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friendemic friendemic
friendemic friendemic at Dirito Brothers Walnut Creek Volkswagen
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reputation manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

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4.7
34 Reviews
4.7

34 Reviews

Write a Review

34 Reviews of friendemic friendemic

April 19, 2023

Dealership Rating
Employee Rating

Walnut Creek VW in my view is very professional and polished. After owning other makes and dealing with Service and Maintenance, I will never buy anything but VW. Feels like family and my car drives More

by SASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Thomas , shannon,

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May 21, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are grateful to receive this outstanding 5-star review! Thank you for pointing out how you find our staff here at Dirito Brothers Walnut Creek Volkswagen to be professional and polished. It makes us glad to know you enjoy your Volkswagen and that our team always greets you with a smile, as well as provides you with excellent service. Please do not hesitate to let us know if you require any future auto-related assistance.

April 19, 2023

Dealership Rating
Employee Rating

Thank you for providing Excellent Customer Service, and thank you for allowing my Warranty to cover the Radiator repair. This is the best way I can feel good about my automobile, because I trust you s More

by CBUTTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ritola, Jeff Rosen, Sterling Daniels, David Dirito, Kevin Hubert , Shannon Sousa, Marina Felix, Sean Thomas , Tim Luong

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May 20, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you very much for trusting us here at Dirito Brothers Walnut Creek Volkswagen with your vehicle. We are so pleased to know that our Service Team provided you with great customer service while you were having your radiator repaired under your warranty. We appreciate you leaving us this remarkable 5-star review and welcome you back anytime if you require anything else.

April 08, 2023

Dealership Rating
Employee Rating

Great trading and buying experience. Nanika, Bryan, Cole, and Erin all do great honest work and are upfront. Will be buying here again in the future. More

by GTIGUY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Daniels, Nanika Orgil, Erin Scordelis Scripillit , Jim Cord, Bryan.

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Apr 09, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hello and thank you for taking the time to leave a positive review for us at Dirito Brothers Walnut Creek Volkswagen. Please don't hesitate to reach out if there's anything else we can do for you.

March 30, 2023

Dealership Rating
Employee Rating

Friendly staff, ready when promised, clean facilities, drop-off inside out of the rain and wind. More

by BJMHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

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Mar 31, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed a great experience working with our Service Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance.

March 24, 2023

Dealership Rating
Employee Rating

Great experience! They found out what is wrong with my car. Good comunication and service More

by mm12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed a great experience working with our Service Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review and trusting us with your vehicle. We are here if you need any further assistance.

March 18, 2023

Dealership Rating
Employee Rating

Mike Raff was awesome! Very professional and understanding throughout the process. I would appreciate a bit more communication from the website. More

by RICHARD.COTRUVO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Scordelis Scripillit, Sean Thomas , Mike Raff

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Mar 19, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hi Richard, thank you for your four-star review and for the feedback you shared. We are pleased to know our team was professional and understanding ensuring you had a positive experience here at Dirito Brothers Walnut Creek Volkswagen. If we can be of any further assistance, please reach out to us.

February 23, 2023

Dealership Rating
Employee Rating

Francisco was very nice and knowledgeable. Dealership is very efficient. I like the use of Lyft to shuttle. More

by CARLAHANSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco

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Feb 24, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for leaving a 5-star review for us at Dirito Brothers Walnut Creek Volkswagen. We're thrilled we could meet your expectations. Our accommodating team is available should you require any extra help.

January 19, 2023

Dealership Rating
Employee Rating

Dealer was very clean and all employees helped me from the arrival to my exit for my service More

by XCULLOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to leave a positive rating and review for us at Dirito Brothers Walnut Creek Volkswagen. We're happy our team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2023

Dealership Rating
Employee Rating

I just love working with David and team - so easy! I'll be back for each new car purchase. More

by CRICKET0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dirito

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Jan 10, 2023

Dirito Brothers Walnut Creek Volkswagen responded

We are thrilled to learn from your five-star review that we have gained your trust as a loyal customer here at Dirito Brothers Walnut Creek Volkswagen. It is a pleasure for us to read that our Sales Team has provided you with excellent care during your car-buying process. Congratulations on your purchase and we look forward to doing business with you again.

January 02, 2023

Dealership Rating
Employee Rating

The service department at this dealership is very responsive and committed to your satisfaction. My service advisor, Marina, is very thorough and always friendly. More

by JDMULLANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina Felix

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Jan 03, 2023

Dirito Brothers Walnut Creek Volkswagen responded

Hi, thank you for taking the time to leave a 5-star review for us at Dirito Brothers Walnut Creek Volkswagen. We appreciate the kind feedback. We're happy our Service Department could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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