1,847 Reviews
Write a ReviewIndustry Experience
28 yrs, 9 mos
Specialties & Trainings
B.A. Business Leadership
1847 Reviews of Yvonne Russell
September 17, 2018
Excellent Customer Service Jackson Acura Service and Parts department has exceeded my expectation. All around welcoming environment and great staff. Please keep up the great wor Jackson Acura Service and Parts department has exceeded my expectation. All around welcoming environment and great staff. Please keep up the great work. Thank you. More
Other Employees Tagged: Stephen Renaldo (Parts Director)
September 17, 2018
Speedy service. Great accommodations. Rapid service. Yvonne helpful and engaging. Facilities clean and welcoming. Snacks and coffee available. Staff pleasant and courteous. Service was co Rapid service. Yvonne helpful and engaging. Facilities clean and welcoming. Snacks and coffee available. Staff pleasant and courteous. Service was completed faster than anticipated. Been a customer for over 10 years now. More
September 15, 2018
Regular maintenance The service was excellent. Yvonne took care of my request in a very efficient way. She updated me on possible additional services and made me feel l The service was excellent. Yvonne took care of my request in a very efficient way. She updated me on possible additional services and made me feel like a valued customer. More
September 14, 2018
Battery Replacement The staff took care of the replacement of my battery in 45 minutes. They were ready at the time the appointment was scheduled. Great service! The staff took care of the replacement of my battery in 45 minutes. They were ready at the time the appointment was scheduled. Great service! More
Other Employees Tagged: Nick Covino
September 12, 2018
Quality Service The service department personnel at Jackson Acura are professional and competent. We get both of our TLs serviced at Jackson, and have grown to trus The service department personnel at Jackson Acura are professional and competent. We get both of our TLs serviced at Jackson, and have grown to trust and rely on their recommendations over the years. More
September 10, 2018
I walked into Jackson Acura and was treated like family! I had the worst luck with my car... transmission finally went out on my 2007. It was in bad shape. From the minute I contacted Yvonne in service I was I had the worst luck with my car... transmission finally went out on my 2007. It was in bad shape. From the minute I contacted Yvonne in service I was treated like family. Unfortunately I was unable to put the kind of money into a repair so I got introduced to Sergei. Sergei treated me like a daughter! I walked out feeling like I was gifted a new lease on life!... a new lease on a car too! Thank You Jackson Acura!! I’ll forever recommend you all! More
Other Employees Tagged: Sergei Potapoff, Joey Andrews
September 10, 2018
B1 service was required Tires were not rotated Brakes still squeak $ 300 charged. I could have gone to AAA or jiffy and got the brakes replaced and service for half the pr Tires were not rotated Brakes still squeak $ 300 charged. I could have gone to AAA or jiffy and got the brakes replaced and service for half the price! More
September 08, 2018
Yvonne is Fabulous The Service department never disappoints . They are know what customer service means I was greeted immediately , taken care of , and my visit was qu The Service department never disappoints . They are know what customer service means I was greeted immediately , taken care of , and my visit was quick . thanks for providing the beverages and snacks always a nice touch. Yvonne is pleasant and professional service agent. Nice to see a woman in this role ! she is awesome ! More
August 30, 2018
friendly service I had a nail in my tire and the service staff got me into service quickly and called me when the service was completed. Friendly and competent. I had a nail in my tire and the service staff got me into service quickly and called me when the service was completed. Friendly and competent. More
Other Employees Tagged: Brittiany Byas
August 30, 2018
Thank you Yvonne! Yivone was so nice and very professional! The service was great and we love working with Jackson Acura! I love working with you... Thank you Yvonne! Yivone was so nice and very professional! The service was great and we love working with Jackson Acura! I love working with you... Thank you Yvonne! More

