Teri Lorenzen

Grande Prairie Volkswagen responded

Dear Braiden, Thank you for sharing your feedback. We're glad to hear that we could come to a mutually agreeable solution despite the initial concerns about the interest rates. We always aim to be transparent and helpful, and we appreciate your patience during the negotiation process. We hope you enjoy your new vehicle and look forward to serving you again in the future. Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Gerzuidgp, We're absolutely delighted to hear about your positive experience at our dealership. Thank you for highlighting Navpreet's knowledge and the level of service she provided. It’s wonderful to know that she was able to assist you effectively and make herself available for any questions or concerns you had. Your satisfaction is our top priority, and we're glad that we could meet your vehicle needs in a manner that made you feel cared for and valued. We're here whenever you need us and are grateful for the chance to serve you. Looking forward to your next visit. If there’s anything more we can assist you with, please feel free to reach out. Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Stephan, Thank you for bringing your concerns to our attention. We want to extend our sincerest apologies for the frustration you’ve experienced with your 2024 Atlas. We are currently aware of a few similar cases and are actively working with Volkswagen Canada to find a resolution. We want to assure you that resolving these issues is a priority for us. As soon as we have a concrete solution, we will immediately reach out to make things right. Your satisfaction and trust in our dealership are of the utmost importance. We value your patience and understanding as we work through this, and we are committed to restoring your confidence in our service. Warm regards, Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hi Tania, It's wonderful to hear that your experience with us was so positive! We're delighted that our team, especially Paige and Teri, could make your car buying process not just efficient, but also flexible to suit your schedule. Answering your questions with confidence and ensuring your comfort every step of the way is what we strive for. Thank you for trusting us with your business, and we are thrilled to hear that you'd consider us again in the future. Your satisfaction is our greatest encouragement. Looking forward to welcoming you back! Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hello Melissa, Thank you for your glowing review! We're thrilled to hear about your positive experience with Paige and Terri. It's fantastic to know that Paige guided you through the process to find exactly what you needed and that Teri was able to clarify all your financial queries to your satisfaction. We're overjoyed that you love your new Taos, and we're just as glad that you chose to come to us! We're committed to ensuring your happiness with your vehicle continues long after you've driven it home. If there's anything more we can do for you, just let us know. Enjoy the ride! Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello, Thank you so much for sharing your positive experience with Grande Prairie Volkswagen! We're thrilled to hear that our team, especially Paige, provided such exceptional service during your visit. We aim to ensure every aspect of the car-buying process is smooth and enjoyable, and it’s wonderful to know we hit the mark for you. Enjoy the road ahead in your new vehicle, and remember, we're here whenever you need any further assistance or another dose of our friendly service! Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello, We can't thank you enough for your delightful feedback! It's truly rewarding to hear that Franklin made your car shopping experience enjoyable. Our team takes pride in listening to our customers and helping them find exactly what they need. It's great to know that we've lived up to this commitment with you. Enjoy every moment with your new car, and remember, we're here whenever you need us. Thank you for choosing us for your automotive needs! Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello Demar, We can't thank you enough for your glowing words and for recognizing Chloe's patience and understanding during your visit. It's our aim to ensure that every customer feels at ease and supported, toddlers included! Your experience is exactly what we strive to provide every day. We appreciate your recommendation and look forward to welcoming you and your family back in the future. Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello Sam, It's heartwarming to hear that your journey to us from out of town was well worth it! Thank you for sharing your exceptional experience. Meeting someone like Brad, who turned your nervousness into confidence, truly showcases the dedication we have to our clients. Your acknowledgment of our team's effort to go above and beyond means the world to us. We're thrilled that Brad and the team could be your superheroes in the car world and that we've earned your trust for future business. We're here for you anytime, and remember, we're just a text away if you need us. Enjoy every mile in your shiny new car, and welcome to the GPVW family! Warm regards, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Hello Kash, We're thrilled to hear about your positive experience with our team at Grande Prairie Volkswagen! Special thanks from Sarah, Teri, and the rest of the crew for your shoutout. Your satisfaction is our top priority, and we're glad to have hit the mark for you. Enjoy your new ride, and remember, we're always here to help with any of your automotive needs! Warm regards, The Team at Grande Prairie Volkswagen