Logan Shumaker

Grande Prairie Volkswagen responded

Dear Braiden, Thank you for sharing your feedback. We're glad to hear that we could come to a mutually agreeable solution despite the initial concerns about the interest rates. We always aim to be transparent and helpful, and we appreciate your patience during the negotiation process. We hope you enjoy your new vehicle and look forward to serving you again in the future. Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Stella, Thank you so much for taking the time to share your wonderful feedback. We are over the moon to know that our commitment to exceptional customer service and a knowledgeable team made your visit enjoyable and hassle-free. Cleanliness, attentiveness, and a positive atmosphere are priorities we hold dear to ensure a superb experience for every client. Logan and Brad are certainly thrilled to be recognized for their efforts, and they, along with the rest of our team, look forward to welcoming you back in the future. Until then, if there's anything more we can do for you, please don't hesitate to reach out. Warm wishes, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello Brandon, It's great to hear that your phone conversation with Logan was so positive! We believe that exceptional service starts the moment we connect with a customer, whether it's on the lot or over the phone. We're here to provide you with the information you need and the friendly service you deserve, no matter where you are. Thank you for taking the time to share your experience! Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello Shawnee, Thank you so much for your stellar review! We're thrilled to hear about your longstanding relationship with our dealership and that Logan and Brad have consistently provided you with the exceptional service you deserve. It's customers like you, who've trusted us since the age of 19, that make our job truly rewarding. We look forward to serving you for many more years to come! Warm regards, The Team at Grande Prairie Volkswagen