Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 71

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

June 29, 2022

Dealership Rating
Employee Rating

Great experience this time with Yvonne. She took good care of me and my car! More

by kiser_heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

June 29, 2022

Dealership Rating
Employee Rating

I alway receive exceptional service here which is why I don’t mind driving the 20 plus miles pass the other dealerships for my service. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Jul 25, 2022

Jackson Acura responded

Thank you for your continuing business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 23, 2022

Dealership Rating
Employee Rating

Yvonne is fantastic, always goes above and beyond to help to ensure customer satisfaction. Great team! More

by md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

June 22, 2022

Dealership Rating
Employee Rating

really enjoy taking my car to be serviced. the team is professional and not pushy. they have great suggestions and great prices. Yvonne is always who I deal with and never had any issues. More

by ste7endm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

June 22, 2022

Dealership Rating
Employee Rating

Jackson Acura has consistently provided top notch service to me regarding the maintenance and preventive maintenance of my Acura MDX. More

by clemmie.scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Jun 23, 2022

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 21, 2022

Dealership Rating
Employee Rating

Employees were super nice and helpful, however, both visits were 2+ hours each. One was an oil change and I had an appointment. The other was to have two new tires put on and I was told it’d be too quic More

by sha_sixnine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Yvonne and the team, and we look forward to working with you again.

June 21, 2022

Dealership Rating
Employee Rating

Yvonne as always is very helpful and got me in and out in less than an hour. Very efficient! More

by jitendra_gupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Thank you for choosing Jackson Acura!

June 21, 2022

Dealership Rating
Employee Rating

Service was fabulous. Cameron was most helpful. As soon as I pulled up he jumped out of his chair and was immediately taking care of me. I highly recommend Jackson Acura a More

by jandrews4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson, Joey Andrews , Cameron Hilden, Gabrielle Orbe

Jun 23, 2022

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 17, 2022

Dealership Rating
Employee Rating

I have been using Jackson Acura Service Center for over 15 years. They have kept my 2003 Acura Cl Type-S in such good shape it almost drives like it is brand new. I plan on continuing using them for my new More

by Yoyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Jun 23, 2022

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

June 16, 2022

Dealership Rating
Employee Rating

Always receive great service that’s fast and reliable at Jackson. The third party car-delivery service left something to be desired though, as the delivery driver was left stranded at my house due to failu More

by chrismccarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 23, 2022

Jackson Acura responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

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