Yvonne Russell | Page 184

out standing service Needed service ASAP, brought my car in the same day and was very satisfy with the results. highly recommend Jackson Acura. Professional ,courteous an Needed service ASAP, brought my car in the same day and was very satisfy with the results. highly recommend Jackson Acura. Professional ,courteous and friendly More

by Sterlingr66 Verified Customer Verified Customer

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Always an easy and smooth transition Very good experience. Even with the phone down, Nick got back to me via my message I left and secured me a loaner. Brittany followed up with me afte Very good experience. Even with the phone down, Nick got back to me via my message I left and secured me a loaner. Brittany followed up with me after the car was done. More

by audrey.lott Verified Customer Verified Customer

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Very friendly and personal service My airbag sign had come on, so I brought my MDX in for a check and also an oil change. They did a great job and are taking care of the issue with the My airbag sign had come on, so I brought my MDX in for a check and also an oil change. They did a great job and are taking care of the issue with the airbag. Very friendly and upscale environment. More

by judithforgoston Verified Customer Verified Customer

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Very customer focused I have always had a positive experience while having my car serviced at Jackson Acura. The service waiting area is aesthetically pleasing. Yvonne was I have always had a positive experience while having my car serviced at Jackson Acura. The service waiting area is aesthetically pleasing. Yvonne was very attentive and kept me informed throughout the appointment. I would recommend this dealership. More

by t.burgessrtt Verified Customer Verified Customer

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ILX Hybrid Although there was confusion about how much was under the Federal Regulation warranty, the dealership people were nice to me, granted me a loaner, and Although there was confusion about how much was under the Federal Regulation warranty, the dealership people were nice to me, granted me a loaner, and ultimately fixed the car well! Yvonne is a terrific Service Advisor - and treated me professionally and sincerely. More

by goldatl Verified Customer Verified Customer

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Service Had to get ad-hoc service done, Yvonne was great to work with, she took care of it right away and helped with multi-point inspection to make sure no o Had to get ad-hoc service done, Yvonne was great to work with, she took care of it right away and helped with multi-point inspection to make sure no other issues with vehicle. Thank you Yvonne !! More

by SP Verified Customer Verified Customer

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Awesome! I will always go to this dealership. Service was A1. Everyone was helpful and friendly going above and beyond to help even helping for a service that I will always go to this dealership. Service was A1. Everyone was helpful and friendly going above and beyond to help even helping for a service that wasn't there for. More

by taneishan.wilson Verified Customer Verified Customer

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Oil Change Went for an oil change. I purchased the Jackson Service plan when I got the car and feel like it's worth it. They provide a summary of how many serv Went for an oil change. I purchased the Jackson Service plan when I got the car and feel like it's worth it. They provide a summary of how many services you have left on the plan each time and send a summary email so you always know where you stand. I initially thought I needed my cabin and air filters changed, but Yvonne said for us to just take a look at them first before changing them if that's not needed. I appreciated her looking out for me. She brought them to me to show me what they looked like while I was in the waiting area and told me they were ok until the next service but I went ahead and had them changed anyway because I have some long road trips coming up, but again, appreciate honesty and not charging for work unless it's needed. More

by kara0377 Verified Customer Verified Customer

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Great Customer Service Clean, friendly and most importantly quiet environment. Great customer service. Ms. Russell provided excellent customer service. Car was serviced q Clean, friendly and most importantly quiet environment. Great customer service. Ms. Russell provided excellent customer service. Car was serviced quickly and was cleaned when it was returned. No complaints. More

by elbertbruno Verified Customer Verified Customer

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Maintenance Very professional staff. Yvonne kept me informed and updated me on the progress. Courteous staff, and inviting waiting area. Work was completed in a Very professional staff. Yvonne kept me informed and updated me on the progress. Courteous staff, and inviting waiting area. Work was completed in a timely manner. Will recommend this dealership anytime More

by padair Verified Customer Verified Customer

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