Yvonne Russell

Jackson Acura makes setting up and completing service items on my MDX very easy. I text Yvonne and she sets it up and lets me know when it's done and ready. Very easy to work with. items on my MDX very easy. I text Yvonne and she sets it up and lets me know when it's done and ready. Very easy to work with. More

Report | Print

We had a great experience buying our two Acuras from Paul and they have been very well taken care of by Yvonne. and they have been very well taken care of by Yvonne. More

Report | Print

Friendly and very accommodating to my concerns. As well as keeping me updated with progress on my vehicle As well as keeping me updated with progress on my vehicle More

by Kings827 Verified Customer Verified Customer

Report | Print

Very disappointed. Very rude staff members, or at least my last 2 visited were not pleasant. My last visit I was told we can’t give you ride back to pick up your car be Very rude staff members, or at least my last 2 visited were not pleasant. My last visit I was told we can’t give you ride back to pick up your car because we are short staffed, and keep in mind I was there for a vehicle recall! I had to uber to work and uber back to pick my car up. Since I moved to Alpharetta and started coming to your location, I can honestly say that I have never had a good experience. Hope things change over there to better More

by Alex Verified Customer Verified Customer

Report | Print

I had a Great experience at Jackson Acura in Roswell Georgia. I will come back again. Georgia. I will come back again. More

by TFontaine Verified Customer Verified Customer

Report | Print

I consistently have positive experiences with the service team at Jackson Acura. Service recommendations are explained thoroughly and the work is perfomed in a timely manner. team at Jackson Acura. Service recommendations are explained thoroughly and the work is perfomed in a timely manner. More

by Jeannette Clawson Verified Customer Verified Customer

Report | Print

Excellent Service Advisor and Service Department; listened and evaluated needs; excellent and efficient follow through. listened and evaluated needs; excellent and efficient follow through. More

by LHBASKETT Verified Customer Verified Customer

Report | Print

Yvonne is an absolute pleasure to work with. You can tell she actually cares and does right by the customer. Acura should give her a raise or I might steal her for my company You can tell she actually cares and does right by the customer. Acura should give her a raise or I might steal her for my company More

by tim.brooks5 Verified Customer Verified Customer

Report | Print

The service department is excellent! They go above and beyond for the customers! Especially Yuvonne! 10 out of 10!😊 They go above and beyond for the customers! Especially Yuvonne! 10 out of 10!😊 More

by dculhane8 Verified Customer Verified Customer

Report | Print

Broke my windshield getting a repair and tried to say it was there before! Service department is the worst! Called to speak with management and did not get a call back! was there before! Service department is the worst! Called to speak with management and did not get a call back! More

Report | Print