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Darrin Henry
Darrin Henry at Heiser Toyota
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Darrin Henry

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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5.0
307 Reviews
5.0

307 Reviews

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307 Reviews of Darrin Henry

May 13, 2024

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Employee Rating

SERVICE DEPARTMENT COULD BE A LITTLE NICER WHEN YOU PULL UP. NO ONE APPROACHES YOU. More

by RASCAFFIDI60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Larner, Tom Lowther

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May 13, 2024

Heiser Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind contacting us so we can speak directly, we’d love to address your concerns in detail. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 09, 2024

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I was impressed the staff. All very friendly and very thorough. I was not intending to buy that day so I was the one not prepared! More

by ameganck77
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed , Mary Bennet

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May 09, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 07, 2024

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Good service, friendly staff, and fast service. I love my new car! We would happily recommend Heiser Toyota to friends. More

by Sara D
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Colt Grandstaff

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May 07, 2024

Heiser Toyota responded

Hi Sara: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 02, 2024

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Very pleasant, understanding your needs. Did not get harassed on buying another vehicle. Works with you. More

by delgardiok
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

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May 03, 2024

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 02, 2024

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Understanding and works with you as much as they can. Has alot of options to choose from in cars. More

by delgardiok
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Jakub Kania

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May 03, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 27, 2024

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Excellent and timely service. Wonderful customer service. I always recommend Toyota to my friends and family. More

by Folefac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Roger Droukas, James Hicks III, Alex Hall, Jason Larner, Lorri Aiono-Dimoff, Jordan Christian, Christine Michalowski, Amanda Millonzi

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Apr 29, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 22, 2024

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This is my second time around. l bought a toyota tercel 4wd in 1984 and a 2024 toyota camry More

by tommykosseh
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Recommend Dealer
Yes
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Apr 22, 2024

Heiser Toyota responded

Tommy, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new 2024 Toyota Camry! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 18, 2024

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Darrin was a great help in assisting us with our Corolla Cross purchase. He was friendly, knowledgeable, and reliable. He was good about sharing information and made us feel welcome. We highly recommend him More

by Sara D
Recommend Dealer
Yes
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Apr 18, 2024

Heiser Toyota responded

Thank you, Sara! It has been a pleasure serving you. Quality customer service is always our priority, and we're happy to hear that Darrin met your expectations. Thank you again for choosing Heiser Toyota; we look forward to having you as one of our valued customers for many more years! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 17, 2024

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Chad was super great and helped me get a new seatbelt assembly put in my car before a big trip! Super nice guy!! Shout out to darrin as well for being such an incredible person as well. he is very focuse More

by Arianna N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Jakub Kania

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Apr 17, 2024

Heiser Toyota responded

Thank you, Arianna, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 11, 2024

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Everyone was friendly, courteous, and extremely professional. They took care of our needs and went above and beyond to explain everything and answer all our questions. More

by SRREENERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Al Hussain, Jorgo Ndina, Colt Grandstaff , Julie K

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Apr 12, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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