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Tom Lowther
Tom Lowther at Heiser Toyota
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Tom Lowther | Page 21

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
217 Reviews
4.8

217 Reviews

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217 Reviews of Tom Lowther

August 21, 2023

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The place is very friendly and clean. Service was done very quickly. Unfortunately, I had an issue with my car service before at this site - one oil change was skipped due to "a gap betwe More

by YIFOBEB442
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Yes
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Aug 23, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2100 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

August 21, 2023

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Tom with Toyota was so amazing. They were respectful, communicative and kind. Hands down the best experience I’ve ever had. More

by Yasmine Faouzi
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Yes
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Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 21, 2023

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Great service. Fair prices. Awesome people to work with! Always trustworthy, and reliable for all of my cars needs. More

by Mike Peck
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Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Shahat Mohamed, Joe Kuckuk, Vincent Lor, Peter Miszewski, Matt Foti, Joshua Porter , Kevin Driebel, Aisha Fernando

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Aug 23, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 21, 2023

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Everyone was great, pats on the back all around lol. Great experience, idk what else to write. Thanks! More

by SANTIRODY
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski, Matt Foti, Joshua Porter , Kevin Driebel

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Aug 23, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 20, 2023

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I appreciate Toyota Tom for all his time helping me understand my tire issue. The wait was not good but any updates or communication would have been better. More

by MANISHMODY_IT
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Yes
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Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We apologize for the inconvenience you experienced during your appointment. It is always our goal to exceed the customers’ expectations. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

August 19, 2023

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Service appeared to be faster compared to my last 2 visits and service reps also better More

by JBDUCHROW
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Recommend Dealer
Yes
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Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 19, 2023

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very fast and good quality service. This is the only place I take my Toyota More

by MIKE@MRPSTIRES
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Peter Miszewski, Matt Foti, Joshua Porter , Kevin Driebel

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Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 18, 2023

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My service representative, Tom, was very kind and helpful. He got me in quickly and he gave me a list of what work I need to consider in the future. I was back on the road in no time. More

by ELIZABETHAKUHN
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Yes
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Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 18, 2023

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Great tinkly service! Friendly and helpful personal. Comfortable waiting room area. Liked the free car wash More

by MIDNIGHT_DUTCHESS
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Recommend Dealer
Yes
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Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 17, 2023

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The service staff was polite, courteous and very professional. Work was completed as I asked. More

by jill16
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Recommend Dealer
Yes
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Aug 23, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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