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Grande Prairie Chrysler Jeep Dodge
Grande Prairie, AB
2,652 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,652 reviews
October 20, 2017
Awesome experience!! This is my 2nd vehicle from will Higgins, great guy, wasn't sure what I wanted for an SUV showed me a few and how everything worked no messing around This is my 2nd vehicle from will Higgins, great guy, wasn't sure what I wanted for an SUV showed me a few and how everything worked no messing around showing you stuff you don't want. Will definitely be buying my next vehicle from Will. More
by Justin.cloutier
Employees Worked With
Helpful October 18, 2017
Smalltown Feel DON TEAL is great to deal with, he is very professional and understanding. He heard my concerns and understood them, on top of all of this he took act DON TEAL is great to deal with, he is very professional and understanding. He heard my concerns and understood them, on top of all of this he took action and had my concern addressed immediately. I'm extremely pleased with how he handles himself and me as a costumer. I will be returning because of him. More
by Kerrybmm2793
Employees Worked With
Don Teal
October 18, 2017
Never again I am hesitant to write about my experience with Grande Prairie Chrysler but if nothing else I'm hoping maybe I can save a potential customer from maki I am hesitant to write about my experience with Grande Prairie Chrysler but if nothing else I'm hoping maybe I can save a potential customer from making the same mistake I've made. August 2016 I purchased a Ram 3500 from gp Chrysler. It's a beautiful truck and I can say I like it. My experience with the salesperson Steve O'dell was a pleasure as well as my experience with the service advisor's. Now the bad. Since new gp Chrysler has done all the tire rotations, warranty work and all but two oil changes. After one such oil change and tire rotation I was coming home from work on the FTR and the rear right wheel fell off and passed me. At 3 am I finally made it back to the dealership on the back of a tow truck. After a conversation with the service manager it was decided that wheel studs failed due to probable over torque. End result was a new rim, tire, 8 wheel studs, being without my truck and 10 days lost income. This happened May 2017. Fast forward to August 2017. Another service with tire rotation. While coming home from a hunting trip the left rear tire fell off. Dodge assistance couldn't get a tow truck to me until Friday. This happened early Wednesday morning. I was 80 km east of Ross River Yk and the tow truck would have to come out of Whitehorse Yk. Dodge assistance managed to find a handyman type in Ross River that was able to patch my truck up with some used wheel studs and Chevy lug nuts. I limped the truck into gp Chrysler were it was deemed that probable over torque on the wheels studs. When the tire fell off it damaged my truck box that was estimated at $5500 to repair. After a discussion Brent about repairing the body damage to my truck I was told that they wouldn't cover the cost of repair and I should contact my insurance company. I contacted my insurance company and it would cost me $500 deductible and my rate would go up $1200 over 3 years. So back to gp Chrysler I go. Called Brent to say I was coming in to talk about how we were going to resolve this. He was to busy going for lunch so I went and met the general manager Troy. He said that they wouldn't cover the cost of repairing my truck and that is what my insurance is for. I said " so you expect me to pay for your guys mistake out of my pocket". He said "well do you expect I should be out of pocket for it". Needless to say I was already pissed off and sitting there arguing about wouldn't of made it better. End result of this was 32 wheel studs replaced, new rim, new tire, over night sleep in the truck and a very pissed off customer with a damaged truck box. I made a call and email to Wes Kaban the dealer principle about this issue. I did get a response from his assistant that he was out of town. When Wes did get in touch with me he said he would pay my $500 deductible and was going to investigate on why my insurance rates were to increase. After a couple of weeks, a unreturned phone call and a non replied email the body damage has not been repaired. Last week my wife had a accident that resulted in a write off of her 2017 Ram 1500. As much as I would buy a vehicle with Steve O'dell as my salesperson I cannot bring myself to spend another dime at Gp Chrysler or a gp auto group dealership. For a replacement vehicle we decided to purchase in Dawson Creek at Inland dodge. I'm hoping that they will stand by their products and workmanship better the grande prairie Chrysler. More
by Blaine Moody
Employees Worked With
Other Employees :
Troy Collinge, Steve O'Dell, Danielle Mathieson, Donald Teal
October 15, 2017
Fast courteous sales service My salesman was very friendly and knowledgeable. He did everything he could to make sure my experience was a good one and did what he could to make su My salesman was very friendly and knowledgeable. He did everything he could to make sure my experience was a good one and did what he could to make sure I left a satisfied customer. Finance was very helpful and extremely fast on getting an approval as well as took the time to explain out all the paperwork More
by Jeepman
October 10, 2017
Very professional overall great experience I had a very professional experience and shopping here was made very simple for me to choose my new vehicle. Thank you So much Jordan Brausse!! I had a very professional experience and shopping here was made very simple for me to choose my new vehicle. Thank you So much Jordan Brausse!! More
by MelissaS7
Employees Worked With
October 08, 2017
2017 ram bighorn If you need to buy a vehicle or are just thinking about I highly recommend Going to see Dale he always went out his way to accommodate me when I showe If you need to buy a vehicle or are just thinking about I highly recommend Going to see Dale he always went out his way to accommodate me when I showed up, no matter how busy he appeared to be. He even went out of his way to find my truck which ended up coming from Yellowknife. More
by andrew.amos.108
October 04, 2017
Grande Prairie Chrysler, jeep, Dodge Steven Bradford was so helpful, patient and knowledgeable! He really cared about getting me into a vehicle that suited all my needs, would reccomend t Steven Bradford was so helpful, patient and knowledgeable! He really cared about getting me into a vehicle that suited all my needs, would reccomend to any one looking for a vehicle and is unsure of what to get. More
by Gp_Mum28
Employees Worked With
Steven Bradford
October 03, 2017
New vehicle purchase Steven Bradford was recommended to me by a very satisfied customer. I called Steven as I was looking at purchasing a new Jeep Cherokee. He was very h Steven Bradford was recommended to me by a very satisfied customer. I called Steven as I was looking at purchasing a new Jeep Cherokee. He was very helpful when I went to the dealership. He explained everything about the vehicle when I took it for a test drive. He was great to deal with. I did not feel that I was being pushed into buying it. More
by Bettyboop
Employees Worked With
Steven Bradford
October 02, 2017
Best experience buying a vehicle Will Higgins was the Salesman that helped me purchase a new Jeep Cherokee Limited 2017 last week. He was the best salesman in my experience. He makes Will Higgins was the Salesman that helped me purchase a new Jeep Cherokee Limited 2017 last week. He was the best salesman in my experience. He makes sure your gonna buy what you truly want without being pushy as some guys are and he does his absolute best to help you in your decision making process. I would absolutely recommend him to anyone that I know who's in the market for a vehicl! :) :) More
by Helena 9090
Employees Worked With
October 02, 2017
Excellent experience Will Higgins provides excellent customer care and info regarding my purchase. I will shop here again and will definately be reccomending G.P Chrysler Will Higgins provides excellent customer care and info regarding my purchase. I will shop here again and will definately be reccomending G.P Chrysler to others in the future. Thanks!! More
by Krista
Employees Worked With
