
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sara Knowlton

Aug 03, 2021

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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