Todd Servant | Page 33

Rob Dako Easy to talk with & understand. Explains service issues well. I always try to make Rob my service contact. Our daughter Pam bought a Toyota at the Easy to talk with & understand. Explains service issues well. I always try to make Rob my service contact. Our daughter Pam bought a Toyota at the other London dealership. I recommended her to ToyotaTown for service & she raves about it. More

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Thanks Todd! I asked Todd how fast could i get 4 new tires on. He gave me options, and we both agreed on a scenario that worked for both of us. Perfect! i ap I asked Todd how fast could i get 4 new tires on. He gave me options, and we both agreed on a scenario that worked for both of us. Perfect! i appreciate you actually working WITH me! thanks! More

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Entire experience was excellent, both from the punctuality of the appointment to the finishing time. Car was cleaned. Cost was reasonable and winter storage of my tires a bonus punctuality of the appointment to the finishing time. Car was cleaned. Cost was reasonable and winter storage of my tires a bonus More

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I had another fabulous appointment with Toyotatown in London today! What started as just a regular oil change became an oil change, an air filter change and noticing that my driver’s side window was not London today! What started as just a regular oil change became an oil change, an air filter change and noticing that my driver’s side window was not acting right and fixing that too! The Service Advisor, Todd Servant, was awesome! As usual! More

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Amanda Krug, Joe Moniz, John Rossini, Shawn Longworth Once again, on my latest visit to Toyotatown I met the cream of the Toyota crop. I am not overly excited about my 2018 Camry, but I continue to apprec Once again, on my latest visit to Toyotatown I met the cream of the Toyota crop. I am not overly excited about my 2018 Camry, but I continue to appreciate Toyota’s greatest assets, its people. Those named in the Title line of my review, are outstanding employees. They consistently make me feel that I am important as a customer, and that my concerns matter. Amanda is the model of efficiency and professionalism when I arrive. I don’t always see each of the gentlemen on each visit, but when I do, they are consistently professional and helpful. More

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Great Service Rep My 2015 Highlander was booked for a full day off servicing, breaks, alignment and snow tire rotation. Todd provided excellent service knowledge and ar My 2015 Highlander was booked for a full day off servicing, breaks, alignment and snow tire rotation. Todd provided excellent service knowledge and arranged for courtesy transport in minimal time. More

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Helena and Todd are very conscientious and courteous. Whenever I have to have service, I know that I’ll be taken care of by Todd and Helena and that they’ll do their best to make sure everything is perfec Whenever I have to have service, I know that I’ll be taken care of by Todd and Helena and that they’ll do their best to make sure everything is perfect. More

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Todd & Joe are AMAZING I came in today Nov 12 2019 - I could not see out the driver side windshield due to the fact that my windshield nozzle was not letting anything out - I came in today Nov 12 2019 - I could not see out the driver side windshield due to the fact that my windshield nozzle was not letting anything out - Todd and Joe got to work on it right away! Informed me of the problem - covered under warranty and on my way in and out in 20 minutes! I was beyond impressed with how fast and tentative they were to me! Because trust me I was pissed not being able to see and been waiting forever to get the car in, so instead of waiting for a call back I drove into London to see if and could they help me and book my oil change! They could have told me to come back and book an appointment but they got right to it and diagnosed and fixed the problem, because seeing out your windshield is a safety concern :) These two especially Todd went above and beyond and apologized and to me that makes me a proud Toyota owner and will keep coming back! Todd even took the time to explain some of my extended warranty pkg to me which helped too, when you buy a car so much stuff is thrown at you that night, here sign here oh this is this and this is that and can be alot at ya! So THANK YOU again to Todd and Joe - I may have to request only to see them in the future :) More

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Todd Servant, Advisor Todd was everything a customer could ask for, professional, knowledgeable, patient and helpful. He answered all questions and gave excellent advice. Todd was everything a customer could ask for, professional, knowledgeable, patient and helpful. He answered all questions and gave excellent advice. On an earlier service, Firis Sharif was excellent too. More

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Service Todd is the most helpful person and always takes care of all my needs. He goes above and beyond to make sure my vehicle is operating at 100%. He takes Todd is the most helpful person and always takes care of all my needs. He goes above and beyond to make sure my vehicle is operating at 100%. He takes the time to explain everything to me. i would highly recommend this service department. H. Ernst More

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