Victoria Barbagallo | Page 11

Victoria was ready for us when we arrived and was very informative about when our car would be ready. When the car was finished, she contacted us and got us through all the details quickly so we didn’t ha informative about when our car would be ready. When the car was finished, she contacted us and got us through all the details quickly so we didn’t have any wait when we arrived. We have done business through her before and look forward to seeing her again. More

by donald.rakowski Verified Customer Verified Customer

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Very friendly and was given a shuttle ride to Walmart while my car was being undercoated. Staff was super accommodating as well while my car was being undercoated. Staff was super accommodating as well More

by red87neck Verified Customer Verified Customer

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They took us in early and did a fast and reliable service. He was pleasant and answered all of our questions immediately. Thank you for the great work and great attitude! service. He was pleasant and answered all of our questions immediately. Thank you for the great work and great attitude! More

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William was awesome! Great guy and very knowledgeable and helpful. I highly recommend service here and William as an employee. Great guy and very knowledgeable and helpful. I highly recommend service here and William as an employee. More

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Great attention to detail and customer driven service department always comes through when it really counts department always comes through when it really counts More

by barry.gallerani Verified Customer Verified Customer

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I was disappointed the car wasn't washed, nor had the EV battery been topped off. battery been topped off. More

by lewdrose Verified Customer Verified Customer

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Always tremendous service at Handy! Honest advice, excellent service! Greta total staff of folks. Keep up the great work. Honest advice, excellent service! Greta total staff of folks. Keep up the great work. More

by pattyroy13 Verified Customer Verified Customer

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Purchase of the vehicle was fine. Service Dept needs a lot of work. It took 4 visits to fix roof trim piece that was pointed out at first service after purchase. Should have been q Service Dept needs a lot of work. It took 4 visits to fix roof trim piece that was pointed out at first service after purchase. Should have been quickly repaired under warrantee. Had 5k service 1.5 weeks before last service, maintenance message left active, told my oil filter plastic was broke and had to be replaced. Told they would let me know when the trim fix clip comes in. 3-4 days later scheduled return to fix roof trim, and clean and lubricate brakes($305 service) At last service was told by service rep, brakes service work was $305, roof trim clip minor cost likely done under warranty. Car service completed, service rep attempted to charge me $505. I immediately objected, a small trim clip should not cost $200, let alone should I be charged given I have telling service dept every time I came in since 5k odometer telling service dept about this. Finally at 39k miles service rep is telling me this was not under warrantee. Service rep consulted with other work colleagues and dropped the charge under warranted. I left the dealership, I read the service report all fluids topped off and checked. Next day I used the washer fluid, first shot of fluid, Washer fluid message indicates low requiring to refill. Washer fluid reservoir was so empty it required a whole jug of washer fluid. I don’t trust the quality of the work, or the cost is competitive. Not a happy customer at all. More

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The maintenance department was very timely and courteous. I showed a little early time wise and it presented no problem. I showed a little early time wise and it presented no problem. More

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Handy Toyota continues to provide excellent service that was completed well within their estimated time. I also spoke to them about trading in for a 2024 RAV4 Prime XSE. was completed well within their estimated time. I also spoke to them about trading in for a 2024 RAV4 Prime XSE. More

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