1,847 Reviews
Write a ReviewIndustry Experience
28 yrs, 9 mos
Specialties & Trainings
B.A. Business Leadership
1847 Reviews of Yvonne Russell
May 26, 2021
Yvonne was fantastic to work with. The work on my car was complete in the timeframe she provided and the quality of work (adding Dark Chrome Badges) was excellent. complete in the timeframe she provided and the quality of work (adding Dark Chrome Badges) was excellent. More
May 25, 2021
This dealer is very customer focused to ensure our needs are met. Everyone one wants to make sure the customers have a delightful experience when they come here are met. Everyone one wants to make sure the customers have a delightful experience when they come here More
Other Employees Tagged: Rodney Jones, Nick Covino, Joey Andrews , Cameron Hilden, Nicole Macias, Gabrielle Orbe, Kendall Parks
May 25, 2021
Very good customer service, Yvonne was friendly, Very good customer service, Yvonne was friendly, provided clear, prompt updates on the service status. Service area us very clean and has good WiFi Very good customer service, Yvonne was friendly, provided clear, prompt updates on the service status. Service area us very clean and has good WiFi reception and seating areas to work while you wait. More
May 25, 2021
Easy to scheduleFriendly service Easy to schedule Friendly service representatives Reasonable pricing Liked text messaging on progress Good coffee station Why 25 word minimum? On Easy to schedule Friendly service representatives Reasonable pricing Liked text messaging on progress Good coffee station Why 25 word minimum? Only takes a couple of words when you are completely satisfied. More
May 24, 2021
My Trusted Service Provider, Jackson Acura has very professionals as employees. Specifically Yvonne, she is awesome she knows the stuff and she recommends what exactly the vehicle needs. professionals as employees. Specifically Yvonne, she is awesome she knows the stuff and she recommends what exactly the vehicle needs. More
May 23, 2021
I brought my car in for maintenance and Yvonne helped me. She was nothing short of perfect and provided outstanding customer service. Yvonne went out her way and made the experience as quick and easy as poss She was nothing short of perfect and provided outstanding customer service. Yvonne went out her way and made the experience as quick and easy as possible. I will definitely recommend anyone with an A yea to go see her. More
May 22, 2021
Jackson Acura is simple the best car dealership! The service center is great and the service is always first class. I am always welcomed and treated well when there. service center is great and the service is always first class. I am always welcomed and treated well when there. More
Other Employees Tagged: Rodney Jones, Nick Covino
May 21, 2021
This was my first experience having my car serviced at Jackson Acura, and I was hoping for the best. Yvonne totally took care of my concerns and my car's problem. When my car wouldn't start, we thought Jackson Acura, and I was hoping for the best. Yvonne totally took care of my concerns and my car's problem. When my car wouldn't start, we thought it was an electrical problem. I called Jackson Acura and Yvonne is so knowledgeable as she described a probable cause that I had never heard of. I had to have a wrecker deliver my car (my baby) to this place I've never seen and put my car in capable hands of a person I'd never met. A few hours later, Yvonne called and my car was good to go! Much less of a problem than either of us imagined. We all have a boatload of stressors in our lives these days, which makes it all the more important to know that when you car needs servicing, that you can count on your chosen service provider to competently and professionally care for your car. Jackson Acura is my chosen service provider from now on. Yvonne and the service department team at Jackson Acura made my life a lot easier on a day I really needed that. This is where I take my car from now on! More

