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Tom Lowther
Tom Lowther at Heiser Toyota
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Tom Lowther | Page 2

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
210 Reviews
4.8

210 Reviews

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210 Reviews of Tom Lowther

May 23, 2024

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Professional service the guys in the desk doing a great job 👏 👍keep it up ! K More

by jawog69772
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Yes
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May 29, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 22, 2024

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They always take care of me well and good work, thank you for service guys More

by ndiayedaouda131
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Matt Foti, Joshua Porter, Lori Gong, Christopher Dixon

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May 29, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 22, 2024

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Very fast service. Very friendly staff. Need to get their car wash fixed though. It always seems to be out of service. More

by ROCKERDAVE
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Yes
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May 29, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 22, 2024

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Fast and friendly service every time we visit the dealership. I also like to look over the new vehicles on the lot. More

by ROD.GOODMAN
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Yes
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May 29, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 22, 2024

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Very professional and efficient. The service team was great and took care of the needs of my truck. I always look forward to returning back there. More

by WALKER-ANTHONY30
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Recommend Dealer
Yes
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May 29, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 21, 2024

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Matt and tom were excellent they communicated what service was needed and information on the cost More

by nsowinski1
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Recommend Dealer
Yes

Other Employees Tagged: Matt Foti , Cashier was pleasant and helpful regarding car wasj

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May 29, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 20, 2024

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Always a first-rate experience! Not only great work but the employees couldn’t be better. More

by JOHNT10
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Recommend Dealer
Yes

Other Employees Tagged: Jorgo

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May 20, 2024

Heiser Toyota responded

John, Thank you for taking the time to share your thoughts on working with Tom, Jorgo, and our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 14, 2024

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Great service, clean and staff is helpful. I really appreciated the service to take me home and being picked up when my truck was ready. It would have been more helpful to get an update on pr More

by marty8963
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jason Larner

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May 15, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Marty, and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 13, 2024

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SERVICE DEPARTMENT COULD BE A LITTLE NICER WHEN YOU PULL UP. NO ONE APPROACHES YOU. More

by RASCAFFIDI60
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jason Larner, Darrin Henry

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May 13, 2024

Heiser Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind contacting us so we can speak directly, we’d love to address your concerns in detail. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 13, 2024

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Last Wednesday the service department was short-staffed. I met Tom at the service desk. He was very personable and professional. Afterward, I went and introduced myself to Vincent, the dispatch manager as w More

by susan.butkovic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

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May 13, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Susan, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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