Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 183

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,847 Reviews
4.8

1,847 Reviews

Write a Review

Industry Experience

28 yrs, 9 mos

Specialties & Trainings

B.A. Business Leadership

1847 Reviews of Yvonne Russell

September 17, 2018

Dealership Rating
Employee Rating

Excellent Customer Service Jackson Acura Service and Parts department has exceeded my expectation. All around welcoming environment and great staff. Please keep up the great wor More

by adacars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Renaldo (Parts Director)

Sep 17, 2018

Jackson Acura responded

Thank you for leaving this 5-stare review!

September 17, 2018

Dealership Rating
Employee Rating

Speedy service. Great accommodations. Rapid service. Yvonne helpful and engaging. Facilities clean and welcoming. Snacks and coffee available. Staff pleasant and courteous. Service was co More

by ALEXGLUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2018

Jackson Acura responded

Thank you for leaving this 5-star review, and thank you for being such a loyal customer!

September 15, 2018

Dealership Rating
Employee Rating

Regular maintenance The service was excellent. Yvonne took care of my request in a very efficient way. She updated me on possible additional services and made me feel l More

by wehines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2018

Jackson Acura responded

Thank you for leaving this positive review for Yvonne in our service department!

September 14, 2018

Dealership Rating
Employee Rating

Battery Replacement The staff took care of the replacement of my battery in 45 minutes. They were ready at the time the appointment was scheduled. Great service! More

by V_MADEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Sep 14, 2018

Jackson Acura responded

Thank you for leaving this positive review for our service department!

September 12, 2018

Dealership Rating
Employee Rating

Quality Service The service department personnel at Jackson Acura are professional and competent. We get both of our TLs serviced at Jackson, and have grown to trus More

by T Forst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review for our service department!

September 10, 2018

Dealership Rating
Employee Rating

I walked into Jackson Acura and was treated like family! I had the worst luck with my car... transmission finally went out on my 2007. It was in bad shape. From the minute I contacted Yvonne in service I was More

by xoxoangelxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff, Joey Andrews

Sep 11, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review for Yvonne and Sergei!

September 10, 2018

Dealership Rating
Employee Rating

B1 service was required Tires were not rotated Brakes still squeak $ 300 charged. I could have gone to AAA or jiffy and got the brakes replaced and service for half the pr More

by sthuppul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 12, 2018

Jackson Acura responded

If you would like to speak more about your most recent experience, please call 770-650-4000 and ask for Gabrielle.

September 08, 2018

Dealership Rating
Employee Rating

Yvonne is Fabulous The Service department never disappoints . They are know what customer service means I was greeted immediately , taken care of , and my visit was qu More

by NIQUE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review for Yvonne!

August 30, 2018

Dealership Rating
Employee Rating

friendly service I had a nail in my tire and the service staff got me into service quickly and called me when the service was completed. Friendly and competent. More

by annfatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittiany Byas

Aug 31, 2018

Jackson Acura responded

Thank you for leaving this positive review!

August 30, 2018

Dealership Rating
Employee Rating

Thank you Yvonne! Yivone was so nice and very professional! The service was great and we love working with Jackson Acura! I love working with you... Thank you Yvonne! More

by yossi.benhaim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 30, 2018

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

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