Tamara G

Did not inform me first that I would have to have biweekly payments, they only mentioned 1 monthly payment and then I recieved the car and 2 weeks later need a battery jump. CAA says the battery and biweekly payments, they only mentioned 1 monthly payment and then I recieved the car and 2 weeks later need a battery jump. CAA says the battery and alternator don't look good. Why couldn't The Loan Arranger at least give me a brand new battery and then lie to me on top of everything. I am so upset I can't see straight. DON'T GO HERE. BAD DECISION> More

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My second car from Loan arranger. Smooth process, reasonable price and wonderful staff, Jodi and Tamara really pulled this one off., 2020 Hyundai elantra Smooth process, reasonable price and wonderful staff, Jodi and Tamara really pulled this one off., 2020 Hyundai elantra More

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The Loan Arranger (Kingston Road) provided me with excellent service! They were able to help me sell and buy a new car with a less than perfect credit score. Adam and his Team were incredibly supporti excellent service! They were able to help me sell and buy a new car with a less than perfect credit score. Adam and his Team were incredibly supportive with answering all of my questions, ensuring that I had a clear understanding that they were there to help and wanted me to have zero regrets with my new car - was extremely comforting. This is my 3rd purchase through Adam and he has been excellent to work with. He has a strong community base and Team, very knowledgeable and great selection of new vehicles which allowed me to select my new compact SUV. I literally was able to take my time and felt supported. Thanks for your help! More

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It has taken me over a month to write a review as I wanted to make sure that I put the right words as I am writing this…Jodi B was just outstanding at what she does. I felt like it was fate that I had wanted to make sure that I put the right words as I am writing this…Jodi B was just outstanding at what she does. I felt like it was fate that I had to meet her. It has been years since I have bought a car and Jodi made it easy, honest and she gave me that chance to redeem myself (credit wise). I truly am happy with my vehicle and I was able to get it in no time. Even tot his day, Jodi is still treating me the same way before she even got to sell anything to me and that matters a lot. I’m not just another customer to add to her list, but she made me feel like family. Thank you to Jodi and to TLA family! You will not be disappointed at all😊 More

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Allan made me feel at home with his service. Allan went above and beyond to make sure I had an easy going experience. Allan went out of his way to make sure I was happy with my choice. The options were gre above and beyond to make sure I had an easy going experience. Allan went out of his way to make sure I was happy with my choice. The options were great, the prices were great, an overall amazing experience. This dealership has a family like feel to it and I would definitely recommend Allan East and the Loan arranger to anyone I know. More

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Great experience! Allan and Tamara got us bank financing and a newer van where we are the second owners! Allan is super friendly and funny! Tamara worked very hard to get us a good deal that we could live and a newer van where we are the second owners! Allan is super friendly and funny! Tamara worked very hard to get us a good deal that we could live with. More

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4 minutes agoI spoke with Pete ellis before the long 4 minutes ago I spoke with Pete ellis before the long weekend who made Big promises and turned them into shady let downs in person. My credit score i 4 minutes ago I spoke with Pete ellis before the long weekend who made Big promises and turned them into shady let downs in person. My credit score is 561 with no bankruptcy or anything out of the ordinary. Hey gave me my monthly payment without me even selecting a car. The price of the car was approx $6000 and it had over 200,000 km and it wasn't a great car. Hey then raised the payments without obtaining my interest rate. He raised the payments to $400 a month for 4 years which totals over $14,000 for a $6,000 car. All the people leaving positive reviews are blind by there shady financing setup. You are paying almost $10,000 in interest. I am on disability and pete said half way through the horrible interaction that "meeting with me was pointless, and to leave and never come back." Is this how an award winning deals hip speaks to a disabled transgender person ??? Scarey!! Told on the phone i was approved for a $10,000 car. Arrived and was told I could only get a $6,000 piece of garbage. Told on the phone, my payments would be $300 monthly, then raised to $400 Told on the phone I'd be driving off the lot the same day. I left the lot on the bus. This dealership is a total scam that takes advantage of people. I'm glad I got denied. Thanks pete, I'm going to use the down payment I saved for a car off your lot to fix my credit completely and get a 5% interest rate loan from the bank instead of your ridiculous 30% gouge rates. And the person handling the loan application,I believe her name was tamara , didn't even greet us or introduce herself to us. Shady shady people. If I could give zero stars I would More

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Jodi B helped me to get back on my feet after a divorce. My credit was impacted but she helped me get my 1st vehicle and also rehabilitate my credit as well. This is the 3rd vehicle she helped me with. In j My credit was impacted but she helped me get my 1st vehicle and also rehabilitate my credit as well. This is the 3rd vehicle she helped me with. In just 2 days upon asking her if I can upgrade, I was already driving home my 2018 Dodge Journey that looks almost brand new! More

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My sales rep Jodi was great . Very nice and attentive by regularly updating me. A very good experience so far. Jodi was committed to trying to find us the right car. Thank you. regularly updating me. A very good experience so far. Jodi was committed to trying to find us the right car. Thank you. More

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The Loan Arranger has been very good to me. This has been my third vehicle purchase from the loan arranger and at this point, I wouldn’t go anywhere else! Jodi has helped me with ALL my vehicle purchases and my third vehicle purchase from the loan arranger and at this point, I wouldn’t go anywhere else! Jodi has helped me with ALL my vehicle purchases and she is amazing! She’s very quick, responsive, friendly and listens to my needs. She makes me leave the lot happy EVERY single time! THANK YOU FOR EVERYTHING JODI!! More

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