Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Back
View Service Center
Write a Review

Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
952 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership
View Awards

11425 104 Ave

Grande Prairie, AB

T8V 0N7

Directions

By Type

Showing 952 reviews

May 15, 2024

I was impressed with the friendly & professional service. I would definitely recommend this dealership to anyone. More

by NJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in the Service Dept.
Report | Print
May 23, 2024 -

Grande Prairie Volkswagen responded

Hello NJ, Thank you so much for your positive feedback and for recommending us! We're thrilled to hear that Ashley and our service team made your experience both friendly and professional. We strive for excellence in all our interactions, and it's wonderful to know we hit the mark for you. Looking forward to seeing you again at Grande Prairie Volkswagen! Warm regards, The Team at Grande Prairie Volkswagen

Helpful
May 15, 2024

Ashly was amazing and professional now, the shop itself is horribly run. To take 6.5 hours to change like and to put on new summer tires and mount. Talked to General Manager, he did not speed things up. I More

by Johnkreiser1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Grande Prairie Volkswagen responded

Hello John, We sincerely apologize for the long wait times and the frustration caused during your recent visit. We understand that this experience did not meet the high standards we strive to uphold. Your feedback is invaluable and we are actively working to improve our service efficiency and communication. We appreciate you bringing these issues to our attention, and we hope to have the opportunity to restore your confidence in our services. Warm regards, The Team at Grande Prairie Volkswagen

Helpful
May 12, 2024

I'm always treated well in the service department. Appointment starts on time and ends when promised. More

by Klclose13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Grande Prairie Volkswagen responded

Hello Klclose13, We're so pleased to hear about your positive experiences with our service department! Ensuring that appointments start on time and meet our clients' expectations is a top priority for us. Thank you for recognizing the efforts of Bryan, Mickaela, and Jade. We look forward to continuing to serve you with the same dedication and quality in the future. Warm regards, The Team at Grande Prairie Volkswagen

Helpful
May 10, 2024

Friendly salespeople,they don't hound you at steps,you can at least get in the door first. I talked with Stu, he talked straight! More

by Munroe1969
Recommend Dealer
Yes
Employees Worked With
Stuart Walsh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Grande Prairie Volkswagen responded

Hello Monroe1969, We're thrilled to hear you had a comfortable and straightforward experience with Stu at Grande Prairie Volkswagen! It’s our goal to ensure every customer feels welcome and never pressured. Thank you for recognizing our team's approach, and we look forward to seeing you again. Warm regards, The Team at Grande Prairie Volkswagen

Helpful
May 10, 2024

Knowledgeable about vehicles and gave us good choices to look at. Thank you for the good service! More

by Angel??
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stuart Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Grande Prairie Volkswagen responded

Hello Angel, Thank you so much for your kind words and for choosing Grande Prairie Volkswagen for your new vehicle. We're delighted to know that Stuart was able to guide you through our selection with his expertise. Our team is always here to provide you with the best options tailored to your needs. We appreciate your recognition and look forward to serving you again! Warm regards, The Team at Grande Prairie Volkswagen

Helpful
May 08, 2024

Chloe was amazing to work with, she checked off every box out there for us. More

by Tina s
Recommend Dealer
Yes
Employees Worked With
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Grande Prairie Volkswagen responded

Hello Tina, Thank you for sharing your wonderful review! We're delighted to hear that Chloe provided you with such excellent service and checked off every box. We're grateful for your recommendation and are always here to help with any of your automotive needs. Warm regards, The Team at Grande Prairie Volkswagen

Helpful
May 07, 2024

I highly recommend you go see Manny at Volkswagen! He’s super great! He searched for 3 and a half months for the right vehicle for my family! We had an issue with the vehicle a week in and he was gr More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manharan Sandhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Grande Prairie Volkswagen responded

Hello Sarah, Thank you for your glowing review and high recommendation! We're thrilled that Manny, Madison, Paige, Michael, and Chloe provided such excellent service in finding the perfect vehicle for your family. Your satisfaction is incredibly important to us, and we're delighted that you had such a positive experience with our team. If there's anything more we can assist you with in the future, don't hesitate to reach out. We look forward to welcoming you back soon! Warm regards, The Team at Grande Prairie Volkswagen

Helpful
May 03, 2024

As always a pleasure to meet staff who are always friendly and helpful. Fast and efficient service. More

by mcaven1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Grande Prairie Volkswagen responded

Hello mcaven1950, Thank you so much for your wonderful feedback! We're delighted to hear that you had a positive experience with our team. Providing friendly, efficient service is our top priority, and we're thrilled that Michaela and Jade could help make your visit a pleasure. We truly appreciate your recommendation and look forward to welcoming you back to Grande Prairie Volkswagen for any future needs. Warm regards, The Team at Grande Prairie Volkswagen

Helpful
May 02, 2024

Staff were really friendly and helpful. Got me into the vehicle I wanted really fast More

by Creardon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Grande Prairie Volkswagen responded

Hi Creardon, Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a wonderful experience with Chloe and that she could assist you quickly and efficiently. Your feedback is very important to us as it motivates our team to continue providing excellent service. We look forward to welcoming you back in the future! Warm regards, The Team at Grande Prairie Volkswagen

Helpful
April 30, 2024

Originally quoted me a very high interest but after a bit of negotiation we found a deal. Salesman were nice and the finance lady was helpful More

by braidenw100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Shumaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Grande Prairie Volkswagen responded

Dear Braiden, Thank you for sharing your feedback. We're glad to hear that we could come to a mutually agreeable solution despite the initial concerns about the interest rates. We always aim to be transparent and helpful, and we appreciate your patience during the negotiation process. We hope you enjoy your new vehicle and look forward to serving you again in the future. Warm regards, The Team at Grande Prairie Volkswagen

Helpful
1
2
3
...
96