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292 Reviews of Big Star Hyundai - Service Center
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May 19, 2024
Never answer the phone or call you back… always say something is wrong with your car😩when it was Ron Carter it was much better something is wrong with your car😩when it was Ron Carter it was much better More
by ddj1913
Verified CustomerEmployees Worked With
Helpful May 18, 2024
My vehicle has been there since May 9, 2024. Customer service is awful. I haven't received any calls as far as the status of my vehicle. I have no idea what's going on because no one will return Customer service is awful. I haven't received any calls as far as the status of my vehicle. I have no idea what's going on because no one will return my phone calls. No ever Mr. Young! They have said I will take their loaner car out of the state. They have tried to get me to pick my car up without finishing the repairs. To bring it back when it's convenient for me. I just want my car repaired and they will never see me again. I've had to escalate this to Hyundai corporation. The management at this dealership need to be replaced with people that care about it's customers. More
by broadwaycare
May 18, 2024
Shady dealership gave my car back with 2 miles when it had a full tank had a full tank More
by k.r.nixon3
May 18, 2024
He was very nice. The team all helped out when answering questions. Good job guys The team all helped out when answering questions. Good job guys More
by ronyelddaniels
Employees Worked With
May 16, 2024
they are very friendly and it is apparent that they are all hard workers. They maintain great communication and are always very helpful. all hard workers. They maintain great communication and are always very helpful. More
by reece.rehbein
Employees Worked With
May 14, 2024
Great customer service, they kept up communication with me and kept me updated on my car. Very efficient me and kept me updated on my car. Very efficient More
by JENNIFER.FLORES2016
Employees Worked With
May 12, 2024
Did a great job with aranging the warrenty work I needed. Provided me with "loaner" and when it looked like the parts were going to take a long time they allowed me to get may car back until the parts arrive Provided me with "loaner" and when it looked like the parts were going to take a long time they allowed me to get may car back until the parts arrive (needed part did not affect the drivablity). Parts arrived much sooner then expected. Took the car back and it was ready before noon. More
by erniesiefert
May 07, 2024
Location is great. Employees are knowledgeable, friendly and understanding about your needs. Overall great customer service! Employees are knowledgeable, friendly and understanding about your needs. Overall great customer service! More
by GYPCIANNCONTRERAS2006.GC
Employees Worked With
Francisco
May 05, 2024
Great customer service and car was ready when promised. Communication was a constant and Billy kept me in the loop. Communication was a constant and Billy kept me in the loop. More
by ofeliadeleon45
Employees Worked With
