Victoria Barbagallo
Victoria Barbagallo at Handy Toyota

Victoria Barbagallo | Page 12

Service Advisor

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.9
355 Reviews

Dealership Experience

5 yrs, 11 mos

4.9

355 Reviews

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355 Reviews of Victoria Barbagallo

January 10, 2024

Dealership Rating
Employee Rating

A few days ago I was in with my Rav4 for my 10,000-mile service. Tory was outstanding during the check in/out process. My vehicle was even done sooner than I expected it to be! More

by Hilary.lussier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Handy Toyota responded

Thank you for taking the time to write about your recent experience, Hilary! We are happy that you trust us with servicing your vehicle. We look forward to seeing you in the future for all of your vehicle needs.

January 10, 2024

Dealership Rating
Employee Rating

They were fast and efficient plus supplied me andy wife with a rental car so we could do are shopping for the 3 hour recall and service. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Handy Toyota responded

Thank you Scott for taking the time to leave a review about your recent service experience. The rental program we have is great for exactly what you're talking about! We hope you continue coming to us for service, have a great rest of the start of 2024!

January 09, 2024

Dealership Rating
Employee Rating

Tori was very helpful to recreate the conditions that my problem was happening in. Even with the complaints that I am sure came from her coworkers the next morning! ( gas leaking) When the technician arrive More

by dotmossey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Laurencelle

Jan 10, 2024

Handy Toyota responded

Thank you for taking the time to write about your recent service experience with our team! We are happy that Tory was able to take care of your and your vehicle in a timely manner.

January 03, 2024

Dealership Rating
Employee Rating

Tori Barbagallo Is always very helpful with any questions I have and makes sure my experience is always top notch. More

by joshs89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

Handy Toyota responded

Thanks so much for your review! We are happy to hear that!

December 27, 2023

Dealership Rating
Employee Rating

Everyone at the dealership was very helpful which made the decision to buy my car easy to make. More

by waynelonge
Recommend Dealer
Yes

Other Employees Tagged: Dennis Gebhardt

Dec 28, 2023

Handy Toyota responded

Thank you for leaving us a review! It's wonderful to hear that!

December 23, 2023

Dealership Rating
Employee Rating

The Handy service was quick and definitely up to par! I was very satisfied with every aspect of work done on my vehicle! Highly recommend! More

by Camshaft1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Westen

Dec 26, 2023

Handy Toyota responded

Thank you for taking the time to leave us a review about your recent service experience. We are happy you had a good experience, and hope to continue being able to service your vehicle in the future!

December 19, 2023

Dealership Rating
Employee Rating

Recently purchased a new Camry from Handy Toyota. Would highly recommend this dealership as they are very professional and courteous. I had the best experience with salesman Jean Marie, it was a plea More

by bmorel333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2023

Handy Toyota responded

It's wonderful to hear that! Thank you for leaving us a review and taking the time to tell us about your experience!

December 18, 2023

Dealership Rating
Employee Rating

Handy Toyota's Service department is second to none. I have always had great experiences with them. Highly recommend them! More

by jknewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Farrar, Logan Goulette, Errol Rule, Darren Callan, Ethan Raymond, Naim Qubrosi , Adrienne Bowman, Alan Brown, Morrell Bunbury

Dec 18, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear that our service department was so good to you!

December 16, 2023

Dealership Rating
Employee Rating

The Handy Toyota Service was amazing! They did a great job, I didn’t have single bit of concern. I would recommend Handy to anyone! More

by gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Errol Rule, William Westen

Dec 18, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear that!

December 16, 2023

Dealership Rating
Employee Rating

I asked to have my truck returned by 12pm . Kept calling no return call. I finally got a call at 3pm it was ready. I got a long list of problems . They said the muffler was bad. When I brought More

by mat52442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Laflam , Frank Marshall, Chad Paquette, Tristan Thomas

Dec 27, 2023

Handy Toyota responded

We are sorry to hear about this experience at our dealership. Feedback like this allows us to improve our service in the future. Communication is key and very important to us. Please give our Customer Relations Manager a call at (802) 582-8183 to see if we can resolve this issue. We appreciate your time and your business.

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