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Big Star Hyundai - Service Center

Friendswood, TX

4.4
289 Reviews

289 Reviews of Big Star Hyundai - Service Center

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May 18, 2024

Shady dealership gave my car back with 2 miles when it had a full tank More

by k.r.nixon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Russell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Delcid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randol Manjarrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kohl Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Chapa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Chadwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steffy Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

they are very friendly and it is apparent that they are all hard workers. They maintain great communication and are always very helpful. More

by reece.rehbein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

May 14, 2024

Great customer service, they kept up communication with me and kept me updated on my car. Very efficient More

by JENNIFER.FLORES2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

May 12, 2024

Did a great job with aranging the warrenty work I needed. Provided me with "loaner" and when it looked like the parts were going to take a long time they allowed me to get may car back until the parts arrive More

by erniesiefert
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kohl Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tess was a great help.
May 13, 2024 -

Big Star Hyundai responded

Thank you! We are truly humbled by your kind words.

May 11, 2024

They did great. Got me in and out in a shuttle back and forth from the dealership in an efficient manner. More

by sjalvarez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco, in service department.
May 13, 2024 -

Big Star Hyundai responded

Thank you! We are truly humbled by your kind words.

May 07, 2024

Location is great. Employees are knowledgeable, friendly and understanding about your needs. Overall great customer service! More

by GYPCIANNCONTRERAS2006.GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
May 07, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

May 05, 2024

Great customer service and car was ready when promised. Communication was a constant and Billy kept me in the loop. More

by ofeliadeleon45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

May 02, 2024

At service desk a lady and a gentleman went out of their way to not only answer my question but came out to my car to see if they had given me the right answer… great service!!! More

by mrbean1906
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 03, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

May 02, 2024

Was an amazing experience buying a car from this dealership. The sales person was amazing. More

by jr629707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arin Robeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Whitely
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

May 01, 2024

I always love coming to this dealership. This dealership is one of the great dealership I have ever been. More

by Krutarth Trivedi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Chapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

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