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Brent Brown Toyota
Orem, UT
6,971 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 6,971 reviews
April 30, 2024
The employees at Brent Brown have always treated me well. The Service department is top notch, attentive to you and your needs. The Service department is top notch, attentive to you and your needs. More
by JAY94
Verified Customer
Helpful April 30, 2024
Lani is the best service writer! She always takes care of me and I only go back to this dealership because of her She always takes care of me and I only go back to this dealership because of her More
by jhasting
Employees Worked With
April 28, 2024
This has gotta be the 15th notification to review the darn place. Way too many. In reality I had a check up appointment that took over 2 hours. I thought it’d be faster because I had an appointment. S darn place. Way too many. In reality I had a check up appointment that took over 2 hours. I thought it’d be faster because I had an appointment. Service was good tho More
by andrewtingey
Employees Worked With
April 28, 2024
He got me checked in for my appointment right away. Listened to any of my concerns and made sure I had a way home. Listened to any of my concerns and made sure I had a way home. More
by SUNSHINERAY_18
April 28, 2024
The dealership itself was very professional, had inventory of vehicles. If weren’t available, they were able to provide services to find vehicles in the area or upcoming stock. inventory of vehicles. If weren’t available, they were able to provide services to find vehicles in the area or upcoming stock. More
by llorens.seth
April 27, 2024
Clean, efficient, love the texting system they have set up for keep you updated with the service process of your car. However expect a long wait for anything you get done there. up for keep you updated with the service process of your car. However expect a long wait for anything you get done there. More
by RHA
Employees Worked With
April 27, 2024
Survey was way too long! !!!!!! And this section was annoying. My time is valuable; if you want it give me an incentive !!!!!! And this section was annoying. My time is valuable; if you want it give me an incentive More
by boblav01
April 27, 2024
Crooks, This company is like an "ex" just wanting to take everything you got and get nothing in return. Very disappointed everything you got and get nothing in return. Very disappointed More
by brentdasiey
April 26, 2024
Called and had an appointment. Came in on time and it took three hours to do a simple oil change and tire rotation. Waited at the dealership thinking it wouldn't take that long wit Came in on time and it took three hours to do a simple oil change and tire rotation. Waited at the dealership thinking it wouldn't take that long with all the people you have doing nothing in your service area. Got a quote on your three tires, get one free deal. Turns out your price for three mostly off brands is a minimum of $150 more than what I can get 4 Michelin's for at Cost Co. Thats pathetic and glad I wasn't paying you by the hour with all your wasted labor doing nothing. I'd like to see you post this next to your self-initiated glamourous posts. More
by RDP721
Employees Worked With
April 25, 2024
The financial transaction left me w a higher Mo payment than it should have been and more interest as the loan was for a larger amount than what it needed to be as the payoff on my trade in was not verifie than it should have been and more interest as the loan was for a larger amount than what it needed to be as the payoff on my trade in was not verified which they did nothing about More
by SHANES77
Employees Worked With
