Tim Florek | Page 17

Excellent experience with Cassidy and Tim My husband and I recently paid a visit to this dealership and were lucky enough to find ourselves looked after by Cassidy on the sales floor and Tim i My husband and I recently paid a visit to this dealership and were lucky enough to find ourselves looked after by Cassidy on the sales floor and Tim in finance. Cassidy is incredibly patient and calm which made working with him easy and stress free. He was very knowledgeable of the vehicle we were interested in leasing and showed us all of the different packages available. All of the options were coming in above the price range we were hoping to settle on so we went home to think about our options. We heard back from Cassidy shortly after as he had worked hard to get us a deal that worked for us and met us where we hoped to be. We went back last night and signed the paperwork for our new 2019 Cadillac XT5. we worked with Tim in finance to iron out the details of the deal and were met with a few hiccups which Tim took care of with absolute professionalism. It’s obvious Tim is a pro at what he does. This team seems to work closely to support each other and I really can’t say enough how pleasant and pain free our experience was. Cassidy is a gem and is GREAT at what he does. It was such a pleasure working with him, he’s an absolute credit to the organization. More

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2019 Colorado I had the pleasure of working with Cassidy and Tim They made this process very easy and enjoyable even though I have bad credit They were able to get I had the pleasure of working with Cassidy and Tim They made this process very easy and enjoyable even though I have bad credit They were able to get me what I wanted. I had some specific requests and they did everything they could and I'm very happy thanks guys More

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Great and awesome guy I bought a GMC terrain 2010, from shawn Macdougall, honestly it was a good deal and the vehicle is clean with no problems, great guy and honest busin I bought a GMC terrain 2010, from shawn Macdougall, honestly it was a good deal and the vehicle is clean with no problems, great guy and honest business man More

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Amazing Shopping Experience I went through an amazing new vehicle purchase experience, starting from the quick same-day appointment, ending by an amazing vehicle. Shawn is an I went through an amazing new vehicle purchase experience, starting from the quick same-day appointment, ending by an amazing vehicle. Shawn is an amazing, knowledgable and honest person. He listened to my needs, matched my needs to the appropriate truck, not the expensive truck. He offered me multiple options, but in the same time provided me with the honest advice as if he would be doing the purchase. We ended up with what I need, without overselling or pushing me towards the expensive option. In my future truck purchase, 99% would be a GMC, and 100% would be from Don Wheaton through Shawn. Thanks More

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Excellent Sales Consultant and Business Manager Our purchase today is our second Cadillac purchase from Don Wheaton GM. Ethan's sales service was excellent. He took the time to explain all the fea Our purchase today is our second Cadillac purchase from Don Wheaton GM. Ethan's sales service was excellent. He took the time to explain all the features of our new vehicle, assisted in many ways to accommodate us, answered all questions, and provided excellent communications during the purchasing process. He was professional, very knowledgeable about the vehicles, and provided assistance in getting the vehicle registration, etc. Tim Florek and Nik Jr., Business Managers, were also professional and provided guidance that was helpful. Over the years we have been more than satisfied with the service we have received from Don Wheaton GM, and chose this dealership a second time because of the staff and service. We highly recommend this dealership for their sales and service. Thank you Ethan, Nik and Tim! More

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Non satisfied customer For me I was made to feel like a non important customer. Even though i had made an appointment 2 days previous, the sales person did not have the ve For me I was made to feel like a non important customer. Even though i had made an appointment 2 days previous, the sales person did not have the vehicle ready for my arrival. I was doing a trade in and instead of having my vehicle looked at while i was doing the test drive i had to wait after i got back for this to happen. Unnecessary wait time. Then while negeotiating the sale price i was informed that they are passing along a $700 cost for a security system they installed in the vehicle because of their location. The only person that was genuine to me as the receptionest. To pick up the vehicle i was told i didnt need an appointment...only to have to wait for almost an hour to hand someone a cheque and sign 2 papers. So if you dont care about good customer service and you want to pay over the advertised price...then this is the place for you. I was made to feel like a no body with this company and wouldnt recommend them to anyone More

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Excellent Customer Service and Highly Recommend When we first met Ethan, we were instantly put at ease and comfort. His calm demeanor and extreme kindness (especially helping Bernadette walk aroun When we first met Ethan, we were instantly put at ease and comfort. His calm demeanor and extreme kindness (especially helping Bernadette walk around the icy paths!) made the experience of purchasing a vehicle go beyond the sale. He was very knowledgeable and patient with all our questions and concerns. He was very invested in ensuring we found a vehicle that matched our needs and lifestyle. We highly recommend Ethan Shaw! Jose & Bernadette Algara More

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Would have left 7 stars if I could! I was fortunate to deal with Shawn MacDougall and Tim Florek. If you want business done fast and seamless, those are the guys to go to! Both were very I was fortunate to deal with Shawn MacDougall and Tim Florek. If you want business done fast and seamless, those are the guys to go to! Both were very patient and answered all questions I had. What is even better, there is no sales pushing. Staff cares about customers first thing. Thank you very much Sean and Tim! More

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Great customer service Friendly staff that take the time to explain options and best value. No pressure sales and great selection. All staff greeted us as if they new us. Friendly staff that take the time to explain options and best value. No pressure sales and great selection. All staff greeted us as if they new us. More

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Great deal great experience Ethan, Jason & Tim I went shopping by myself for a vechile. Just a look I thought. I was so excited to find exactly what I wanted with the best sales guy. Ethan Shaw I went shopping by myself for a vechile. Just a look I thought. I was so excited to find exactly what I wanted with the best sales guy. Ethan Shaw made me feel so comfortable and put together such a great deal on my trade in. I can’t thank you enough for your customer service. Helping me orient to all the bells and whistles. My husband was so pleased with my purchase. I am so thrilled with my new ride. Thanks to your whole team. Jason, Tim and the fellows in the shop that detailed my Lincoln. I’ll come see you in 5 years for my next vechile. Great service. Absolutely loved how easy Don Wheaton staff made buying my vechile a very positive experience. Thank you Thank you!!! More

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