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Grande Prairie Chrysler Jeep Dodge
Grande Prairie, AB
2,691 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,691 reviews
April 22, 2016
Great sales dept, poor service dept Return customer, Brett and Mike were great to deal with, wish I could say the same about the service dept, if I were to recover the money I wasted tra Return customer, Brett and Mike were great to deal with, wish I could say the same about the service dept, if I were to recover the money I wasted traveling back and forth from Grande Cache, due to poor service, I would have a sizeable down payment to reduce my vehicle price. Paul in finance was and has always been great to deal with as well. More
by Jill DesChenes
Helpful April 20, 2016
Ten out of ten. We went in there just thinking about trading in our car. Corey made sure we got the right car for us and made sure we got what was important to us! Al We went in there just thinking about trading in our car. Corey made sure we got the right car for us and made sure we got what was important to us! Alli and Dustin called around to make sure we were getting the best deal! Thanks guys, we will be back. More
by Teryl Rae
April 16, 2016
good service always had good experiances there they always seem to go above and beyond for me have had some warranty work done they where very professional always had good experiances there they always seem to go above and beyond for me have had some warranty work done they where very professional More
by rod price
April 14, 2016
Forever a GP Chrysler customer!! Treated just like family! I was stuck in a car loan that I did not want to be in anymore. With the help of the finance manager, sales manager and sales consultant they managed I was stuck in a car loan that I did not want to be in anymore. With the help of the finance manager, sales manager and sales consultant they managed to get me out of the loan into the exact vehicle I wanted! I had applied at several dealerships and told I could not buy what I wanted. Between the follow up and hard work put in by all three i must say I will forever be a GP Chrysler customer! Thank you for working so hard on getting me my Jeep!!! I could not be any happier!! More
by Miss.Impatient
Employees Worked With
Ray Parsons, Jeremy Dally, Kerry Kaban
April 10, 2016
I don't normally complain, I just don't come back. I did not enjoy my experience with Dylan Gage. After my experience I learned When you make a mistake, there are only three things you should ever do a I did not enjoy my experience with Dylan Gage. After my experience I learned When you make a mistake, there are only three things you should ever do about it: admit it, learn from it, and don't repeat it. This was my very first truck purchase, and it was by far the worst experience of my life. This team did nothing but rush me off the lot with a truck. I Ended up walking off the lot with a used 2014 Dodge Ram 1500 slt, 3.6 l pentastar that an employee was using for daily commute. Once it was time to get a price, Mr. Gage walked over with a ripped up piece of paper and chicken scratched a listing price. I almost walked out because it was so high, especially for a base model truck. Dylan nor the other employee's listed below did nothing to help me, only tried to play me for the fool. Priced me for the full model Hemi when it was a base model 3.6 L Pentastar model. no features no bells and whistles, no fog lights, heated seats nothing. Just a greasy stain in the back seat that was left there by the employee. ( Brittany Sinkevich) * And was told it would go away* (Alicia Williams) The deal however was a spray Bed liner, A fabric protection, paint protection, and the honor of mailing the personal effects of the employee's belongings left in the truck. After the headache of working and commuting, The Dealership had finally fit me in a couple months later. Where rocks ended up leaving permanent scars, the greasy stain couldn't get out of my back seat, And I waited over 9 hours for the truck to return. Not only waiting for close to 10 hours, they walked out with white wax stains still on the truck. I am appalled with the service. The truck is great, but the treatment and service is terrible. Couldn't even throw in floor mats for the truck. Very displeased customer. I put a review for this board to warn customers not to be fooled by the smiles, this team is out for money. Don't crack under the listing price, cut your counter offer in half. That is the game. More
by Justin
April 10, 2016
Excellent customer service! Calvin was very friendly and patient, taking the time to understand what our individual needs were so that my husband and I got the vehicles we wanted Calvin was very friendly and patient, taking the time to understand what our individual needs were so that my husband and I got the vehicles we wanted in a timely manner and at the best price. Calvin is an amazing salesman and I highly recommend him to anyone wishing to purchase a vehicle. More
by Pam F.
Employees Worked With
Jeremy Dally, Nikki Schierman, Calvin Dame
April 09, 2016
Awesome Steve...Mike...and Brett were awesome. Great customer service and made sure I got the best service ever. Explained everything so I understood all the Steve...Mike...and Brett were awesome. Great customer service and made sure I got the best service ever. Explained everything so I understood all the paperwork and financing. Very professional and made me feel like apart of the auto family. I would recommend them to anyone who wants to buy a vehicle. Thx again guys. More
by kerri
Employees Worked With
Brett Lauder, Mike Murphy, Nikki Schierman, Steve O'Dell, Kevin Friesen
April 08, 2016
best deals and great service mike murphy did a good job he under stand what i am looking for then he helped me to find the best deal, that suites me the best. I am very happy with mike murphy did a good job he under stand what i am looking for then he helped me to find the best deal, that suites me the best. I am very happy with the deal and also with the service . More
by jills
April 07, 2016
Caring people Everything I goes there they help me out a nice bit. They understands everything that I wants and helps with the right payment that I feel comfortable Everything I goes there they help me out a nice bit. They understands everything that I wants and helps with the right payment that I feel comfortable with. I enjoy going there More
by amanda2016
Employees Worked With
Mike Murphy, Tim Horcoff
April 05, 2016
Great Experience We had a bad experience right before we went to Ray. He did whatever he could to ensure we were 100% satisfied and happy and went above and beyond. Th We had a bad experience right before we went to Ray. He did whatever he could to ensure we were 100% satisfied and happy and went above and beyond. Thank you so much for everything you did for us! More
by CH2009
Employees Worked With
Ray Parsons
