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Big Star Hyundai - Service Center

Friendswood, TX

4.4
280 Reviews
Call Service Center (281) 819-4846

280 Reviews of Big Star Hyundai - Service Center

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May 01, 2024

I always love coming to this dealership. This dealership is one of the great dealership I have ever been. More

by Krutarth Trivedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 29, 2024

Good service, close to my work, shuttle service is great. New dealership facility is very nice. More

by RMCOLEMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Helpful
April 28, 2024

I love I got my car here the service is always friendly. . this last time was the longest I ever waited for an oil change. 5 hours. But Kaleb filled my tank.. for the long wait More

by Crysstal1384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Helpful
April 28, 2024

Big Star is a wonderful place to be and they are very kind and professional More

by JAVEJAKO1618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Helpful
April 27, 2024

The employees were all very welcoming and attending to my concerns. I really enjoyed the service provided highly recommended! More

by DELANIE485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Helpful
April 27, 2024

They are very nice Clean place good custer service and every helpful there no other place I would go More

by reginavasquez69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnaldo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devante Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Helpful
April 24, 2024

Sabrina was great with everything from service to providing notifications and continuing to provide service after my actual service! More

by tracey.j.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Apr 29, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Helpful
April 22, 2024

Service was great but the wait time was too long. It took approx 2 1/2 hrs for an oil change and tire rotation. More

by suelajw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Apr 29, 2024 -

Big Star Hyundai responded

Thank you for your review. We apologize for the wait, we agree that a simple oil-change & rotation should not take that long. Please reach out to me directly at kohly@bigstarhyundai.com as I would like to learn some additional details. Kohl Young, Service Director.

Helpful
April 21, 2024

Billy was GREAT! ! He kept me well informed of what was happening to my vehicle. More

by danamkuhn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Big Star Hyundai responded

Thank you for your business and review!

Helpful
April 20, 2024

Billy was very courteous and was in constant communication with me regarding my vehicle and the parts needed. More

by ofeliadeleon45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Big Star Hyundai responded

Thank you fpr your business and your review!

Helpful
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