Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 103

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,847 Reviews
4.8

1,847 Reviews

Write a Review

Industry Experience

28 yrs, 9 mos

Specialties & Trainings

B.A. Business Leadership

1847 Reviews of Yvonne Russell

May 26, 2021

Dealership Rating
Employee Rating

Yvonne was fantastic to work with. The work on my car was complete in the timeframe she provided and the quality of work (adding Dark Chrome Badges) was excellent. More

by charles.mirvine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

May 25, 2021

Dealership Rating
Employee Rating

This dealer is very customer focused to ensure our needs are met. Everyone one wants to make sure the customers have a delightful experience when they come here More

by Rett1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Joey Andrews , Cameron Hilden, Nicole Macias, Gabrielle Orbe, Kendall Parks

May 26, 2021

Jackson Acura responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! If there are any other automotive needs we can assist you with, please don't hesitate to call!

May 25, 2021

Dealership Rating
Employee Rating

Very good customer service, Yvonne was friendly, Very good customer service, Yvonne was friendly, provided clear, prompt updates on the service status. Service area us very clean and has good WiFi More

by SNAIK108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

May 25, 2021

Dealership Rating
Employee Rating

Easy to scheduleFriendly service Easy to schedule Friendly service representatives Reasonable pricing Liked text messaging on progress Good coffee station Why 25 word minimum? On More

by jimpatstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with our service department.

May 24, 2021

Dealership Rating
Employee Rating

I always have a great experience here, from the work done to all the employees, everything is great and I always feel well taken care of. More

by caro2982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 24, 2021

Dealership Rating
Employee Rating

My Trusted Service Provider, Jackson Acura has very professionals as employees. Specifically Yvonne, she is awesome she knows the stuff and she recommends what exactly the vehicle needs. More

by SRINIVASATENALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

May 23, 2021

Dealership Rating
Employee Rating

I brought my car in for maintenance and Yvonne helped me. She was nothing short of perfect and provided outstanding customer service. Yvonne went out her way and made the experience as quick and easy as poss More

by morse.jenny035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

May 22, 2021

Dealership Rating
Employee Rating

Jackson Acura is simple the best car dealership! The service center is great and the service is always first class. I am always welcomed and treated well when there. More

by JIMSCHAFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino

May 25, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Thank you for choosing Jackson Acura!

May 21, 2021

Dealership Rating
Employee Rating

This was my first experience having my car serviced at Jackson Acura, and I was hoping for the best. Yvonne totally took care of my concerns and my car's problem. When my car wouldn't start, we thought More

by DHEPBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and 5-star rating means a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

May 21, 2021

Dealership Rating
Employee Rating

Great friendly people made me feel right at home and did everything to make my service call a great experience. Love my acura so much More

by petersel@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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