Yvonne Russell | Page 185

Fantastic My experience at Jackson Acura was seamless. I had great costumer service, and was greeted immediately when I pulled into the service drive. My servi My experience at Jackson Acura was seamless. I had great costumer service, and was greeted immediately when I pulled into the service drive. My service advisor, Yvonne Russell, was very efficient and professional. My car was taken care of quickly and I was on my way! More

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Acura Service I bring my Acura here for service. My previous service advisor is no longer there and this time I worked with Yvonne. She was very thorough with great I bring my Acura here for service. My previous service advisor is no longer there and this time I worked with Yvonne. She was very thorough with great customer service. Definitely recommend. More

by Yana Verified Customer Verified Customer

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Pleasant experience Yvonne handled my appointment in the best possible way: no nickle and diming, addressed my concerns and prioritized my service items based on my lease Yvonne handled my appointment in the best possible way: no nickle and diming, addressed my concerns and prioritized my service items based on my lease situation and condition of my car. More

by prinsloopower Verified Customer Verified Customer

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Service as promised within the time frame The service personnel are both professional and very pleasant to deal with. Procedures are in place to reduce any wait time and the waiting area is pl The service personnel are both professional and very pleasant to deal with. Procedures are in place to reduce any wait time and the waiting area is pleasant with accommodation for computers. More

by DYANNE.TILLER Verified Customer Verified Customer

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Oil change and check Excellent experience from beginning to end. On time and honest! Just a standard service but liked the flexibility of changing the time by text . Tha Excellent experience from beginning to end. On time and honest! Just a standard service but liked the flexibility of changing the time by text . Thanks More

by MARC_TEPPER5 Verified Customer Verified Customer

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"Yet Another Triumph" I had to have my RDX serviced the afternoon before early morning surgery. Yvonne was able to get me done in time for SUCCESFUL surgery. I had to have my RDX serviced the afternoon before early morning surgery. Yvonne was able to get me done in time for SUCCESFUL surgery. More

by chris.hartman Verified Customer Verified Customer

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It was ok. It took long to get my car back, but, I got a discount which I'm ok with that. Service was good. Yvonne was very friendly. It took long to get my car back, but, I got a discount which I'm ok with that. Service was good. Yvonne was very friendly. More

by monyj23 Verified Customer Verified Customer

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Great experience Consultative approach that helped to keep costs reasonable. Staff was very friendly and helpful. THey waiting area had plenty of amenities. I will Consultative approach that helped to keep costs reasonable. Staff was very friendly and helpful. THey waiting area had plenty of amenities. I will definitely be back! More

by lgoldbergcourt Verified Customer Verified Customer

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#1 in Acura Service Getting my Acura serviced at Jackson Acura is the best experience ever. Their service department is top notch shop. They did the usual B1 service but Getting my Acura serviced at Jackson Acura is the best experience ever. Their service department is top notch shop. They did the usual B1 service but also detected a major engine acceleration issue and fixed it. Thanks to Yvonne and Paul for making sure that nothing was left pending. The vehicle runs as smooth as new. Thanks again. Excellent service! More

by metakris Verified Customer Verified Customer

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2015 TLX Service Brittany was great to work with and went the extra mile to get the service done in minimal time. From making the appointment to getting the car into s Brittany was great to work with and went the extra mile to get the service done in minimal time. From making the appointment to getting the car into service to making sure all the service items were completed. I have bought several Acura's from this dealership and the service department is always top-notch. I would recommend this dealership. Everyone at Jackson takes the additional step to provide great service. More

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