Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.4
631 Reviews
4.4

631 Reviews

Write a Review

631 Reviews of TJ Schmitt

August 26, 2025

Dealership Rating
Employee Rating

They charged me for a diagnostic I did not approve and then recommended replacing spark plugs with only 3k miles on them. And did not even start addressing my concern. I will not be returning to them. More

by PMEYERS2851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe, Ken Begeske

Report | Print
Aug 29, 2025

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 15, 2025

Dealership Rating
Employee Rating

Great customer service. Every worker is helpful. I would definitely recommend family Hyundai to my friends and family. More

by Ssnaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

Report | Print
Aug 15, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 14, 2025

Dealership Rating
Employee Rating

Went in for an Oil Change and was out in a Timely Manner! Great Job! More

by GGL1953GOHAWKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

Report | Print
Aug 14, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 10, 2025

Dealership Rating
Employee Rating

The service department did a great job during my appointment. They were helpful and competent. More

by patterson.sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

Report | Print
Aug 11, 2025

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 31, 2025

Dealership Rating
Employee Rating

I came in for service on my 2016 Santa Fe that had developed a rod knock. They were quick to diagnose the issue, get a new engine ordered, and replaced under warranty in 7 business days from start to More

by MATTHEW NELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

Report | Print
Jul 31, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 30, 2025

Dealership Rating
Employee Rating

I was told all lies never shop there again car is a piece of junk More

by KSIMON20133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

Report | Print
Aug 03, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 30, 2025

Dealership Rating
Employee Rating

Svc on whole was ok,but sometimes appt took to far out in the future More

by willash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 30, 2025

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 27, 2025

Dealership Rating
Employee Rating

Mayweather made my purchase of my venue painless! The service center has been freindly and we'll organized. Thank you!! More

by wayttskeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Mayweather

Report | Print
Jul 27, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 22, 2025

Dealership Rating
Employee Rating

The service professional was very professional, receptive to my concerns regarding previous mechanical issues with my car, and willing to follow up on those issues. More

by JHUBBARD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

Report | Print
Jul 22, 2025

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 17, 2025

Dealership Rating
Employee Rating

Great dealership! Friendly staff! Always willing to help. Willing to explain things in ways I understand. More

by e.klinckman1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors

Report | Print
Jul 17, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

1
2
...
64

Dealership Inventory (339 Vehicles)

new 2025 Hyundai Sonata Hybrid car, priced at $30,480
2025 Hyundai Sonata Hybrid
new
Serenity White exterior
Automatic
Front-wheel Drive
$30,480
View Details
new 2025 Hyundai Palisade car, priced at $41,620
2025 Hyundai Palisade
new
Typhoon Silver exterior
Automatic
All-wheel Drive
$41,620
View Details
new 2025 Hyundai Sonata Hybrid car, priced at $36,389
2025 Hyundai Sonata Hybrid
new
Abyss Black exterior
Automatic
Front-wheel Drive
$36,389
View Details
new 2025 Hyundai Tucson car, priced at $29,541
2025 Hyundai Tucson
new
Serenity White Pearl exterior
Automatic
All-wheel Drive
$29,541
View Details
new 2025 Hyundai Palisade car, priced at $41,410
2025 Hyundai Palisade
new
Typhoon Silver exterior
Automatic
All-wheel Drive
$41,410
View Details
new 2026 Hyundai Kona car, priced at $28,390
2026 Hyundai Kona
new
Denim Blue Pearl exterior
CVT
All-wheel Drive
$28,390
View Details
View All Inventory