I we came to the dealership to look for a new vehicle and
we were met by Navpreet in sales.She proved to be very knowledgeable about the VW product.
We found her to be pleasant to deal with which culmin
we were met by Navpreet in sales.She proved to be very knowledgeable about the VW product.
We found her to be pleasant to deal with which culminated in us getting a new vehicle.Navpreet makes her self available when we have questions we certainly appreciate her caring and customer service.thank you
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by gerzuidgp
Apr 30, 2024 -
Grande Prairie Volkswagen responded
Dear Gerzuidgp,
We're absolutely delighted to hear about your positive experience at our dealership. Thank you for highlighting Navpreet's knowledge and the level of service she provided. It’s wonderful to know that she was able to assist you effectively and make herself available for any questions or concerns you had.
Your satisfaction is our top priority, and we're glad that we could meet your vehicle needs in a manner that made you feel cared for and valued. We're here whenever you need us and are grateful for the chance to serve you.
Looking forward to your next visit. If there’s anything more we can assist you with, please feel free to reach out.
Warm regards,
The Team at Grande Prairie Volkswagen
Easy to work with.
Accommodating. Upfront with cost and has nice swag. Doesnt hide anything.
Accommodating. Upfront with cost and has nice swag. Doesnt hide anything.
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by jarrett93
Apr 28, 2024 -
Grande Prairie Volkswagen responded
Hello Jarrett,
Thank you for taking the time to share your positive feedback! We're thrilled to hear about your smooth experience at Grande Prairie Volkswagen. It's always a pleasure to hear when our team's dedication to transparency and accommodating service shines through.
Enjoy the new swag, and remember, we're here for all your future automotive needs. Your recommendation means the world to us!
Warm regards,
The Grande Prairie Volkswagen Team
The service department is exceptional.
I am always impressed by the communication and care. The sales department is helpful and keeps in mind my wants and needs.
I am always impressed by the communication and care. The sales department is helpful and keeps in mind my wants and needs.
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by Bhein39
Apr 24, 2024 -
Grande Prairie Volkswagen responded
Hello,
Thank you so much for your glowing review! We are absolutely delighted to hear about your exceptional experience with our service department. Knowing that you found our communication and care to be impressive truly warms our hearts.
Your kind words affirm the hard work we put in every day, and we're so glad you feel listened to and cared for. Your satisfaction is our top priority, and your endorsement means the world to us.
Thank you for choosing us for your automotive needs, and we look forward to serving you for many more years to come!
Warmest regards,
The Team at Grande Prairie Volkswagen
Franklin was the best salesman we have ever dealt with.
He was welcoming, knowledgeable but not pushy. I would recommend him to anyone.
He was welcoming, knowledgeable but not pushy. I would recommend him to anyone.
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by redpathbrittney
Apr 10, 2024 -
Grande Prairie Volkswagen responded
Hello Brittney
Thank you so much for sharing your experience with Franklin and the team. It's truly rewarding to hear that he has been recognized for his welcoming attitude and expertise. We understand that a non-pushy approach creates a comfortable environment for our clients, and we're thrilled to see that reflected in your visit.
We appreciate your recommendation and look forward to providing the same level of service to anyone you send our way. Our goal is always to ensure you leave our dealership feeling fully supported and satisfied.
Warm regards,
The Team at Grande Prairie Volkswagen
I always love my interactions with the staff at GP
Volkswagen. They are friendly, knowledgeable, and very accommodating
Volkswagen. They are friendly, knowledgeable, and very accommodating
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by matira5
Service Price Transparency
Apr 04, 2024 -
Grande Prairie Volkswagen responded
Hello,
We're thrilled to hear that your visits to GP Volkswagen are always met with warmth, knowledge, and accommodating service. Our team, including Madison, Paige, Michael, and Mickaela, takes pride in their work and it shines through in the way they engage with every person who walks through our doors.
Your kind words affirm the efforts we put into making our service department as welcoming and efficient as possible. It’s our pleasure to maintain the high standards of customer satisfaction that you've come to expect from us. Thank you for your heartfelt recommendation and for taking the time to share your experience. We look forward to your next visit!
Warm regards,
The Team at Grande Prairie Volkswagen
We got an ID4 from Navpreet, and it drives awesome, and
the charge plan is great too!m always recommend to see Nav if you are looking to buy the used or brand new vehicle . Happy with customer service!!!!!
the charge plan is great too!m always recommend to see Nav if you are looking to buy the used or brand new vehicle . Happy with customer service!!!!!
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by Luwie
Mar 30, 2024 -
Grande Prairie Volkswagen responded
Hello Luwie,
We’re thrilled to hear that you’re enjoying your new ID4 and that Navpreet was able to make your car buying experience a fantastic one! It’s wonderful to know that the drive and the charging plan are meeting your expectations.
We’re always here if you need any further assistance or have any questions about your vehicle. Enjoy every journey in your ID4, and remember, we’re just a message away if you need us.
Warm regards,
The Team at Grande Prairie Volkswagen
Excellent customer service.
I would definately recommend the employee Navpreet and the dealership. The manager Michael is really friendly
I would definately recommend the employee Navpreet and the dealership. The manager Michael is really friendly
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by Navinahuja
Mar 30, 2024 -
Grande Prairie Volkswagen responded
Hello Navin,
Thank you so much for your glowing review! We are thrilled to hear about your positive experience with Navpreet and Michael. It's our goal to ensure you feel supported and welcomed at our dealership, and it sounds like we hit the mark! We take pride in our customer service and your recommendation means the world to us.
We're looking forward to assisting you again in the future. Remember, we're just a call or visit away for any of your vehicle needs.
Warm regards,
The Team at Grande Prairie Volkswagen
Another great vehicle buying experience at grande prairie
VW been buying cars here since I was 19 and they don't disappoint! Go see Logan and Brad for your buying needs!
VW been buying cars here since I was 19 and they don't disappoint! Go see Logan and Brad for your buying needs!
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by Shawnee
Mar 26, 2024 -
Grande Prairie Volkswagen responded
Hello Shawnee,
Thank you so much for your stellar review! We're thrilled to hear about your longstanding relationship with our dealership and that Logan and Brad have consistently provided you with the exceptional service you deserve. It's customers like you, who've trusted us since the age of 19, that make our job truly rewarding. We look forward to serving you for many more years to come!
Warm regards,
The Team at Grande Prairie Volkswagen
My experience was wonderful.
Chloe was very patient and understanding. I did not feel pressured to make a choice. The staff was very friendly and accommodating. They even went th
Chloe was very patient and understanding. I did not feel pressured to make a choice. The staff was very friendly and accommodating. They even went the extra mile to help calm down my toddler who was throwing a fit. Highly recommend.
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by Demar_vel
Mar 26, 2024 -
Grande Prairie Volkswagen responded
Hello Demar,
We can't thank you enough for your glowing words and for recognizing Chloe's patience and understanding during your visit. It's our aim to ensure that every customer feels at ease and supported, toddlers included! Your experience is exactly what we strive to provide every day. We appreciate your recommendation and look forward to welcoming you and your family back in the future.
Warm regards,
The Team at Grande Prairie Volkswagen
I drove from out of town to get my hands on my shiny
new car, and all my dealings with this dealership were over the phone or through texts. I gotta admit, I was pretty nervous about it at first. I mean
new car, and all my dealings with this dealership were over the phone or through texts. I gotta admit, I was pretty nervous about it at first. I mean, what if something went wrong and I was stuck on the road? But then I met Brad Malcolm, the Sales Manager, and he totally rocked it! Seriously, this guy is like the superhero of car sales. He's super quick to reply to texts or calls, and he delivers on every single promise he makes, and then some. And here's the best part – even after I drove off the lot, Brad and his team kept checking in to make sure I was happy. They really go above and beyond at GP VW, and you can tell it's not just about making a sale for them. I'm so glad I took the chance and made the trip. If you're in the market for a car, I can't recommend Brad and GP VW enough. They've definitely got my business from now on. Thanks, Brad and GP VW, for restoring my faith in car dealerships.
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by Sam
Mar 23, 2024 -
Grande Prairie Volkswagen responded
Hello Sam,
It's heartwarming to hear that your journey to us from out of town was well worth it! Thank you for sharing your exceptional experience. Meeting someone like Brad, who turned your nervousness into confidence, truly showcases the dedication we have to our clients. Your acknowledgment of our team's effort to go above and beyond means the world to us. We're thrilled that Brad and the team could be your superheroes in the car world and that we've earned your trust for future business.
We're here for you anytime, and remember, we're just a text away if you need us. Enjoy every mile in your shiny new car, and welcome to the GPVW family!
Warm regards,
The Team at Grande Prairie Volkswagen