Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 102

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

July 12, 2021

Dealership Rating
Employee Rating

The dealership was very accommodating in allowing me to come in on a Saturday since it is the only day I'm free and the customer service is excellent. More

by LLAPRIEST001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

July 12, 2021

Dealership Rating
Employee Rating

This dealership is helpful, on time, when they say your car will be ready it is…. The service coordinator was wonderful in answering my questions More

by debtarket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

July 11, 2021

Dealership Rating
Employee Rating

Always take good care of my car and fix things that need fixing. Nice clean waiting area. Service advisor Kendall is very helpful and easy to work with. More

by Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kendall Parks

Jul 12, 2021

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

July 09, 2021

Dealership Rating
Employee Rating

Yvonne Russell has been exceptionally helpful to me since acquiring my ‘21 RDX. Prior to my acquisition Paul Silverman was very helpful & knowledgeable on the cars More

by Bhbigcanoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman, Joey Andrews

Jul 12, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

July 08, 2021

Dealership Rating
Employee Rating

Great service from the begining to end! Wish I had another car to get serviced! I called before hand to verity my appointment and was greeted with a smile and given a complementary car wash too! More

by themcuthberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know.

July 06, 2021

Dealership Rating
Employee Rating

Amazing service and attentive to the guests in the waiting area. While people wait there’s food to eat and socialize I love it there. More

by creyes0535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

July 05, 2021

Dealership Rating
Employee Rating

I had a great experience. The service was on time and very detailed. More

by Carog21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Cameron Hilden, Nicole Macias, Kendall Parks

Jul 06, 2021

Jackson Acura responded

Thank you for leaving this 5-star review for our service department!

July 02, 2021

Dealership Rating
Employee Rating

Good service and not very busy when I visited. I think 90 minute wait is a negative factor that causes me to consider other service centers More

by BUTCHE_E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Cameron Hilden, Nicole Macias, Kendall Parks

Jul 06, 2021

Jackson Acura responded

Thank you for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know.

July 01, 2021

Dealership Rating
Employee Rating

Yvonne is the best service person at Jackson. She answered all my questions and let me know about the next service date. Please never let her leave More

by cheriblair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 01, 2021

Dealership Rating
Employee Rating

Great. A a a a a a a a a a More

by avinash.gogineni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Hilden

Jul 06, 2021

Jackson Acura responded

Thank you for this 5-star rating.

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